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Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 20.0.5): 20.0.7
Operating system and version (eg, Ubuntu 20.04): CentOS 8 stream full updated
Apache or nginx version (eg, Apache 2.4.25): apache 2.4.37
PHP version (eg, 7.4): 7.4.15
The issue you are facing:
installing nextcloud following instruction on nextcloud web site
https://docs.nextcloud.com/server/20/admin_manual/installation/example_centos.html
i can successfull get web page for setup data folder and database, but after cannot login anymore.
Is this the first time you’ve seen this error? (Y/N): N
Steps to replicate it:
- install centos 8 stream with development group
- install nextcloud as per guide on Example installation on CentOS 8 — Nextcloud latest Administration Manual latest documentation
The output of your Nextcloud log in Admin > Logging:
{"reqId":"YCOm44b7qjnL610VLEu@8gAAAIE","level":2,"time":"2021-02-10T09:26:59+00:00","remoteAddr":"10.1.20.38","user":"--","app":"no app in context","method":"POST","url":"/index.php/index.php","message":"Could not detect any host in http:///data/htaccesstest.txt","userAgent":"Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0","version":""}
{"reqId":"YCOm44b7qjnL610VLEu@8gAAAIE","level":2,"time":"2021-02-10T09:26:59+00:00","remoteAddr":"10.1.20.38","user":"--","app":"no app in context","method":"POST","url":"/index.php/index.php","message":"Could not detect any host in https:///data/htaccesstest.txt","userAgent":"Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0","version":""}
{"reqId":"YCOndl2GDpxbNmkKn-sbOwAAAAg","level":3,"time":"2021-02-10T09:29:26+00:00","remoteAddr":"10.1.20.38","user":"--","app":"index","method":"GET","url":"/index.php/apps/accessibility/css/user-a82fd95db10ff25dfad39f07372ebe37","message":{"Exception":"OCP\\Files\\NotPermittedException","Message":"Could not create folder","Code":0,"Trace":[{"file":"/var/www/html/nextcloud/lib/private/Files/AppData/AppData.php","line":157,"function":"newFolder","class":"OC\\Files\\Node\\Folder","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Template/IconsCacher.php","line":90,"function":"newFolder","class":"OC\\Files\\AppData\\AppData","type":"->"},{"function":"__construct","class":"OC\\Template\\IconsCacher","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":101,"function":"newInstanceArgs","class":"ReflectionClass","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":109,"function":"buildClass","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":126,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/ServerContainer.php","line":156,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":430,"function":"query","class":"OC\\ServerContainer","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":87,"function":"query","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"function":"OC\\AppFramework\\Utility\\{closure}","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":101,"function":"array_map"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":109,"function":"buildClass","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php","line":126,"function":"resolve","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":455,"function":"query","class":"OC\\AppFramework\\Utility\\SimpleContainer","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/DependencyInjection/DIContainer.php","line":427,"function":"queryNoFallback","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/AppFramework/App.php","line":139,"function":"query","class":"OC\\AppFramework\\DependencyInjection\\DIContainer","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Route/Router.php","line":309,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/html/nextcloud/lib/base.php","line":1008,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/html/nextcloud/index.php","line":37,"function":"handleRequest","class":"OC","type":"::"}],"File":"/var/www/html/nextcloud/lib/private/Files/Node/Folder.php","Line":167,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0","version":"20.0.7.1"}
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'xxxxxxxxx',
'passwordsalt' => 'xxxxxxxxxx',
'secret' => 'Xxxxxxxxxxx',
'trusted_domains' =>
array (
0 => 'nextcloud.yyyyyyyy.net',
),
'datadirectory' => '/var/www/html/nextcloud/data',
'dbtype' => 'sqlite3',
'version' => '20.0.7.1',
'overwrite.cli.url' => 'http://nextcloud.yyyyyyyy.net',
'installed' => true,
'maintenance' => false,
);
The output of your Apache/nginx/system log in /var/log/
:
10.1.20.38 - - [10/Feb/2021:10:29:26 +0100] "GET /core/img/background.png?v=0 HTTP/1.1" 200 9621 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:26 +0100] "GET /index.php/svg/core/logo/logo?color=fff&v=1 HTTP/1.1" 200 321 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /core/img/loading-dark.gif HTTP/1.1" 200 4683 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /core/img/actions/toggle.svg HTTP/1.1" 200 308 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /core/img/actions/confirm-white.svg?v=2 HTTP/1.1" 200 405 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /cron.php HTTP/1.1" 200 20 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /index.php/apps/theming/favicon?v=0 HTTP/1.1" 200 90022 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /index.php/apps/theming/icon?v=0 HTTP/1.1" 200 25145 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /index.php/login?redirect_url=/index.php/core/apps/recommended HTTP/1.1" 200 4837 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /apps/files_rightclick/css/app.css?v=46c85d58-0 HTTP/1.1" 200 412 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /core/js/dist/files_fileinfo.js?v=57491e95-0 HTTP/1.1" 200 31003 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /core/js/backgroundjobs.js?v=57491e95-0 HTTP/1.1" 200 943 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /apps/files_sharing/js/dist/main.js?v=57491e95-0 HTTP/1.1" 200 1178 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /core/js/dist/files_client.js?v=57491e95-0 HTTP/1.1" 200 126285 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /apps/files_pdfviewer/js/files_pdfviewer-public.js?v=57491e95-0 HTTP/1.1" 200 20798 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /index.php/js/core/merged-template-prepend.js?v=57491e95-0 HTTP/1.1" 200 2982 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /index.php/apps/theming/styles?v=0 HTTP/1.1" 200 1275 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /apps/files_videoplayer/js/main.js?v=57491e95-0 HTTP/1.1" 200 6925 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /apps/files_rightclick/js/script.js?v=57491e95-0 HTTP/1.1" 200 14871 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /apps/files_rightclick/js/files.js?v=57491e95-0 HTTP/1.1" 200 4760 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /core/css/guest.css?v=57491e95-0 HTTP/1.1" 200 20937 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /apps/theming/js/theming.js?v=57491e95-0 HTTP/1.1" 200 60 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /core/js/dist/main.js?v=57491e95-0 HTTP/1.1" 200 1443329 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /core/js/dist/login.js?v=57491e95-0 HTTP/1.1" 200 845528 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /index.php/apps/accessibility/css/user-a82fd95db10ff25dfad39f07372ebe37 HTTP/1.1" 200 2677 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /core/img/background.png?v=0 HTTP/1.1" 200 9621 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:27 +0100] "GET /index.php/svg/core/logo/logo?color=fff&v=1 HTTP/1.1" 200 321 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:28 +0100] "GET /core/img/loading-dark.gif HTTP/1.1" 200 4683 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:28 +0100] "GET /core/img/actions/toggle.svg HTTP/1.1" 200 308 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:28 +0100] "GET /core/img/actions/confirm-white.svg?v=2 HTTP/1.1" 200 405 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:28 +0100] "GET /index.php/apps/theming/icon?v=0 HTTP/1.1" 200 25145 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:28 +0100] "GET /index.php/apps/theming/favicon?v=0 HTTP/1.1" 200 90022 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:28 +0100] "GET /cron.php HTTP/1.1" 200 20 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:33 +0100] "POST /index.php/login HTTP/1.1" 303 - "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:33 +0100] "GET /index.php/core/apps/recommended HTTP/1.1" 303 - "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:33 +0100] "GET /index.php/login?redirect_url=/index.php/core/apps/recommended HTTP/1.1" 200 4839 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:29:34 +0100] "GET /cron.php HTTP/1.1" 200 20 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:32:24 +0100] "POST /index.php/login HTTP/1.1" 303 - "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:32:24 +0100] "GET /index.php/core/apps/recommended HTTP/1.1" 303 - "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:32:24 +0100] "GET /index.php/login?redirect_url=/index.php/core/apps/recommended HTTP/1.1" 200 4835 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:32:25 +0100] "GET /index.php/apps/theming/icon?v=0 HTTP/1.1" 200 25145 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:32:25 +0100] "GET /cron.php HTTP/1.1" 200 20 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:32:27 +0100] "POST /index.php/login HTTP/1.1" 303 - "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:32:27 +0100] "GET /index.php/core/apps/recommended HTTP/1.1" 303 - "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:32:27 +0100] "GET /index.php/login?redirect_url=/index.php/core/apps/recommended HTTP/1.1" 200 4834 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:32:27 +0100] "GET /cron.php HTTP/1.1" 200 20 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"
10.1.20.38 - - [10/Feb/2021:10:44:28 +0100] "GET /index.php/csrftoken HTTP/1.1" 200 121 "-" "Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0"