Nextcloud 24.0.1>24.0.2 failed and stuck at "update in progress' even after restart of service

ℹ️ Support
, ,
1

Nextcloud version (eg, 20.0.5): 24.0.1
Operating system and version (eg, Ubuntu 20.04): replace me
Apache or nginx version (eg, Apache 2.4.25): replace me
PHP version (eg, 7.4): replace me

The issue you are facing:

Is this the first time you’ve seen this error? (Y/N):

Steps to replicate it:

  1. updated from GUI
  2. showed few error but I tried again by clicking continue/retyr
  3. stuck at ‘update in progress’

The output of your Nextcloud log in Admin > Logging: cant access from gui but got the update log

2022-06-29T15:13:20-0500 KV5nNpd5hx [info] request to updater
2022-06-29T15:13:20-0500 KV5nNpd5hx [info] currentStep()
2022-06-29T15:13:20-0500 KV5nNpd5hx [info] show HTML page
2022-06-29T15:13:20-0500 KV5nNpd5hx [info] current version: 24.0.1 build time: 2022-05-19T12:09:12+00:00 6beb5273538d97bfcf0c1224b1ffad0a769de9c6
2022-06-29T15:13:20-0500 KV5nNpd5hx [info] getUpdateServerResponse()
2022-06-29T15:13:20-0500 KV5nNpd5hx [info] updaterServer: https://updates.nextcloud.com/updater_server/
2022-06-29T15:13:20-0500 KV5nNpd5hx [info] releaseChannel: stable
2022-06-29T15:13:20-0500 KV5nNpd5hx [info] internal version: 24.0.1.1
2022-06-29T15:13:20-0500 KV5nNpd5hx [info] updateURL: https://updates.nextcloud.com/updater_server/?version=24x0x1x1xxxstablexx2022-05-19T12%3A09%3A12%2B00%3A00+6beb5273538d97bfcf0c1224b1ffad0a769de9c6x7x4x26
2022-06-29T15:13:21-0500 KV5nNpd5hx [info] getUpdateServerResponse response: Array
(
    [version] => 24.0.2.1
    [versionstring] => Nextcloud 24.0.2
    [url] => https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip
    [web] => https://docs.nextcloud.com/server/24/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=24.0.2
    [autoupdater] => 1
    [eol] => 0
    [signature] => GskL4HWBPnCHgd0G/+Tk1gLtZLODgxrRbGa11BQxfpXHyn9OD88p2ul2rhQv3HDE
el2QsNc3lzIvuecR+q2tgsjbQR89eK+46SbhogrcUky0HV94gCa6B9Nvenh8/kX8
PRba/ewR1i6CvBVaXJ2xFc9haS1Dv6buBYm4w17F+cnLNvHnWcMVzNPuxRS8dWIw
Oy/tVM+rghS6KYpCXOkyw9jpf5nWR7PdaCITslmhDDDjPXr6fJz31tG1JDQuP4Qt
sEqM0y0G2jhBWLbptxP0ntVjJfITRAoCkpyJTgX4b9oem47YNotSD7yBGqbZWcuN
5+D+D9LWH+PgwZOANwlRZw==
)

2022-06-29T15:13:21-0500 KV5nNpd5hx [info] checkForUpdate() Array
(
    [version] => 24.0.2.1
    [versionstring] => Nextcloud 24.0.2
    [url] => https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip
    [web] => https://docs.nextcloud.com/server/24/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=24.0.2
    [autoupdater] => 1
    [eol] => 0
    [signature] => GskL4HWBPnCHgd0G/+Tk1gLtZLODgxrRbGa11BQxfpXHyn9OD88p2ul2rhQv3HDE
el2QsNc3lzIvuecR+q2tgsjbQR89eK+46SbhogrcUky0HV94gCa6B9Nvenh8/kX8
PRba/ewR1i6CvBVaXJ2xFc9haS1Dv6buBYm4w17F+cnLNvHnWcMVzNPuxRS8dWIw
Oy/tVM+rghS6KYpCXOkyw9jpf5nWR7PdaCITslmhDDDjPXr6fJz31tG1JDQuP4Qt
sEqM0y0G2jhBWLbptxP0ntVjJfITRAoCkpyJTgX4b9oem47YNotSD7yBGqbZWcuN
5+D+D9LWH+PgwZOANwlRZw==
)

