Support intro
Sorry to hear you’re facing problems 
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can 
Nextcloud version (eg, 18.0.2): 21.0.0beta5
Operating system and version (eg, Ubuntu 20.04): manjaro linux
Apache or nginx version (eg, Apache 2.4.25): Apache/2.4.46 (Unix)
PHP version (eg, 7.1): 7.4.13
The issue you are facing:
After updating to version 21.0.0beta5, application update manager and news app stop working with the following error:
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Update to 21.0.0beta5
- Open news app or application manager
- news app open white page / Start an app update
- Update via occ didn’t work either
sudo -u http php occ app:update --all
calendar new version available: 2.1.3
calendar couldn't be updated
spreed new version available: 11.0.0-alpha.3
spreed couldn't be updated
deck new version available: 1.3.0-beta1
deck couldn't be updated
contacts new version available: 3.4.3
contacts couldn't be updated
The output of your Nextcloud log in Admin > Logging:
{"reqId":"PQuKu08cTHsAMMj6meb4","level":3,"time":"2021-01-14T07:58:21+00:00","remoteAddr":"xxxx","user":"xxxx","app":"index","method":"GET","url":"/index.php/apps/news/folders","message":{"Exception":"Doctrine\\DBAL\\ArrayParameters\\Exception\\MissingNamedParameter","Message":"Named parameter \"user_id\" does not have a bound value.","Code":0,"Trace":[{"file":"/xxxx/nextcloud/3rdparty/doctrine/dbal/src/ExpandArrayParameters.php","line":64,"function":"new","class":"Doctrine\\DBAL\\ArrayParameters\\Exception\\MissingNamedParameter","type":"::"},{"file":"/xxxx/nextcloud/3rdparty/doctrine/dbal/src/SQL/Parser.php","line":79,"function":"acceptNamedParameter","class":"Doctrine\\DBAL\\ExpandArrayParameters","type":"->"},{"file":"/xxxx/nextcloud/3rdparty/doctrine/dbal/src/SQL/Parser.php","line":96,"function":"Doctrine\\DBAL\\SQL\\{closure}","class":"Doctrine\\DBAL\\SQL\\Parser","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/xxxx/nextcloud/3rdparty/doctrine/dbal/src/Connection.php","line":1692,"function":"parse","class":"Doctrine\\DBAL\\SQL\\Parser","type":"->"},{"file":"/xxxx/nextcloud/3rdparty/doctrine/dbal/src/Connection.php","line":1024,"function":"expandArrayParameters","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/xxxx/nextcloud/lib/private/DB/Connection.php","line":221,"function":"executeQuery","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/xxxx/nextcloud/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":210,"function":"executeQuery","class":"OC\\DB\\Connection","type":"->"},{"file":"/xxxx/nextcloud/lib/private/DB/QueryBuilder/QueryBuilder.php","line":256,"function":"execute","class":"Doctrine\\DBAL\\Query\\QueryBuilder","type":"->"},{"file":"/xxxx/nextcloud/lib/public/AppFramework/Db/QBMapper.php","line":320,"function":"execute","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/xxxx/nextcloud/apps/news/lib/Db/FolderMapperV2.php","line":57,"function":"findEntities","class":"OCP\\AppFramework\\Db\\QBMapper","type":"->"},{"file":"/xxxx/nextcloud/apps/news/lib/Service/FolderServiceV2.php","line":63,"function":"findAllFromUser","class":"OCA\\News\\Db\\FolderMapperV2","type":"->"},{"file":"/xxxx/nextcloud/apps/news/lib/Controller/FolderController.php","line":60,"function":"findAllForUser","class":"OCA\\News\\Service\\FolderServiceV2","type":"->"},{"file":"/xxxx/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":218,"function":"index","class":"OCA\\News\\Controller\\FolderController","type":"->"},{"file":"/xxxx/nextcloud/lib/private/AppFramework/Http/Dispatcher.php","line":127,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/xxxx/nextcloud/lib/private/AppFramework/App.php","line":157,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/xxxx/nextcloud/lib/private/Route/Router.php","line":302,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/xxxx/nextcloud/lib/base.php","line":1002,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/xxxx/nextcloud/index.php","line":37,"function":"handleRequest","class":"OC","type":"::"}],"File":"/xxxx/nextcloud/3rdparty/doctrine/dbal/src/ArrayParameters/Exception/MissingNamedParameter.php","Line":17,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:84.0) Gecko/20100101 Firefox/84.0","version":"21.0.0.12"}
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'xxxx,
'passwordsalt' => 'xxxx',
'secret' => 'xxxx',
'trusted_domains' =>
array (
0 => 'nextcloud.example.com',
),
'datadirectory' => '/xxxx/nextcloud/data',
'dbtype' => 'mysql',
'version' => '21.0.0.12',
'overwrite.cli.url' => 'https://nextcloud.example.com',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'xxxx',
'dbpassword' => 'xxxx',
'installed' => true,
'memcache.local' => '\\OC\\Memcache\\APCu',
'updater.release.channel' => 'beta',
'maintenance' => false,
'theme' => '',
'loglevel' => 2,
'default_phone_region' => 'FR',
'app.mail.verify-tls-peer' => false,
'updater.secret' => 'xxxx',
);
The output of your Apache/nginx/system log in /var/log/____:
No error in appache log