Nextcloud version (eg, 20.0.5): 20.0.12.1
Operating system and version (eg, Ubuntu 20.04): unknown
Docker image: nextcloud:20-apache
Apache or nginx version (eg, Apache 2.4.25): apache
PHP version (eg, 7.4): php 7.4
The issue you are facing:
My production server asked to update Calendar app so I did it, then the server stopped working as expected, apache server wasn’t responding anymore. I restarted the containers, it came back, I did the update again, same thing. I updated the shasum of the Docker image to upgrade from 20.0.11.1
to 20.0.12.1
. Then the logs says :
Conf remoteip disabled.
To activate the new configuration, you need to run:
service apache2 reload
Configuring Redis as session handler
Initializing nextcloud 20.0.12.1 ...
Upgrading nextcloud from 20.0.11.1 ...
Initializing finished
Nextcloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
Setting log level to debug
So I exec into the container and execute occ
, but the program is not responding at all, it’s stuck in stdin… I can’t run it as www-data either.
Note I’m deploying using Docker and Kubernetes.
Is this the first time you’ve seen this error? (Y/N): yes
Steps to replicate it:
- Deploy NC 20.0.11.1
- Update any app or upgrade to 20.0.12.1
The output of your Nextcloud log in Admin > Logging:
{"reqId":"Cvymno9EV3f5gXjxXWrq","level":3,"time":"2021-08-20T14:12:47+00:00","remoteAddr":"10.244.0.242","user":"sundown","app":"index","method":"GET","url":"/index.phpapps/update/calendar","message":{"Exception":"Exception","Message":"Could not acquire an exclusive lock on the config file /var/www/html/config/config.php","Code":0,"Trace":[{"file":"/var/www/html/lib/private/Config.php","line":134,"function":"writeData","class":"OC\\Config","type":"->","args":[]},{"file":"/var/www/html/lib/private/SystemConfig.php","line":111,"function":"setValue","class":"OC\\Config","type":"->","args":["maintenance",true]},{"file":"/var/www/html/lib/private/AllConfig.php","line":116,"function":"setValue","class":"OC\\SystemConfig","type":"->","args":["maintenance",true]},{"file":"/var/www/html/apps/settings/lib/Controller/AppSettingsController.php","line":530,"function":"setSystemValue","class":"OC\\AllConfig","type":"->","args":["maintenance",true]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":169,"function":"updateApp","class":"OCA\\Settings\\Controller\\AppSettingsController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":100,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Settings\\Controller\\AppSettingsController"},"updateApp"]},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":152,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->","args":[{"__class__":"OCA\\Settings\\Controller\\AppSettingsController"},"updateApp"]},{"file":"/var/www/html/lib/private/Route/Router.php","line":309,"function":"main","class":"OC\\AppFramework\\App","type":"::","args":["OCA\\Settings\\Controller\\AppSettingsController","updateApp",{"__class__":"OC\\AppFramework\\DependencyInjection\\DIContainer"},{"appId":"*** sensitive parameter replaced ***","_route":"settings.AppSettings.updateApp"}]},{"file":"/var/www/html/lib/base.php","line":1008,"function":"match","class":"OC\\Route\\Router","type":"->","args":["/settings/apps/update/calendar"]},{"file":"/var/www/html/index.php","line":37,"function":"handleRequest","class":"OC","type":"::","args":[]}],"File":"/var/www/html/lib/private/Config.php","Line":257,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:91.0) Gecko/20100101 Firefox/91.0","version":"20.0.11.1"}
{"reqId":"awg6W5Ok1aoMven89B7x","level":1,"time":"2021-08-20T14:21:55+00:00","remoteAddr":"","user":"--","app":"updater","method":"","url":"/occ","message":"\\OC\\Updater::setDebugLogLevel: Set log level to debug","userAgent":"--","version":"20.0.11.1"}
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'htaccess.RewriteBase' => '/',
'memcache.local' => '\\OC\\Memcache\\APCu',
'apps_paths' =>
array (
0 =>
array (
'path' => '/var/www/html/apps',
'url' => '/apps',
'writable' => false,
),
1 =>
array (
'path' => '/var/www/html/custom_apps',
'url' => '/custom_apps',
'writable' => true,
),
),
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'nextcloud-redis-master',
'password' => '*******************',
'port' => 6379,
),
'passwordsalt' => '*************',
'secret' => '**************',
'trusted_domains' =>
array (
0 => 'localhost',
1 => '********',
),
'datadirectory' => '/var/www/html/data',
'dbtype' => 'pgsql',
'version' => '20.0.11.1',
'overwrite.cli.url' => 'http://localhost',
'dbname' => 'nextcloud',
'dbhost' => 'nextcloud-postgresql',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'nextcloud',
'dbpassword' => '**************',
'installed' => true,
'instanceid' => '***********',
'loglevel' => 1,
'maintenance' => false,
'twofactor_enforced' => 'true',
'twofactor_enforced_groups' =>
array (
),
'twofactor_enforced_excluded_groups' =>
array (
),
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'overwriteprotocol' => 'https',
'overwritewebroot' => '/',
'trusted_proxies' =>
array (
0 => '10.106.0.0/20',
),
'theme' => '',
);
The output of your Apache/nginx/system log in /var/log/____
: log files are empty