2022-06-29T15:13:21-0500 KV5nNpd5hx [info] getChangelogURL()
2022-06-29T15:13:21-0500 KV5nNpd5hx [info] end of checkForUpdate() Update to Nextcloud 24.0.2 available. (channel: "stable")<br /><span class="light">Following file will be downloaded automatically:</span> <code class="light">https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip</code><br /><a class="external_link" href="https://nextcloud.com/changelog/#24-0-2" target="_blank" rel="noreferrer noopener">Open changelog ↗</a>
2022-06-29T15:15:19-0500 BICYk3bwz6 [info] request to updater
2022-06-29T15:15:19-0500 BICYk3bwz6 [info] currentStep()
2022-06-29T15:15:19-0500 BICYk3bwz6 [info] POST request for step "1"
2022-06-29T15:15:20-0500 BICYk3bwz6 [info] startStep("1")
2022-06-29T15:15:20-0500 BICYk3bwz6 [info] checkForExpectedFilesAndFolders()
2022-06-29T15:15:20-0500 BICYk3bwz6 [info] end of checkForExpectedFilesAndFolders()
2022-06-29T15:15:20-0500 BICYk3bwz6 [info] endStep("1")
2022-06-29T15:15:20-0500 8WmyU0pTDQ [info] request to updater
2022-06-29T15:15:20-0500 8WmyU0pTDQ [info] currentStep()
2022-06-29T15:15:20-0500 8WmyU0pTDQ [info] Step 1 is in state "end".
2022-06-29T15:15:20-0500 8WmyU0pTDQ [info] POST request for step "2"
2022-06-29T15:15:20-0500 8WmyU0pTDQ [info] startStep("2")
2022-06-29T15:15:20-0500 8WmyU0pTDQ [info] checkWritePermissions()
2022-06-29T15:15:20-0500 8WmyU0pTDQ [info] end of checkWritePermissions()
2022-06-29T15:15:20-0500 8WmyU0pTDQ [info] endStep("2")
2022-06-29T15:15:20-0500 SueiogtCcw [info] request to updater
2022-06-29T15:15:20-0500 SueiogtCcw [info] currentStep()
2022-06-29T15:15:20-0500 SueiogtCcw [info] Step 2 is in state "end".
2022-06-29T15:15:20-0500 SueiogtCcw [info] POST request for step "3"
2022-06-29T15:15:20-0500 SueiogtCcw [info] startStep("3")
2022-06-29T15:15:20-0500 SueiogtCcw [info] createBackup()
2022-06-29T15:15:20-0500 SueiogtCcw [info] backup folder location: /data/updater-ocui83cfjm1m/backups/nextcloud-24.0.1.1-1656533720/
2022-06-29T15:18:37-0500 SueiogtCcw [info] end of createBackup()
2022-06-29T15:18:37-0500 SueiogtCcw [info] endStep("3")
2022-06-29T15:23:41-0500 jRj6eBaMKf [info] request to updater
2022-06-29T15:23:41-0500 jRj6eBaMKf [info] currentStep()
2022-06-29T15:23:41-0500 jRj6eBaMKf [info] Step 3 is in state "end".
2022-06-29T15:23:41-0500 jRj6eBaMKf [info] show HTML page
2022-06-29T15:23:41-0500 jRj6eBaMKf [info] current version: 24.0.1 build time: 2022-05-19T12:09:12+00:00 6beb5273538d97bfcf0c1224b1ffad0a769de9c6
2022-06-29T15:23:41-0500 jRj6eBaMKf [info] getUpdateServerResponse()
2022-06-29T15:23:41-0500 jRj6eBaMKf [info] updaterServer: https://updates.nextcloud.com/updater_server/
2022-06-29T15:23:41-0500 jRj6eBaMKf [info] releaseChannel: stable
2022-06-29T15:23:41-0500 jRj6eBaMKf [info] internal version: 24.0.1.1
2022-06-29T15:23:41-0500 jRj6eBaMKf [info] updateURL: https://updates.nextcloud.com/updater_server/?version=24x0x1x1xxxstablexx2022-05-19T12%3A09%3A12%2B00%3A00+6beb5273538d97bfcf0c1224b1ffad0a769de9c6x7x4x26
2022-06-29T15:23:41-0500 jRj6eBaMKf [info] getUpdateServerResponse response: Array
(
    [version] => 24.0.2.1
    [versionstring] => Nextcloud 24.0.2
    [url] => https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip
    [web] => https://docs.nextcloud.com/server/24/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=24.0.2
    [autoupdater] => 1
    [eol] => 0
    [signature] => GskL4HWBPnCHgd0G/+Tk1gLtZLODgxrRbGa11BQxfpXHyn9OD88p2ul2rhQv3HDE
el2QsNc3lzIvuecR+q2tgsjbQR89eK+46SbhogrcUky0HV94gCa6B9Nvenh8/kX8
PRba/ewR1i6CvBVaXJ2xFc9haS1Dv6buBYm4w17F+cnLNvHnWcMVzNPuxRS8dWIw
Oy/tVM+rghS6KYpCXOkyw9jpf5nWR7PdaCITslmhDDDjPXr6fJz31tG1JDQuP4Qt
sEqM0y0G2jhBWLbptxP0ntVjJfITRAoCkpyJTgX4b9oem47YNotSD7yBGqbZWcuN
5+D+D9LWH+PgwZOANwlRZw==
)

2022-06-29T15:23:41-0500 jRj6eBaMKf [info] checkForUpdate() Array
(
    [version] => 24.0.2.1
    [versionstring] => Nextcloud 24.0.2
    [url] => https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip
    [web] => https://docs.nextcloud.com/server/24/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=24.0.2
    [autoupdater] => 1
    [eol] => 0
    [signature] => GskL4HWBPnCHgd0G/+Tk1gLtZLODgxrRbGa11BQxfpXHyn9OD88p2ul2rhQv3HDE
el2QsNc3lzIvuecR+q2tgsjbQR89eK+46SbhogrcUky0HV94gCa6B9Nvenh8/kX8
PRba/ewR1i6CvBVaXJ2xFc9haS1Dv6buBYm4w17F+cnLNvHnWcMVzNPuxRS8dWIw
Oy/tVM+rghS6KYpCXOkyw9jpf5nWR7PdaCITslmhDDDjPXr6fJz31tG1JDQuP4Qt
sEqM0y0G2jhBWLbptxP0ntVjJfITRAoCkpyJTgX4b9oem47YNotSD7yBGqbZWcuN
5+D+D9LWH+PgwZOANwlRZw==
)

