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example
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Nextcloud version: 29.0.4 - 29.0.4.1
Operating system: Debian 12.6 - Linux 6.1.0-23-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.99-1 (2024-07-15) x86_64
Webserver: Apache/2.4.62 (Unix) (fpm-fcgi)
PHP version: 8.2.21
The issue you are facing:
Nextcloud AIO container takes 30 minutes or more to start.
Is this the first time you’ve seen this error? (Y/N): Yes
Steps to replicate it:
- Restart the system or stop the containers
The output of your Nextcloud log in Admin > Logging:
cURL error 35: OpenSSL/3.3.1: error:0A000438:SSL routines::tlsv1 alert internal error (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://secret.supersecurenc.org/hosting/discovery
Failed to fetch discovery: cURL error 35: OpenSSL/3.3.1: error:0A000438:SSL routines::tlsv1 alert internal error (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://secret.supersecurenc.org/hosting/discovery
cURL error 35: OpenSSL/3.3.1: error:0A000438:SSL routines::tlsv1 alert internal error (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://secret.supersecurenc.org/hosting/capabilities
Failed to fetch capabilities: cURL error 35: OpenSSL/3.3.1: error:0A000438:SSL routines::tlsv1 alert internal error (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://secret.supersecurenc.org/hosting/capabilities
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
{
"one-click-instance": true,
"one-click-instance.user-limit": 100,
"memcache.local": "\\OC\\Memcache\\APCu",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"appsallowlist": false,
"check_data_directory_permissions": false,
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"overwritehost": "secret.supersecurenc.org",
"overwriteprotocol": "https",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost",
"secret.supersecurenc.org"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "29.0.4.1",
"overwrite.cli.url": "https:\/\/secret.supersecurenc.org\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"loglevel": "2",
"log_type": "file",
"logfile": "\/var\/www\/html\/data\/nextcloud.log",
"log_rotate_size": "10485760",
"log.condition": {
"apps": [
"admin_audit"
]
},
"preview_max_x": 2048,
"preview_max_y": 2048,
"jpeg_quality": 60,
"enabledPreviewProviders": {
"1": "OC\\Preview\\Image",
"2": "OC\\Preview\\MarkDown",
"3": "OC\\Preview\\MP3",
"4": "OC\\Preview\\TXT",
"5": "OC\\Preview\\OpenDocument",
"6": "OC\\Preview\\Movie",
"7": "OC\\Preview\\Krita",
"0": "OC\\Preview\\Imaginary"
},
"enable_previews": true,
"upgrade.disable-web": true,
"mail_smtpmode": "smtp",
"trashbin_retention_obligation": "auto, 30",
"versions_retention_obligation": "auto, 30",
"activity_expire_days": "30",
"simpleSignUpLink.shown": false,
"share_folder": "\/Shared",
"one-click-instance.link": "https:\/\/nextcloud.com\/all-in-one\/",
"upgrade.cli-upgrade-link": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/2726",
"updatedirectory": "\/nc-updater",
"maintenance_window_start": 100,
"allow_local_remote_servers": true,
"davstorage.request_timeout": 3600,
"htaccess.RewriteBase": "\/",
"dbpersistent": false,
"files_external_allow_create_new_local": false,
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"preview_imaginary_url": "***REMOVED SENSITIVE VALUE***",
"preview_imaginary_key": "***REMOVED SENSITIVE VALUE***",
"default_phone_region": "US",
"mail_smtpsecure": "ssl",
"mail_sendmailmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpauth": 1,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"memories.db.triggers.fcu": true,
"memories.exiftool": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/exiftool-amd64-musl",
"memories.vod.path": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/go-vod-amd64",
"memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg",
"memories.vod.ffprobe": "\/usr\/bin\/ffprobe",
"auth.bruteforce.protection.enabled": true,
"ratelimit.protection.enabled": true,
"data-fingerprint": "e3f6bc40924ce32b6ddd4e5c7b69bff5"
}
The output of your Apache/nginx/system log in /var/log/____:
How can I copy this?
