# Nexcloud Collobora Code SSL issue. Failed to verify the certificate

**URL:** <https://help.nextcloud.com/t/nexcloud-collobora-code-ssl-issue-failed-to-verify-the-certificate/123967>\
**Category:** 📄 Office\
**Tags:** collabora-online\
**Created:** [September 20, 2021, 10:55am UTC](https://help.nextcloud.com/t/nexcloud-collobora-code-ssl-issue-failed-to-verify-the-certificate/123967 "2021-09-20T10:55:49Z")\
**Posts on this page:** 1\
**Showing post:** 2

<div class="post-metadata">

**Author:** ![devnull](https://help.nextcloud.com/user_avatar/help.nextcloud.com/devnull/32/27793_2.png) [@devnull](https://help.nextcloud.com/u/devnull)\
**Post date:** [September 20, 2021, 11:15am UTC](https://help.nextcloud.com/t/nexcloud-collobora-code-ssl-issue-failed-to-verify-the-certificate/123967/2 "2021-09-20T11:15:38Z")

</div>

Perhaps you find the error with searching

```auto
Failed to load: file://, error: Unsupported URL <file://>: "type detection failed"| kit/Kit.cpp:1316

```

or short version

`Kid.cpp:1316`

[Collabora stopped working on two of my instances, failed to load document - #7 by harley-peter](https://help.nextcloud.com/t/collabora-stopped-working-on-two-of-my-instances-failed-to-load-document/120821/7)

[Collabora 6.4.10.x does not work with Nextcloud when NC is behind HAProxy 2.x · Issue #3199 · CollaboraOnline/online · GitHub](https://github.com/CollaboraOnline/online/issues/3199)

Please post more details of your architecture.

> [@W202mg](#):
>
> and the permit is set with chown -R lool:www-data

??? Wyh not www-data:www-data?

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_[View the full topic](https://help.nextcloud.com/t/nexcloud-collobora-code-ssl-issue-failed-to-verify-the-certificate/123967)._