2022-06-29T15:23:41-0500 jRj6eBaMKf [info] getChangelogURL()
2022-06-29T15:23:41-0500 jRj6eBaMKf [info] end of checkForUpdate() Update to Nextcloud 24.0.2 available. (channel: "stable")<br /><span class="light">Following file will be downloaded automatically:</span> <code class="light">https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip</code><br /><a class="external_link" href="https://nextcloud.com/changelog/#24-0-2" target="_blank" rel="noreferrer noopener">Open changelog ↗</a>
2022-06-29T16:08:06-0500 ZZGvuVpMp8 [info] request to updater
2022-06-29T16:08:06-0500 ZZGvuVpMp8 [info] currentStep()
2022-06-29T16:08:06-0500 ZZGvuVpMp8 [info] Step 3 is in state "end".
2022-06-29T16:08:06-0500 ZZGvuVpMp8 [info] show HTML page
2022-06-29T16:08:06-0500 ZZGvuVpMp8 [info] current version: 24.0.1 build time: 2022-05-19T12:09:12+00:00 6beb5273538d97bfcf0c1224b1ffad0a769de9c6
2022-06-29T16:08:06-0500 ZZGvuVpMp8 [info] getUpdateServerResponse()
2022-06-29T16:08:06-0500 ZZGvuVpMp8 [info] updaterServer: https://updates.nextcloud.com/updater_server/
2022-06-29T16:08:06-0500 ZZGvuVpMp8 [info] releaseChannel: stable
2022-06-29T16:08:06-0500 ZZGvuVpMp8 [info] internal version: 24.0.1.1
2022-06-29T16:08:06-0500 ZZGvuVpMp8 [info] updateURL: https://updates.nextcloud.com/updater_server/?version=24x0x1x1xxxstablexx2022-05-19T12%3A09%3A12%2B00%3A00+6beb5273538d97bfcf0c1224b1ffad0a769de9c6x7x4x26
2022-06-29T16:08:06-0500 ZZGvuVpMp8 [info] getUpdateServerResponse response: Array
(
    [version] => 24.0.2.1
    [versionstring] => Nextcloud 24.0.2
    [url] => https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip
    [web] => https://docs.nextcloud.com/server/24/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=24.0.2
    [autoupdater] => 1
    [eol] => 0
    [signature] => GskL4HWBPnCHgd0G/+Tk1gLtZLODgxrRbGa11BQxfpXHyn9OD88p2ul2rhQv3HDE
el2QsNc3lzIvuecR+q2tgsjbQR89eK+46SbhogrcUky0HV94gCa6B9Nvenh8/kX8
PRba/ewR1i6CvBVaXJ2xFc9haS1Dv6buBYm4w17F+cnLNvHnWcMVzNPuxRS8dWIw
Oy/tVM+rghS6KYpCXOkyw9jpf5nWR7PdaCITslmhDDDjPXr6fJz31tG1JDQuP4Qt
sEqM0y0G2jhBWLbptxP0ntVjJfITRAoCkpyJTgX4b9oem47YNotSD7yBGqbZWcuN
5+D+D9LWH+PgwZOANwlRZw==
)

2022-06-29T16:08:06-0500 ZZGvuVpMp8 [info] checkForUpdate() Array
(
    [version] => 24.0.2.1
    [versionstring] => Nextcloud 24.0.2
    [url] => https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip
    [web] => https://docs.nextcloud.com/server/24/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=24.0.2
    [autoupdater] => 1
    [eol] => 0
    [signature] => GskL4HWBPnCHgd0G/+Tk1gLtZLODgxrRbGa11BQxfpXHyn9OD88p2ul2rhQv3HDE
el2QsNc3lzIvuecR+q2tgsjbQR89eK+46SbhogrcUky0HV94gCa6B9Nvenh8/kX8
PRba/ewR1i6CvBVaXJ2xFc9haS1Dv6buBYm4w17F+cnLNvHnWcMVzNPuxRS8dWIw
Oy/tVM+rghS6KYpCXOkyw9jpf5nWR7PdaCITslmhDDDjPXr6fJz31tG1JDQuP4Qt
sEqM0y0G2jhBWLbptxP0ntVjJfITRAoCkpyJTgX4b9oem47YNotSD7yBGqbZWcuN
5+D+D9LWH+PgwZOANwlRZw==
)

2022-06-29T16:08:06-0500 ZZGvuVpMp8 [info] getChangelogURL()
2022-06-29T16:08:06-0500 ZZGvuVpMp8 [info] end of checkForUpdate() Update to Nextcloud 24.0.2 available. (channel: "stable")<br /><span class="light">Following file will be downloaded automatically:</span> <code class="light">https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip</code><br /><a class="external_link" href="https://nextcloud.com/changelog/#24-0-2" target="_blank" rel="noreferrer noopener">Open changelog ↗</a>
2022-06-29T16:45:14-0500 0UH2HqdxvF [info] request to updater
2022-06-29T16:45:14-0500 0UH2HqdxvF [info] currentStep()
2022-06-29T16:45:14-0500 0UH2HqdxvF [info] Step 3 is in state "end".
2022-06-29T16:45:14-0500 0UH2HqdxvF [info] show HTML page
2022-06-29T16:45:14-0500 0UH2HqdxvF [info] current version: 24.0.1 build time: 2022-05-19T12:09:12+00:00 6beb5273538d97bfcf0c1224b1ffad0a769de9c6
2022-06-29T16:45:14-0500 0UH2HqdxvF [info] getUpdateServerResponse()
2022-06-29T16:45:14-0500 0UH2HqdxvF [info] updaterServer: https://updates.nextcloud.com/updater_server/
2022-06-29T16:45:14-0500 0UH2HqdxvF [info] releaseChannel: stable
2022-06-29T16:45:14-0500 0UH2HqdxvF [info] internal version: 24.0.1.1
2022-06-29T16:45:14-0500 0UH2HqdxvF [info] updateURL: https://updates.nextcloud.com/updater_server/?version=24x0x1x1xxxstablexx2022-05-19T12%3A09%3A12%2B00%3A00+6beb5273538d97bfcf0c1224b1ffad0a769de9c6x7x4x26
2022-06-29T16:45:15-0500 0UH2HqdxvF [info] getUpdateServerResponse response: Array
(
    [version] => 24.0.2.1
    [versionstring] => Nextcloud 24.0.2
    [url] => https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip
    [web] => https://docs.nextcloud.com/server/24/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=24.0.2
    [autoupdater] => 1
    [eol] => 0
    [signature] => GskL4HWBPnCHgd0G/+Tk1gLtZLODgxrRbGa11BQxfpXHyn9OD88p2ul2rhQv3HDE
el2QsNc3lzIvuecR+q2tgsjbQR89eK+46SbhogrcUky0HV94gCa6B9Nvenh8/kX8
PRba/ewR1i6CvBVaXJ2xFc9haS1Dv6buBYm4w17F+cnLNvHnWcMVzNPuxRS8dWIw
Oy/tVM+rghS6KYpCXOkyw9jpf5nWR7PdaCITslmhDDDjPXr6fJz31tG1JDQuP4Qt
sEqM0y0G2jhBWLbptxP0ntVjJfITRAoCkpyJTgX4b9oem47YNotSD7yBGqbZWcuN
5+D+D9LWH+PgwZOANwlRZw==
)