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
I don't know if this is what you need.
cURL error 35: OpenSSL/3.3.1: error:0A000438:SSL routines::tlsv1 alert internal error (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://secret.supersecurenc.org/hosting/discovery
Failed to fetch discovery: cURL error 35: OpenSSL/3.3.1: error:0A000438:SSL routines::tlsv1 alert internal error (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://secret.supersecurenc.org/hosting/discovery
cURL error 35: OpenSSL/3.3.1: error:0A000438:SSL routines::tlsv1 alert internal error (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://secret.supersecurenc.org/hosting/capabilities
Failed to fetch capabilities: cURL error 35: OpenSSL/3.3.1: error:0A000438:SSL routines::tlsv1 alert internal error (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://secret.supersecurenc.org/hosting/capabilities
Here is also the output of https://internal.ip:8080/api/docker/logs?id=nextcloud-aio-nextcloud:
2024-08-21T06:11:25.802572397Z Connection to nextcloud-aio-database (172.18.0.4) 5432 port [tcp/postgresql] succeeded!
2024-08-21T06:11:27.911201994Z now
2024-08-21T06:11:27.911232275Z -------------------------------
2024-08-21T06:11:27.911237910Z 2024-08-21 02:11:27.901489-04
2024-08-21T06:11:27.911242686Z (1 row)
2024-08-21T06:11:27.911247059Z
2024-08-21T06:11:27.920003511Z + '[' -f /dev-dri-group-was-added ']'
2024-08-21T06:11:27.926150856Z ++ find /dev -maxdepth 1 -mindepth 1 -name dri
2024-08-21T06:11:27.927488642Z + '[' -n '' ']'
2024-08-21T06:11:27.927495484Z + set +x
2024-08-21T06:11:27.938766234Z Enabling Imagick...
2024-08-21T06:11:30.362578388Z WARNING: opening from cache https://dl-cdn.alpinelinux.org/alpine/v3.20/main: No such file or directory
2024-08-21T06:11:30.362595324Z WARNING: opening from cache https://dl-cdn.alpinelinux.org/alpine/v3.20/community: No such file or directory
2024-08-21T06:11:30.383115023Z Connection to nextcloud-aio-redis (172.18.0.5) 6379 port [tcp/redis] succeeded!
2024-08-21T06:12:32.560944304Z Applying one-click-instance settings...
2024-08-21T06:13:03.040519389Z System config value one-click-instance set to boolean true
2024-08-21T06:13:33.550515972Z System config value one-click-instance.user-limit set to integer 100
2024-08-21T06:14:04.046576962Z System config value one-click-instance.link set to string https://nextcloud.com/all-in-one/
2024-08-21T06:14:34.536861521Z support already enabled
2024-08-21T06:14:34.555313635Z Adjusting log files...
2024-08-21T06:15:05.026678115Z System config value upgrade.cli-upgrade-link set to string https://github.com/nextcloud/all-in-one/discussions/2726
2024-08-21T06:15:35.517704170Z System config value logfile set to string /var/www/html/data/nextcloud.log
2024-08-21T06:16:06.004744211Z Config value were not updated
2024-08-21T06:16:36.490065855Z System config value updatedirectory set to string /nc-updater
2024-08-21T06:17:06.976586266Z System config value maintenance_window_start set to integer 100
2024-08-21T06:17:06.994904560Z Applying network settings...
2024-08-21T06:17:37.468206744Z System config value allow_local_remote_servers set to boolean true
2024-08-21T06:18:07.961462388Z System config value davstorage.request_timeout set to integer 3600
2024-08-21T06:18:38.450908595Z System config value trusted_domains => 1 set to string secret.supersecurenc.org
2024-08-21T06:19:08.940834317Z System config value overwrite.cli.url set to string https://secret.supersecurenc.org/
2024-08-21T06:19:39.432478307Z System config value htaccess.RewriteBase set to string /
2024-08-21T06:20:09.924929441Z .htaccess has been updated
2024-08-21T06:20:40.419781795Z System config value dbpersistent set to boolean false
2024-08-21T06:21:10.920543764Z System config value auth.bruteforce.protection.enabled set to boolean true
2024-08-21T06:21:41.415552516Z System config value ratelimit.protection.enabled set to boolean true
2024-08-21T06:22:11.921517506Z System config value files_external_allow_create_new_local set to boolean false
2024-08-21T06:23:54.663492496Z Waiting for database to start...
2024-08-21T06:23:59.695491635Z Connection to nextcloud-aio-database (172.18.0.9) 5432 port [tcp/postgresql] succeeded!
2024-08-21T06:24:01.813384451Z now
2024-08-21T06:24:01.813413072Z -------------------------------
2024-08-21T06:24:01.813418468Z 2024-08-21 02:24:01.772097-04
2024-08-21T06:24:01.813422826Z (1 row)
2024-08-21T06:24:01.813427035Z
2024-08-21T06:24:01.840434504Z + '[' -f /dev-dri-group-was-added ']'
2024-08-21T06:24:01.843776526Z ++ find /dev -maxdepth 1 -mindepth 1 -name dri
2024-08-21T06:24:01.846072315Z + '[' -n '' ']'
2024-08-21T06:24:01.846089481Z + set +x
2024-08-21T06:24:01.897535760Z Connection to nextcloud-aio-redis (172.18.0.5) 6379 port [tcp/redis] succeeded!
