Support intro
Nextcloud version (eg, 20.0.5): 17.0.1
Operating system and version (eg, Ubuntu 20.04): FreeBSD jail vai FreeNAS
Apache or nginx version (eg, Apache 2.4.25): nginx 1.16.1
PHP version (eg, 7.4): php 7.4
The issue you are facing:
I have been having problems with my nextcloud server and I haven’t been able to get it back up. I had been regularly updating through the web interface (up to version 17.something) and found that the update button didn’t show up any longer. After googling a bit, I found that it was due to running an outdated version of php (I think it was php7.2 at the time). Without thinking I installed php74 (php 7.4.15) and shortly found that when I attempted to connect to my server I was getting 404 not found. I have since been googling a good deal trying to figure out a solution but I haven’t gotten very far. Any help or direction wpuld be greatly appreciated.
Background:
Have been able to reload nginx without issues.
Tried reinstalling php72 but still, no luck.
Installed php74 along with: php74-bcmath-7_1.15 php74-bz2-7.4.15 php74-ctype-7.4.15 php74-curl-7.4.15 php74-dom-7.4.15 php74-exif-7.4.15 php74-fileinfo-7.4.15 php74-filter-7.4.15 php74-gd-7.4.15 php74-gmp-7.4.15 php74-iconv-7.4.15 php74-intl-7.4.15 php74-json-7.4.15 php74-ldap-7.4.15 php74-mbstring-7.4.15 php74-opcache-7.4.15 php74-openssl-7.4.15 php74-pdo-7.4.15 php74-pdo_mysql-7.4.15 php74-pecl-APCu-5.1.19 php74-posix-7.4.15 php74-session-7.4.15 php74-simplexml-7.4.15 php74-xml-7.4.15 php74-xmlreader-7.4.15 php74-xmlwriter-7.4.15 php74-xsl-7.4.15 php74-zip-7.4.15 php74-zlib-7.4.15
Is this the first time you’ve seen this error? (Y/N): Yes
Steps to replicate it:
- pkg install php74
- type in url path to nextcloud server in browser
- 404 not found
The output of your Nextcloud log in Admin > Logging:
PASTE HERE
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'apps_paths' =>
array (
0 =>
array (
'path' => '/usr/local/www/nextcloud/apps',
'url' => '/apps',
'writable' => true,
),
1 =>
array (
'path' => '/usr/local/www/nextcloud/apps-pkg',
'url' => '/apps-pkg',
'writable' => true,
),
),
'logfile' => '/var/log/nextcloud/nextcloud.log',
'memcache.local' => '\\OC\\Memcache\\APCu',
'instanceid' => 'oc8mq4ooxd53',
'passwordsalt' => 'cuLVMSLvXvz0NbjQzzx1/ZklqBvsoN',
'secret' => 'nvFEqUezbmj6TysSnc9oXBUkHqmL5BdStjJ2WQp6zI6yvFcs',
'trusted_domains' =>
array (
0 => '192.168.1.XXX',
1 => 'cloud.XXXXXXXXX.com',
),
'datadirectory' => '/usr/local/share/nextCloudData',
'dbtype' => 'mysql',
'version' => '17.0.10.1',
'overwrite.cli.url' => 'http://192.168.1.XXX',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'oc_XXXXXX,
'dbpassword' => 'XmO0WOGIneVmmhNI08lk4UhqsiXzsi',
'installed' => true,
'maintenance' => false,
'theme' => '',
'loglevel' => 2,
'updater.secret' => '$2y$10$.Dzs61ztBnCQi684yYXyEO8e9iV2V5mtQrQuATRIVOFO.GpUxBfvK',
'updater.release.channel' => 'stable',
);
The output of your Apache/nginx/system log in /var/log/____
:
PASTE HERE