2022-06-29T16:45:15-0500 0UH2HqdxvF [info] checkForUpdate() Array
(
    [version] => 24.0.2.1
    [versionstring] => Nextcloud 24.0.2
    [url] => https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip
    [web] => https://docs.nextcloud.com/server/24/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=24.0.2
    [autoupdater] => 1
    [eol] => 0
    [signature] => GskL4HWBPnCHgd0G/+Tk1gLtZLODgxrRbGa11BQxfpXHyn9OD88p2ul2rhQv3HDE
el2QsNc3lzIvuecR+q2tgsjbQR89eK+46SbhogrcUky0HV94gCa6B9Nvenh8/kX8
PRba/ewR1i6CvBVaXJ2xFc9haS1Dv6buBYm4w17F+cnLNvHnWcMVzNPuxRS8dWIw
Oy/tVM+rghS6KYpCXOkyw9jpf5nWR7PdaCITslmhDDDjPXr6fJz31tG1JDQuP4Qt
sEqM0y0G2jhBWLbptxP0ntVjJfITRAoCkpyJTgX4b9oem47YNotSD7yBGqbZWcuN
5+D+D9LWH+PgwZOANwlRZw==
)

2022-06-29T16:45:15-0500 0UH2HqdxvF [info] getChangelogURL()
2022-06-29T16:45:15-0500 0UH2HqdxvF [info] end of checkForUpdate() Update to Nextcloud 24.0.2 available. (channel: "stable")<br /><span class="light">Following file will be downloaded automatically:</span> <code class="light">https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip</code><br /><a class="external_link" href="https://nextcloud.com/changelog/#24-0-2" target="_blank" rel="noreferrer noopener">Open changelog ↗</a>
2022-06-29T16:45:17-0500 8kzZZ9khFs [info] request to updater
2022-06-29T16:45:17-0500 8kzZZ9khFs [info] currentStep()
2022-06-29T16:45:17-0500 8kzZZ9khFs [info] Step 3 is in state "end".
2022-06-29T16:45:17-0500 8kzZZ9khFs [info] POST request for step "4"
2022-06-29T16:45:17-0500 8kzZZ9khFs [info] startStep("4")
2022-06-29T16:45:17-0500 8kzZZ9khFs [info] downloadUpdate()
2022-06-29T16:45:17-0500 8kzZZ9khFs [info] getUpdateServerResponse()
2022-06-29T16:45:17-0500 8kzZZ9khFs [info] updaterServer: https://updates.nextcloud.com/updater_server/
2022-06-29T16:45:17-0500 8kzZZ9khFs [info] releaseChannel: stable
2022-06-29T16:45:17-0500 8kzZZ9khFs [info] internal version: 24.0.1.1
2022-06-29T16:45:17-0500 8kzZZ9khFs [info] updateURL: https://updates.nextcloud.com/updater_server/?version=24x0x1x1xxxstablexx2022-05-19T12%3A09%3A12%2B00%3A00+6beb5273538d97bfcf0c1224b1ffad0a769de9c6x7x4x26
2022-06-29T16:45:17-0500 8kzZZ9khFs [info] getUpdateServerResponse response: Array
(
    [version] => 24.0.2.1
    [versionstring] => Nextcloud 24.0.2
    [url] => https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip
    [web] => https://docs.nextcloud.com/server/24/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=24.0.2
    [autoupdater] => 1
    [eol] => 0
    [signature] => GskL4HWBPnCHgd0G/+Tk1gLtZLODgxrRbGa11BQxfpXHyn9OD88p2ul2rhQv3HDE
el2QsNc3lzIvuecR+q2tgsjbQR89eK+46SbhogrcUky0HV94gCa6B9Nvenh8/kX8
PRba/ewR1i6CvBVaXJ2xFc9haS1Dv6buBYm4w17F+cnLNvHnWcMVzNPuxRS8dWIw
Oy/tVM+rghS6KYpCXOkyw9jpf5nWR7PdaCITslmhDDDjPXr6fJz31tG1JDQuP4Qt
sEqM0y0G2jhBWLbptxP0ntVjJfITRAoCkpyJTgX4b9oem47YNotSD7yBGqbZWcuN
5+D+D9LWH+PgwZOANwlRZw==
)