2024-08-21T06:25:05.034680513Z Applying one-click-instance settings...
2024-08-21T06:25:35.532778741Z System config value one-click-instance set to boolean true
2024-08-21T06:26:06.047743422Z System config value one-click-instance.user-limit set to integer 100
2024-08-21T06:26:36.533619791Z System config value one-click-instance.link set to string https://nextcloud.com/all-in-one/
2024-08-21T06:27:07.029622616Z support already enabled
2024-08-21T06:27:07.048795324Z Adjusting log files...
2024-08-21T06:27:37.533208921Z System config value upgrade.cli-upgrade-link set to string https://github.com/nextcloud/all-in-one/discussions/2726
2024-08-21T06:28:08.034936299Z System config value logfile set to string /var/www/html/data/nextcloud.log
2024-08-21T06:28:38.519501259Z Config value were not updated
2024-08-21T06:29:09.008855363Z System config value updatedirectory set to string /nc-updater
2024-08-21T06:29:39.495138995Z System config value maintenance_window_start set to integer 100
2024-08-21T06:29:39.513586139Z Applying network settings...
2024-08-21T06:30:10.001431499Z System config value allow_local_remote_servers set to boolean true
2024-08-21T06:30:40.488614623Z System config value davstorage.request_timeout set to integer 3600
2024-08-21T06:31:10.978325920Z System config value trusted_domains => 1 set to string secret.supersecurenc.org
2024-08-21T06:31:41.463943410Z System config value overwrite.cli.url set to string https://secret.supersecurenc.org/
2024-08-21T06:32:11.955742726Z System config value htaccess.RewriteBase set to string /
2024-08-21T06:32:42.445560709Z .htaccess has been updated
2024-08-21T06:33:12.934066368Z System config value dbpersistent set to boolean false
2024-08-21T06:33:43.422892678Z System config value auth.bruteforce.protection.enabled set to boolean true
2024-08-21T06:34:13.910014624Z System config value ratelimit.protection.enabled set to boolean true
2024-08-21T06:34:44.399274165Z System config value files_external_allow_create_new_local set to boolean false
2024-08-21T06:36:18.024066296Z notify_push is up-to-date or no updates could be found
2024-08-21T06:36:48.515103080Z System config value trusted_proxies => 0 set to string 127.0.0.1
2024-08-21T06:37:19.008330682Z System config value trusted_proxies => 1 set to string ::1
2024-08-21T06:37:49.543722586Z System config value trusted_proxies => 10 set to string 172.18.0.0/16
2024-08-21T06:38:20.038221452Z Config value were not updated
2024-08-21T06:38:20.057032069Z + echo nextcloud-aio-collabora
2024-08-21T06:38:20.057075328Z + grep -q 'nextcloud-.*-collabora'
2024-08-21T06:38:20.058184646Z + COLLABORA_HOST=secret.supersecurenc.org
2024-08-21T06:38:20.058202519Z + set +x
2024-08-21T06:39:21.091357804Z richdocuments is up-to-date or no updates could be found
2024-08-21T06:39:51.579466529Z Config value were not updated
2024-08-21T06:40:22.204252019Z No ipv6-address found for secret.supersecurenc.org.
2024-08-21T06:40:52.681598432Z Config value were not updated
2024-08-21T06:40:52.699046711Z + '[' -z '' ']'
2024-08-21T06:40:52.699071447Z + TALK_HOST=secret.supersecurenc.org
2024-08-21T06:40:52.699076843Z + HPB_PATH=/standalone-signaling/
2024-08-21T06:40:52.699081447Z + '[' -z '' ']'
2024-08-21T06:40:52.699085435Z + TURN_DOMAIN=secret.supersecurenc.org
2024-08-21T06:40:52.699089653Z + set +x
2024-08-21T06:41:53.723157900Z spreed is up-to-date or no updates could be found
2024-08-21T06:43:25.203967244Z Connection to nextcloud-aio-talk-recording (172.18.0.12) 1234 port [tcp/*] succeeded!
2024-08-21T06:43:55.686270052Z Config value were not updated
2024-08-21T06:43:55.704310076Z Connection to nextcloud-aio-clamav (172.18.0.3) 3310 port [tcp/*] succeeded!
