Nextcloud version (eg, 25.0.3):
Operating system and version (eg, Ubuntu 20.04):
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.4):
Memory limit: 1 GB
Max execution time: 10800
Upload max size: (WebDAV): 10 GB
Extensions: Core, date, libxml, openssl, pcre, sqlite3, zlib, ctype, curl, dom, fileinfo, filter, ftp, hash, iconv, json, mbstring, SPL, PDO, pdo_sqlite, session, posix, readline, Reflection, standard, SimpleXML, Phar, tokenizer, xml, xmlreader, xmlwriter, mysqlnd, cgi-fcgi, apcu, bcmath, exif, gd, gmp, imagick, intl, ldap, memcached, mysqli, pcntl, pdo_mysql, pdo_pgsql, redis, smbclient, sodium, zip, libsmbclient, Zend OPcache
The issue you are facing:
Unable to ascertain if this is a problem with server configuration or a new bug: I have no access to a managed Nextcloud installation config or logs. I wondered if anyone can reproduce the following:
I now can’t download large (<5GB) TAR files on (any) mac browser after selecting multiple folders to download, but same downloads work fine as ZIP if downloading from a Windows machine.
I have multiple folders that added together are over 6GB. If I try downloading with a WINDOWS machine, the generated ZIP file downloads without issues. If I try downloading on a MAC browser, the TAR generated is truncated in size and finishes downloading after a few megabytes, and is obviously corrupted.
If I change my useragent to a windows machine on the same mac, then it will download correctly as a zip. So this seems to be an issue with server-generated tars.
Something has broken either in 25.0.3 or the server config. I can’t work it out and the cloud provider hasn’t been helpful. It would be great if anyone with access to large files on a 25.0.3 instance and a mac (or windows with a mac-browser useragent?) could reproduce this problem with TAR files.
Is this the first time you’ve seen this error? (Y):Y
Steps to replicate it:
- Select multiple folders that add up to something like 6gb or more on the browser on a MAC
- Click on download
- The subsequent tar file created starts downloading but is tiny and obviously corrupted
The output of your Nextcloud log in Admin > Logging:
No access to any logs or config