2022-06-29T16:45:28-0500 8kzZZ9khFs [info] end of downloadUpdate()
2022-06-29T16:45:28-0500 8kzZZ9khFs [info] endStep("4")
2022-06-29T16:45:28-0500 bfWSjfFXzt [info] request to updater
2022-06-29T16:45:28-0500 bfWSjfFXzt [info] currentStep()
2022-06-29T16:45:28-0500 bfWSjfFXzt [info] Step 4 is in state "end".
2022-06-29T16:45:28-0500 bfWSjfFXzt [info] POST request for step "5"
2022-06-29T16:45:28-0500 bfWSjfFXzt [info] startStep("5")
2022-06-29T16:45:28-0500 bfWSjfFXzt [info] verifyIntegrity()
2022-06-29T16:45:28-0500 bfWSjfFXzt [info] getUpdateServerResponse()
2022-06-29T16:45:28-0500 bfWSjfFXzt [info] updaterServer: https://updates.nextcloud.com/updater_server/
2022-06-29T16:45:28-0500 bfWSjfFXzt [info] releaseChannel: stable
2022-06-29T16:45:28-0500 bfWSjfFXzt [info] internal version: 24.0.1.1
2022-06-29T16:45:28-0500 bfWSjfFXzt [info] updateURL: https://updates.nextcloud.com/updater_server/?version=24x0x1x1xxxstablexx2022-05-19T12%3A09%3A12%2B00%3A00+6beb5273538d97bfcf0c1224b1ffad0a769de9c6x7x4x26
2022-06-29T16:45:29-0500 bfWSjfFXzt [info] getUpdateServerResponse response: Array
(
    [version] => 24.0.2.1
    [versionstring] => Nextcloud 24.0.2
    [url] => https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip
    [web] => https://docs.nextcloud.com/server/24/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=24.0.2
    [autoupdater] => 1
    [eol] => 0
    [signature] => GskL4HWBPnCHgd0G/+Tk1gLtZLODgxrRbGa11BQxfpXHyn9OD88p2ul2rhQv3HDE
el2QsNc3lzIvuecR+q2tgsjbQR89eK+46SbhogrcUky0HV94gCa6B9Nvenh8/kX8
PRba/ewR1i6CvBVaXJ2xFc9haS1Dv6buBYm4w17F+cnLNvHnWcMVzNPuxRS8dWIw
Oy/tVM+rghS6KYpCXOkyw9jpf5nWR7PdaCITslmhDDDjPXr6fJz31tG1JDQuP4Qt
sEqM0y0G2jhBWLbptxP0ntVjJfITRAoCkpyJTgX4b9oem47YNotSD7yBGqbZWcuN
5+D+D9LWH+PgwZOANwlRZw==
)

2022-06-29T16:45:29-0500 bfWSjfFXzt [info] storage location: /data/updater-ocui83cfjm1m/downloads/
2022-06-29T16:45:29-0500 bfWSjfFXzt [info] end of verifyIntegrity()
2022-06-29T16:45:29-0500 bfWSjfFXzt [info] endStep("5")
2022-06-29T16:45:29-0500 0SjWYTGxIM [info] request to updater
2022-06-29T16:45:29-0500 0SjWYTGxIM [info] currentStep()
2022-06-29T16:45:29-0500 0SjWYTGxIM [info] Step 5 is in state "end".
2022-06-29T16:45:29-0500 0SjWYTGxIM [info] POST request for step "6"
2022-06-29T16:45:29-0500 0SjWYTGxIM [info] startStep("6")
2022-06-29T16:45:29-0500 0SjWYTGxIM [info] extractDownload()
2022-06-29T16:45:29-0500 0SjWYTGxIM [info] storage location: /data/updater-ocui83cfjm1m/downloads/
2022-06-29T16:47:18-0500 0SjWYTGxIM [info] end of extractDownload()
2022-06-29T16:47:18-0500 0SjWYTGxIM [info] endStep("6")
2022-06-29T17:01:57-0500 McDfipWkSm [info] request to updater
2022-06-29T17:01:57-0500 McDfipWkSm [info] currentStep()
2022-06-29T17:01:57-0500 McDfipWkSm [info] Step 6 is in state "end".
2022-06-29T17:01:57-0500 McDfipWkSm [info] show HTML page
2022-06-29T17:01:57-0500 McDfipWkSm [info] current version: 24.0.1 build time: 2022-05-19T12:09:12+00:00 6beb5273538d97bfcf0c1224b1ffad0a769de9c6
2022-06-29T17:01:57-0500 McDfipWkSm [info] getUpdateServerResponse()
2022-06-29T17:01:57-0500 McDfipWkSm [info] updaterServer: https://updates.nextcloud.com/updater_server/
2022-06-29T17:01:57-0500 McDfipWkSm [info] releaseChannel: stable
2022-06-29T17:01:57-0500 McDfipWkSm [info] internal version: 24.0.1.1
2022-06-29T17:01:57-0500 McDfipWkSm [info] updateURL: https://updates.nextcloud.com/updater_server/?version=24x0x1x1xxxstablexx2022-05-19T12%3A09%3A12%2B00%3A00+6beb5273538d97bfcf0c1224b1ffad0a769de9c6x7x4x26
2022-06-29T17:01:58-0500 McDfipWkSm [info] getUpdateServerResponse response: Array
(
    [version] => 24.0.2.1
    [versionstring] => Nextcloud 24.0.2
    [url] => https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip
    [web] => https://docs.nextcloud.com/server/24/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=24.0.2
    [autoupdater] => 1
    [eol] => 0
    [signature] => GskL4HWBPnCHgd0G/+Tk1gLtZLODgxrRbGa11BQxfpXHyn9OD88p2ul2rhQv3HDE
el2QsNc3lzIvuecR+q2tgsjbQR89eK+46SbhogrcUky0HV94gCa6B9Nvenh8/kX8
PRba/ewR1i6CvBVaXJ2xFc9haS1Dv6buBYm4w17F+cnLNvHnWcMVzNPuxRS8dWIw
Oy/tVM+rghS6KYpCXOkyw9jpf5nWR7PdaCITslmhDDDjPXr6fJz31tG1JDQuP4Qt
sEqM0y0G2jhBWLbptxP0ntVjJfITRAoCkpyJTgX4b9oem47YNotSD7yBGqbZWcuN
5+D+D9LWH+PgwZOANwlRZw==
)