2024-08-21T06:44:56.739368163Z files_antivirus is up-to-date or no updates could be found
2024-08-21T06:45:27.229316241Z Config value were not updated
2024-08-21T06:45:57.718924375Z Config value were not updated
2024-08-21T06:46:28.224517813Z Config value were not updated
2024-08-21T06:46:58.708724478Z Config value were not updated
2024-08-21T06:47:29.198988885Z Config value were not updated
2024-08-21T06:47:59.684157410Z Config value were not updated
2024-08-21T06:48:30.202856310Z System config value enabledPreviewProviders => 0 set to string OC\Preview\Imaginary
2024-08-21T06:49:00.700608702Z System config value preview_imaginary_url set to string http://nextcloud-aio-imaginary:9000
2024-08-21T06:49:31.205852045Z System config value preview_imaginary_key set to string 30f4306aaf9c9dc6384aa691bd6c5529c3a1761f17a7e319
2024-08-21T06:49:31.225677659Z Connection to nextcloud-aio-fulltextsearch (172.18.0.13) 9200 port [tcp/*] succeeded!
2024-08-21T06:50:32.265050196Z fulltextsearch is up-to-date or no updates could be found
2024-08-21T06:51:33.294951649Z fulltextsearch_elasticsearch is up-to-date or no updates could be found
2024-08-21T06:52:34.337952721Z files_fulltextsearch is up-to-date or no updates could be found
2024-08-21T06:53:04.826006152Z {
2024-08-21T06:53:04.826037459Z "search_platform": "OCA\\FullTextSearch_Elasticsearch\\Platform\\ElasticSearchPlatform",
2024-08-21T06:53:04.826043750Z "app_navigation": "0",
2024-08-21T06:53:04.826054391Z "provider_indexed": "",
2024-08-21T06:53:04.826059977Z "cron_err_reset": "1723705422",
2024-08-21T06:53:04.826064338Z "tick_ttl": "1800",
2024-08-21T06:53:04.826068609Z "collection_indexing_list": "50",
2024-08-21T06:53:04.826072884Z "migration_24": "1",
2024-08-21T06:53:04.826077175Z "collection_internal": "local"
2024-08-21T06:53:04.826081544Z }
2024-08-21T06:53:35.310472165Z {
2024-08-21T06:53:35.310498914Z "elastic_host": "http:\/\/elastic:5ac051ae571eefff62e791d2999596b4bf1b48c1253b4f3f@nextcloud-aio-fulltextsearch:9200",
2024-08-21T06:53:35.310504887Z "elastic_index": "nextcloud-aio",
2024-08-21T06:53:35.310509537Z "fields_limit": "10000",
2024-08-21T06:53:35.310513930Z "es_ver_below66": "0",
2024-08-21T06:53:35.310518190Z "elastic_logger_enabled": "true",
2024-08-21T06:53:35.310522405Z "analyzer_tokenizer": "standard",
2024-08-21T06:53:35.310526652Z "allow_self_signed_cert": "false"
2024-08-21T06:53:35.310530879Z }
2024-08-21T06:54:05.797824276Z {
2024-08-21T06:54:05.797854692Z "files_local": "1",
2024-08-21T06:54:05.797860409Z "files_external": "0",
2024-08-21T06:54:05.797864927Z "files_group_folders": "0",
2024-08-21T06:54:05.797869250Z "files_encrypted": "0",
2024-08-21T06:54:05.797873533Z "files_federated": "0",
2024-08-21T06:54:05.797877712Z "files_size": "20",
2024-08-21T06:54:05.797882022Z "files_pdf": "1",
2024-08-21T06:54:05.797886215Z "files_office": "1",
2024-08-21T06:54:05.797890378Z "files_image": "0",
2024-08-21T06:54:05.797894544Z "files_audio": "0",
2024-08-21T06:54:05.797898727Z "files_chunk_size": "2"
2024-08-21T06:54:05.797902998Z }
2024-08-21T06:55:06.881733168Z app_api is up-to-date or no updates could be found
2024-08-21T06:55:06.923100948Z + '[' true = true ']'
2024-08-21T06:55:06.923140739Z + '[' 443 = 443 ']'
2024-08-21T06:55:06.923762849Z ++ dig nextcloud-aio-apache A +short +search
