Nextcloud version: 20.0.4
Operating system and version : Centos 8
Apache or nginx version: Apache/2.4.37 (centos)
PHP version: PHP 7.4.14
The issue you are facing:
I have a number of SMB shares setup using lib_smbclient. When I access them from my admin account which has access to all folders, it works fine. If I try a user account which has restricted access on a folder or file within that share then I get an error like below.
Is this the first time you’ve seen this error?: Yes but new install of version 20
Steps to replicate it:
- Access SMB share with an account which has NTFS ACL restricted access to a folder or file in the SMB share.
The user is given an error “This directory is unavailable, please check the logs or contact the administrator” - Users with full access do not experience the same issue or error.
The output of your Nextcloud log in Admin > Logging:
{"reqId":"X-hvUWKnZe3OrcozyZU7oAAAAM4","level":4,"time":"2021-01-08T14:42:27+00:00","remoteAddr":"172.16.4.162","user":"A30F7848-394C-4FCE-B11F-5CA5B40B2AC7","app":"webdav","method":"PROPFIND","url":"/remote.php/dav/files/A30F7848-394C-4FCE-B11F-5CA5B40B2AC7/Client%20Transfers","message":{"Exception":"Icewind\\SMB\\Exception\\ForbiddenException","Message":"Invalid request for /PSondhi (ForbiddenException)","Code":13,"Trace":[{"file":"/var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Native/NativeState.php","line":66,"function":"fromMap","class":"Icewind\\SMB\\Exception\\Exception","type":"::"},{"file":"/var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Native/NativeState.php","line":78,"function":"handleError","class":"Icewind\\SMB\\Native\\NativeState","type":"->"},{"file":"/var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Native/NativeState.php","line":109,"function":"testResult","class":"Icewind\\SMB\\Native\\NativeState","type":"->"},{"file":"/var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Native/NativeShare.php","line":92,"function":"opendir","class":"Icewind\\SMB\\Native\\NativeState","type":"->"},{"file":"/var/www/html/nextcloud/apps/files_external/lib/Lib/Storage/SMB.php","line":238,"function":"dir","class":"Icewind\\SMB\\Native\\NativeShare","type":"->"},{"file":"/var/www/html/nextcloud/apps/files_external/lib/Lib/Storage/SMB.php","line":610,"function":"getFolderContents","class":"OCA\\Files_External\\Lib\\Storage\\SMB","type":"->"},{"function":"getDirectoryContent","class":"OCA\\Files_External\\Lib\\Storage\\SMB","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/Cache/Scanner.php","line":408,"function":"iterator_to_array"},{"file":"/var/www/html/nextcloud/lib/private/Files/Cache/Scanner.php","line":388,"function":"handleChildren","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/Cache/Scanner.php","line":340,"function":"scanChildren","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/View.php","line":1345,"function":"scan","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/var/www/html/nextcloud/lib/private/Files/View.php","line":1389,"function":"getCacheEntry","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/html/nextcloud/apps/dav/lib/Connector/Sabre/Directory.php","line":330,"function":"getFileInfo","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":805,"function":"getQuotaInfo","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/PropFind.php","line":96,"function":"Sabre\\DAV\\{closure}","class":"Sabre\\DAV\\CorePlugin","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":809,"function":"handle","class":"Sabre\\DAV\\PropFind","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"propFind","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":1063,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":989,"function":"getPropertiesByNode","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":1678,"function":"getPropertiesIteratorForPath","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":1661,"function":"writeMultiStatus","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":363,"function":"generateMultiStatus","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPropFind","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":474,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":251,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":319,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/nextcloud/apps/dav/lib/Server.php","line":332,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/html/nextcloud/remote.php","line":167,"args":["/var/www/html/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/html/nextcloud/apps/files_external/3rdparty/icewind/smb/src/Exception/Exception.php","Line":30,"CustomMessage":"--"},"userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 Safari/537.36","version":"20.0.4.0","id":"5ff8724a13de6"}
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
$CONFIG = array (
'instanceid' =>
'passwordsalt' =>
'secret' =>
'trusted_domains' =>
array (
0 => ,
),
'datadirectory' => '/var/www/html/nextcloud/data',
'dbtype' => 'mysql',
'version' => '20.0.4.0',
'overwrite.cli.url' =>
'dbname' => 'nextcloud',
'dbhost' => 'localhost:5432',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'oc_admin',
'dbpassword' =>
'installed' => true,
'mail_smtpmode' => 'smtp',
'mail_smtphost' =>
'mail_sendmailmode' => 'smtp',
'mail_from_address' => 'share',
'mail_domain' =>
'ldapIgnoreNamingRules' => false,
'ldapProviderFactory' => 'OCA\\User_LDAP\\LDAPProviderFactory',
'app_install_overwrite' =>
array (
0 => 'occweb',
),
'memcache.local' => '\\OC\\Memcache\\APCu',
The output of your Apache/nginx/system log in /var/log/____:
I dont see anything in the apache log that looks relevant.