2022-06-29T17:01:58-0500 McDfipWkSm [info] checkForUpdate() Array
(
    [version] => 24.0.2.1
    [versionstring] => Nextcloud 24.0.2
    [url] => https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip
    [web] => https://docs.nextcloud.com/server/24/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=24.0.2
    [autoupdater] => 1
    [eol] => 0
    [signature] => GskL4HWBPnCHgd0G/+Tk1gLtZLODgxrRbGa11BQxfpXHyn9OD88p2ul2rhQv3HDE
el2QsNc3lzIvuecR+q2tgsjbQR89eK+46SbhogrcUky0HV94gCa6B9Nvenh8/kX8
PRba/ewR1i6CvBVaXJ2xFc9haS1Dv6buBYm4w17F+cnLNvHnWcMVzNPuxRS8dWIw
Oy/tVM+rghS6KYpCXOkyw9jpf5nWR7PdaCITslmhDDDjPXr6fJz31tG1JDQuP4Qt
sEqM0y0G2jhBWLbptxP0ntVjJfITRAoCkpyJTgX4b9oem47YNotSD7yBGqbZWcuN
5+D+D9LWH+PgwZOANwlRZw==
)

2022-06-29T17:01:58-0500 McDfipWkSm [info] getChangelogURL()
2022-06-29T17:01:58-0500 McDfipWkSm [info] end of checkForUpdate() Update to Nextcloud 24.0.2 available. (channel: "stable")<br /><span class="light">Following file will be downloaded automatically:</span> <code class="light">https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip</code><br /><a class="external_link" href="https://nextcloud.com/changelog/#24-0-2" target="_blank" rel="noreferrer noopener">Open changelog ↗</a>
2022-06-29T17:02:01-0500 SkBUEAOoeS [info] request to updater
2022-06-29T17:02:01-0500 SkBUEAOoeS [info] currentStep()
2022-06-29T17:02:01-0500 SkBUEAOoeS [info] Step 6 is in state "end".
2022-06-29T17:02:01-0500 SkBUEAOoeS [info] POST request for step "7"
2022-06-29T17:02:01-0500 SkBUEAOoeS [info] startStep("7")
2022-06-29T17:02:01-0500 SkBUEAOoeS [info] setMaintenanceMode("true")
2022-06-29T17:02:01-0500 SkBUEAOoeS [info] configFileName /config/www/nextcloud/updater/../config/config.php
2022-06-29T17:02:01-0500 SkBUEAOoeS [info] end of setMaintenanceMode()
2022-06-29T17:02:01-0500 SkBUEAOoeS [info] endStep("7")
2022-06-29T17:02:02-0500 TzVWZRsOcX [info] request to updater
2022-06-29T17:02:02-0500 TzVWZRsOcX [info] currentStep()
2022-06-29T17:02:02-0500 TzVWZRsOcX [info] Step 7 is in state "end".
2022-06-29T17:02:02-0500 TzVWZRsOcX [info] POST request for step "8"
2022-06-29T17:02:02-0500 TzVWZRsOcX [info] startStep("8")
2022-06-29T17:02:02-0500 TzVWZRsOcX [info] replaceEntryPoints()
2022-06-29T17:02:02-0500 TzVWZRsOcX [info] replace index.php
2022-06-29T17:02:02-0500 TzVWZRsOcX [info] replace status.php
2022-06-29T17:02:02-0500 TzVWZRsOcX [info] replace remote.php
2022-06-29T17:02:02-0500 TzVWZRsOcX [info] replace public.php
2022-06-29T17:02:02-0500 TzVWZRsOcX [info] replace ocs/v1.php
2022-06-29T17:02:02-0500 TzVWZRsOcX [info] replace ocs/v2.php
2022-06-29T17:02:02-0500 TzVWZRsOcX [info] end of replaceEntryPoints()
2022-06-29T17:02:02-0500 TzVWZRsOcX [info] endStep("8")
2022-06-29T17:02:02-0500 BN8TmsWgbc [info] request to updater
2022-06-29T17:02:02-0500 BN8TmsWgbc [info] currentStep()
2022-06-29T17:02:02-0500 BN8TmsWgbc [info] Step 8 is in state "end".
2022-06-29T17:02:02-0500 BN8TmsWgbc [info] POST request for step "9"
2022-06-29T17:02:02-0500 BN8TmsWgbc [info] startStep("9")
2022-06-29T17:02:02-0500 BN8TmsWgbc [info] deleteOldFiles()
2022-06-29T17:02:02-0500 BN8TmsWgbc [info] config sample exists
2022-06-29T17:02:02-0500 BN8TmsWgbc [info] themes README exists
2022-06-29T17:02:03-0500 BN8TmsWgbc [info] end of deleteOldFiles()
2022-06-29T17:02:03-0500 BN8TmsWgbc [info] endStep("9")
2022-06-29T17:02:03-0500 GduxJZjMr5 [info] request to updater
2022-06-29T17:02:03-0500 GduxJZjMr5 [info] currentStep()
2022-06-29T17:02:03-0500 GduxJZjMr5 [info] Step 9 is in state "end".
2022-06-29T17:02:03-0500 GduxJZjMr5 [info] POST request for step "10"
2022-06-29T17:02:03-0500 GduxJZjMr5 [info] startStep("10")
2022-06-29T17:02:03-0500 GduxJZjMr5 [info] moveNewVersionInPlace()
2022-06-29T17:02:03-0500 GduxJZjMr5 [info] storage location: /data/updater-ocui83cfjm1m/downloads/nextcloud/
2022-06-29T17:02:04-0500 GduxJZjMr5 [error] POST request failed with other exception
2022-06-29T17:02:04-0500 GduxJZjMr5 [error] Exception: Exception
Message: Could not rmdir /data/updater-ocui83cfjm1m/downloads/nextcloud/lib/l10n
Code:0
Trace:
#0 /config/www/nextcloud/updater/index.php(1089): Updater->moveWithExclusions()
#1 /config/www/nextcloud/updater/index.php(1389): Updater->moveNewVersionInPlace()
#2 {main}
File:/config/www/nextcloud/updater/index.php
Line:1063