2024-08-21T06:55:06.924404138Z ++ grep '^[0-9.]\+$'
2024-08-21T06:55:06.924419533Z ++ sort
2024-08-21T06:55:06.924424823Z ++ head -n1
2024-08-21T06:55:06.945301020Z + IPv4_ADDRESS_APACHE=172.18.0.10
2024-08-21T06:55:06.945921475Z ++ dig nextcloud-aio-apache AAAA +short +search
2024-08-21T06:55:06.945933770Z ++ grep '^[0-9a-f:]\+$'
2024-08-21T06:55:06.946166072Z ++ sort
2024-08-21T06:55:06.946296800Z ++ head -n1
2024-08-21T06:55:06.967149448Z + IPv6_ADDRESS_APACHE=
2024-08-21T06:55:06.967749238Z ++ dig nextcloud-aio-mastercontainer A +short +search
2024-08-21T06:55:06.967841498Z ++ grep '^[0-9.]\+$'
2024-08-21T06:55:06.968075960Z ++ sort
2024-08-21T06:55:06.968229595Z ++ head -n1
2024-08-21T06:55:06.989601977Z + IPv4_ADDRESS_MASTERCONTAINER=172.18.0.14
2024-08-21T06:55:06.990205956Z ++ dig nextcloud-aio-mastercontainer AAAA +short +search
2024-08-21T06:55:06.990248204Z ++ grep '^[0-9a-f:]\+$'
2024-08-21T06:55:06.990553012Z ++ sort
2024-08-21T06:55:06.990565528Z ++ head -n1
2024-08-21T06:55:07.011406601Z + IPv6_ADDRESS_MASTERCONTAINER=
2024-08-21T06:55:07.011478117Z + sed -i 's|^;listen.allowed_clients|listen.allowed_clients|' /usr/local/etc/php-fpm.d/www.conf
2024-08-21T06:55:07.014177478Z + sed -i 's|listen.allowed_clients.*|listen.allowed_clients = 127.0.0.1,::1,172.18.0.10,,172.18.0.14,|' /usr/local/etc/php-fpm.d/www.conf
2024-08-21T06:55:07.016173164Z + sed -i '/^listen.allowed_clients/s/,,/,/g' /usr/local/etc/php-fpm.d/www.conf
2024-08-21T06:55:07.018858876Z + sed -i '/^listen.allowed_clients/s/,$//' /usr/local/etc/php-fpm.d/www.conf
2024-08-21T06:55:07.020488005Z + grep listen.allowed_clients /usr/local/etc/php-fpm.d/www.conf
2024-08-21T06:55:07.021829701Z listen.allowed_clients = 127.0.0.1,::1,172.18.0.10,172.18.0.14
2024-08-21T06:55:07.022431297Z + set +x
2024-08-21T06:55:08.614404220Z [21-Aug-2024 02:55:08] NOTICE: fpm is running, pid 1197
2024-08-21T06:55:08.614429098Z [21-Aug-2024 02:55:08] NOTICE: ready to handle connections
2024-08-21T06:55:23.457596392Z Activating Collabora config...
2024-08-21T06:55:24.039797038Z ✓ Reset callback url autodetect
2024-08-21T06:55:24.039826829Z Checking configuration
2024-08-21T06:55:24.039832616Z 🛈 Configured WOPI URL: https://secret.supersecurenc.org
2024-08-21T06:55:24.039837490Z 🛈 Configured public WOPI URL: https://secret.supersecurenc.org
2024-08-21T06:55:24.039842003Z 🛈 Configured callback URL:
2024-08-21T06:55:24.039907772Z
2024-08-21T06:55:24.215629735Z ✓ Fetched /hosting/discovery endpoint
2024-08-21T06:55:24.219244762Z ✓ Valid mimetype response
2024-08-21T06:55:24.221365034Z ✓ Valid capabilities entry
2024-08-21T06:55:24.327960904Z ✓ Fetched /hosting/capabilities endpoint
2024-08-21T06:55:24.328119959Z ✓ Detected WOPI server: Collabora Online Development Edition 24.04.5.2
2024-08-21T06:55:24.330281951Z
2024-08-21T06:55:24.330335619Z Collabora URL (used for Nextcloud to contact the Collabora server):
2024-08-21T06:55:24.330344004Z https://secret.supersecurenc.org
2024-08-21T06:55:24.330348529Z Collabora public URL (used in the browser to open Collabora):
2024-08-21T06:55:24.330352658Z https://secret.supersecurenc.org
2024-08-21T06:55:24.330356760Z Callback URL (used by Collabora to connect back to Nextcloud):
2024-08-21T06:55:24.330360938Z autodetected (will use the same URL as your user for browsing Nextcloud)