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Nextcloud version: 19.0.0
Operating system and version: Ubuntu 18.04.4 LTS
Apache or nginx version: apache2
PHP version (eg, 7.1): php 7.4.7
The issue you are facing:
Self made Docker Image with dozens of Instances running good. Except one, where a excel file was damaged and reduced to 0kB.
When sync with a Win NC Client Version 2.6.5, it stopps after reaching the 0kB file completly and does not sync at all.
Storage is a own S3.
Is this the first time you’ve seen this error? (Y/N): Yes
Steps to replicate it:
- Dont Know. Can’t on my own
The output of your Nextcloud log in Admin > Logging:
Not available anymore - to outdated -> more from var/log
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable
<?php
$CONFIG = array (
'passwordsalt' => 'xxx+xxxx',
'secret' => 'xxxx/xxxx',
'trusted_domains' =>
array (
0 => 'localhost',
1 => 'xx-xxx-xx-xx.',
2 => 'Custom Domain',
),
'datadirectory' => '/data',
'overwrite.cli.url' => 'http://localhost',
'dbtype' => 'mysql',
'version' => '19.0.0.12',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'oc_xx',
'dbpassword' => 'xxxx',
'installed' => true,
'instanceid' => 'xxxx',
'memcache.local' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '/var/run/redis/redis.sock',
'port' => 0,
'dbindex' => 0,
),
'objectstore' =>
array (
'class' => 'OC\\Files\\ObjectStore\\S3',
'arguments' =>
array (
'bucket' => 'xxxx',
'autocreate' => true,
'key' => 'xxxx',
'secret' => 'xxxx',
'hostname' => 'xxxx',
'use_ssl' => true,
'use_path_style' => true,
),
),
'logfile' => '/var/log/nextcloud.log',
'loglevel' => '2',
'enable_previews' => true,
'preview_max_x' => 2560,
'preview_max_y' => 2560,
'preview_max_scale_factor' => 4,
'mail_from_address' => 'noreply',
'mail_smtpmode' => 'smtp',
'mail_domain' => 'xxx',
'mail_smtphost' => 'xxx',
'mail_smtpport' => '25',
'upgrade.disable-web' => true,
'tempdirectory' => '/tmp/upload-tmp',
'maintenance' => false,
'updater.release.channel' => 'stable',
'ldapIgnoreNamingRules' => false,
'ldapProviderFactory' => 'OCA\\User_LDAP\\LDAPProviderFactory',
'mysql.utf8mb4' => true,
'default_language' => '',
);
The output of your Apache/nginx/system log in /var/log/____:
{"reqId":"jM4bl5o01d09N01jgejZ","level":3,"time":"2020-07-27T12:29:42+00:00","remoteAddr":"xx","user":"xxx","app":"PHP","method":"GET","url":"/remote.php/webdav/PATH_TO_FILEEf%202019_10/FILE.xls?downloadStartSecret=xxx","message":"fopen(https://xxx): failed to open stream: HTTP request failed! HTTP/1.1 416 Requested Range Not Satisfiable\r\n at /var/www/nextcloud/lib/private/Files/ObjectStore/S3ObjectTrait.php#75","userAgent":" "version":"19.0.0.12"}
{"reqId":"jM4bl5o01d09N01jgejZ","level":3,"time":"2020-07-27T12:29:42+00:00","remoteAddr":"xxx","user":"xxx","app":"PHP","method":"GET","url":"FILE/FILE.xls?downloadStartSecret=xxx","message":"fopen(httpseek://): failed to open stream: "OC\\Files\\Stream\\SeekableHttpStream::stream_open" call failed at /var/www/nextcloud/lib/private/Files/Stream/SeekableHttpStream.php#67","userAgent":" version":"19.0.0.12"}
{"reqId":"jM4bl5o01d09N01jgejZ","level":4,"time":"2020-07-27T12:29:42+00:00","remoteAddr":"xxx","user":"xxx","app":"webdav","method":"GET","url":"FILE/FILE.xls?downloadStartSecret=xxxev","message":{"Exception":"Sabre\\DAV\\Exception\\ServiceUnavailable","Message":"Could not open file","Code":0,"Trace":[{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":90,"function":"get","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->","args":[]},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpGet","class":"Sabre\\DAV\\CorePlugin","type":"->","args":[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":474,"function":"emit","class":"Sabre\\DAV\\Server","type":"->","args":["method:GET",[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]]},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":251,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->","args":[{"__class__":"Sabre\\HTTP\\Request"},{"__class__":"Sabre\\HTTP\\Response"}]},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":319,"function":"start","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/var/www/nextcloud/apps/dav/appinfo/v1/webdav.php","line":82,"function":"exec","class":"Sabre\\DAV\\Server","type":"->","args":[]},{"file":"/var/www/nextcloud/remote.php","line":167,"args":["/var/www/nextcloud/apps/dav/appinfo/v1/webdav.php"],"function":"require_once"}],"File":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php","Line":428,"CustomMessage":"--"},"userAgent":xx","version":"19.0.0.12"}
{"reqId":"jM4bl5o01d09N01jgejZ","level":3,"time":"2020-07-27T12:29:42+00:00","remoteAddr":"xx","user":"xxx","app":"PHP","method":"GET",PATH_TO_FILE/A_FILE.xls?downloadStartSecret=xxxx","message":"Undefined index: debugMode at /var/www/nextcloud/core/templates/exception.php#17","userAgent":"xxx","version":"19.0.0.12"}
{"reqId":"jM4bl5o01d09N01jgejZ","level":3,"time":"2020-07-27T12:29:42+00:00","remoteAddr":"xxx","user":"xxx","app":"PHP","method":"GET","url":"/rP_T_FA_Fxls?downloadStartSecret=xxx","message":"Undefined index: debugMode at /var/www/nextcloud/core/templates/exception.php#26","userAgent":"xxx","version":"19.0.0.12"}
Is this a Server problem or a client problem?
After 1,5 weeks of trying to debug, im starting to loose my sanity. So if anybody can help, i am very grateful
).