2022-06-29T17:02:04-0500 GduxJZjMr5 [info] rollbackChanges("10")
2022-06-29T17:02:04-0500 GduxJZjMr5 [info] unlink .step
2022-06-29T17:02:04-0500 GduxJZjMr5 [info] rollbackChanges - step >= 7
2022-06-29T17:02:04-0500 GduxJZjMr5 [info] end of  rollbackChanges()
2022-06-29T17:02:09-0500 oUnor5io9d [info] request to updater
2022-06-29T17:02:09-0500 oUnor5io9d [info] currentStep()
2022-06-29T17:02:09-0500 oUnor5io9d [info] POST request for step "10"
2022-06-29T17:02:09-0500 oUnor5io9d [info] startStep("10")
2022-06-29T17:02:09-0500 oUnor5io9d [info] moveNewVersionInPlace()
2022-06-29T17:02:09-0500 oUnor5io9d [info] storage location: /data/updater-ocui83cfjm1m/downloads/nextcloud/
2022-06-29T17:02:09-0500 oUnor5io9d [error] POST request failed with other exception
2022-06-29T17:02:09-0500 oUnor5io9d [error] Exception: Exception
Message: Could not rmdir /data/updater-ocui83cfjm1m/downloads/nextcloud/lib/l10n
Code:0
Trace:
#0 /config/www/nextcloud/updater/index.php(1089): Updater->moveWithExclusions()
#1 /config/www/nextcloud/updater/index.php(1389): Updater->moveNewVersionInPlace()
#2 {main}
File:/config/www/nextcloud/updater/index.php
Line:1063

2022-06-29T17:02:09-0500 oUnor5io9d [info] rollbackChanges("10")
2022-06-29T17:02:09-0500 oUnor5io9d [info] unlink .step
2022-06-29T17:02:09-0500 oUnor5io9d [info] rollbackChanges - step >= 7
2022-06-29T17:02:10-0500 oUnor5io9d [info] end of  rollbackChanges()
2022-06-29T17:02:13-0500 APNUtgjrfX [info] request to updater
2022-06-29T17:02:13-0500 APNUtgjrfX [info] currentStep()
2022-06-29T17:02:13-0500 APNUtgjrfX [info] POST request for step "10"
2022-06-29T17:02:13-0500 APNUtgjrfX [info] startStep("10")
2022-06-29T17:02:13-0500 APNUtgjrfX [info] moveNewVersionInPlace()
2022-06-29T17:02:13-0500 APNUtgjrfX [info] storage location: /data/updater-ocui83cfjm1m/downloads/nextcloud/
2022-06-29T17:02:15-0500 APNUtgjrfX [error] POST request failed with other exception
2022-06-29T17:02:15-0500 APNUtgjrfX [error] Exception: Exception
Message: Could not rmdir /data/updater-ocui83cfjm1m/downloads/nextcloud/lib/private
Code:0
Trace:
#0 /config/www/nextcloud/updater/index.php(1089): Updater->moveWithExclusions()
#1 /config/www/nextcloud/updater/index.php(1389): Updater->moveNewVersionInPlace()
#2 {main}
File:/config/www/nextcloud/updater/index.php
Line:1063

2022-06-29T17:02:15-0500 APNUtgjrfX [info] rollbackChanges("10")
2022-06-29T17:02:15-0500 APNUtgjrfX [info] unlink .step
2022-06-29T17:02:15-0500 APNUtgjrfX [info] rollbackChanges - step >= 7
2022-06-29T17:02:15-0500 APNUtgjrfX [info] end of  rollbackChanges()
2022-06-29T17:02:19-0500 jJvNm8Kpnv [info] request to updater
2022-06-29T17:02:19-0500 jJvNm8Kpnv [info] currentStep()
2022-06-29T17:02:19-0500 jJvNm8Kpnv [info] show HTML page
2022-06-29T17:02:19-0500 jJvNm8Kpnv [info] current version: 24.0.1 build time: 
2022-06-29T17:02:19-0500 jJvNm8Kpnv [info] getUpdateServerResponse()
2022-06-29T17:02:19-0500 jJvNm8Kpnv [info] updaterServer: https://updates.nextcloud.com/updater_server/
2022-06-29T17:02:19-0500 jJvNm8Kpnv [info] releaseChannel: stable
2022-06-29T17:02:19-0500 jJvNm8Kpnv [info] internal version: 24.0.1.1
2022-06-29T17:02:19-0500 jJvNm8Kpnv [info] updateURL: https://updates.nextcloud.com/updater_server/?version=24x0x1x1xxxstablexxx7x4x26
2022-06-29T17:02:20-0500 jJvNm8Kpnv [info] getUpdateServerResponse response: Array
(
    [version] => 24.0.2.1
    [versionstring] => Nextcloud 24.0.2
    [url] => https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip
    [web] => https://docs.nextcloud.com/server/24/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=24.0.2
    [autoupdater] => 1
    [eol] => 0
    [signature] => GskL4HWBPnCHgd0G/+Tk1gLtZLODgxrRbGa11BQxfpXHyn9OD88p2ul2rhQv3HDE
el2QsNc3lzIvuecR+q2tgsjbQR89eK+46SbhogrcUky0HV94gCa6B9Nvenh8/kX8
PRba/ewR1i6CvBVaXJ2xFc9haS1Dv6buBYm4w17F+cnLNvHnWcMVzNPuxRS8dWIw
Oy/tVM+rghS6KYpCXOkyw9jpf5nWR7PdaCITslmhDDDjPXr6fJz31tG1JDQuP4Qt
sEqM0y0G2jhBWLbptxP0ntVjJfITRAoCkpyJTgX4b9oem47YNotSD7yBGqbZWcuN
5+D+D9LWH+PgwZOANwlRZw==
)

2022-06-29T17:02:20-0500 jJvNm8Kpnv [info] checkForUpdate() Array
(
    [version] => 24.0.2.1
    [versionstring] => Nextcloud 24.0.2
    [url] => https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip
    [web] => https://docs.nextcloud.com/server/24/admin_manual/maintenance/upgrade.html
    [changes] => https://updates.nextcloud.com/changelog_server/?version=24.0.2
    [autoupdater] => 1
    [eol] => 0
    [signature] => GskL4HWBPnCHgd0G/+Tk1gLtZLODgxrRbGa11BQxfpXHyn9OD88p2ul2rhQv3HDE
el2QsNc3lzIvuecR+q2tgsjbQR89eK+46SbhogrcUky0HV94gCa6B9Nvenh8/kX8
PRba/ewR1i6CvBVaXJ2xFc9haS1Dv6buBYm4w17F+cnLNvHnWcMVzNPuxRS8dWIw
Oy/tVM+rghS6KYpCXOkyw9jpf5nWR7PdaCITslmhDDDjPXr6fJz31tG1JDQuP4Qt
sEqM0y0G2jhBWLbptxP0ntVjJfITRAoCkpyJTgX4b9oem47YNotSD7yBGqbZWcuN
5+D+D9LWH+PgwZOANwlRZw==
)

2022-06-29T17:02:20-0500 jJvNm8Kpnv [info] getChangelogURL()
2022-06-29T17:02:20-0500 jJvNm8Kpnv [info] end of checkForUpdate() Update to Nextcloud 24.0.2 available. (channel: "stable")<br /><span class="light">Following file will be downloaded automatically:</span> <code class="light">https://download.nextcloud.com/server/releases/nextcloud-24.0.2.zip</code><br /><a class="external_link" href="https://nextcloud.com/changelog/#24-0-2" target="_blank" rel="noreferrer noopener">Open changelog ↗</a>
2022-06-29T17:02:24-0500 2QBlhnvANN [info] request to updater
2022-06-29T17:02:24-0500 2QBlhnvANN [info] currentStep()
2022-06-29T17:02:24-0500 2QBlhnvANN [info] POST request for step "1"
2022-06-29T17:02:24-0500 2QBlhnvANN [info] startStep("1")
2022-06-29T17:02:24-0500 2QBlhnvANN [info] checkForExpectedFilesAndFolders()
2022-06-29T17:02:24-0500 2QBlhnvANN [info] end of checkForExpectedFilesAndFolders()
2022-06-29T17:02:24-0500 2QBlhnvANN [info] endStep("1")
2022-06-29T17:02:24-0500 FJpCLeVUvs [info] request to updater
2022-06-29T17:02:24-0500 FJpCLeVUvs [info] currentStep()
2022-06-29T17:02:24-0500 FJpCLeVUvs [info] Step 1 is in state "end".
2022-06-29T17:02:24-0500 FJpCLeVUvs [info] POST request for step "2"
2022-06-29T17:02:24-0500 FJpCLeVUvs [info] startStep("2")
2022-06-29T17:02:24-0500 FJpCLeVUvs [info] checkWritePermissions()
2022-06-29T17:02:24-0500 FJpCLeVUvs [info] end of checkWritePermissions()
2022-06-29T17:02:24-0500 FJpCLeVUvs [info] endStep("2")
2022-06-29T17:02:24-0500 50qXRwSB6I [info] request to updater
2022-06-29T17:02:24-0500 50qXRwSB6I [info] currentStep()
2022-06-29T17:02:24-0500 50qXRwSB6I [info] Step 2 is in state "end".
2022-06-29T17:02:24-0500 50qXRwSB6I [info] POST request for step "3"
2022-06-29T17:02:25-0500 50qXRwSB6I [info] startStep("3")
2022-06-29T17:02:25-0500 50qXRwSB6I [info] createBackup()
2022-06-29T17:02:25-0500 50qXRwSB6I [info] backup folder location: /data/updater-ocui83cfjm1m/backups/nextcloud-24.0.1.1-1656540145/
2022-06-29T17:03:10-0500 50qXRwSB6I [info] end of createBackup()
2022-06-29T17:03:10-0500 50qXRwSB6I [info] endStep("3")

Docker logs is here

https://pastebin.com/BTzBFttD

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

COULD NOT COPY from Container console :-(

The output of your Apache/nginx/system log in /var/log/____:

three folders under /var/log/
nginx/error.log>>>EMPTY
php7>empty directory
samba>emty directory


Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.

could not locate on docker install

Configuration

Ubuntu server 22.04> docker CT for nextcloud with mount samba for data storage.
Config is stored on host /home/usr/docker/Config
2

It’s a common problem when using network filesystems. I got the exact same problem when I mount my filedir with NFS, sadly nobody is able or does want to help.

I’m upgrading manually for now since the updater is broken since a few versions:
https://docs.nextcloud.com/server/latest/admin_manual/maintenance/manual_upgrade.html

This has also been discussed in this thread:

In conclusion this problem should be fixed with Nextcloud Version 25, when manually setting the update directory locally and outside of the network mounted filesystem. Of course this is just a workaround and doesn’t fix the borked updater, but this can be expected, at least it’s free.

Sadly the mentioned thread was closed by a salty moderator so there is no discussion possible anymore.