DBZ
March 27, 2026, 10:36am
1
Nextcloud Desktop 33.0.0 upgraded yesterday March 26th, 2026 on Windows 10 Home (with extended support, updated)
Fans constantly spinning with noise, Task Manager showing constantly about 10% CPU used by Nextcloud Desktop, though GUI says everything is in sync.
Using “Stop synchronisation” option does gray out the icon BUT does NOT stop the CPU consumption!
Same desktop version upgraded on Windows 11 Home box does NOT have the same behaviour though targeting the very same Nextcloud server.
Is there any log somewhere to find clues about this?
DBZ
March 27, 2026, 5:06pm
2
I may have found something about the issue.
When Nextcloud Desktop is using about 10%, there is also “AntiMalware Service Executable” with subprocess "Service Antivirus Microsoft Defender“ also using about the same 10% CPU.
When Defender eventually stops, Nextcloud gets quiet, for some time… before the both do it again!
DBZ
March 28, 2026, 4:25pm
4
Yes, though we are not using the same OS. But you self-answered your own post and have given a clue.
Using my TaskBar “Open Nextcloud Desktop ” popup menu I have the display of a strange message claiming it is impossible to fetch a file server-side . I guess Desktop is trying to fulfill this download in loops and forever?
I have NOT this message on the Win11 box, so I have to search how to clean the Win10 box of this pending request to the server.
More here if I find out something.
tflidd
March 30, 2026, 8:34am
5
The bug reports however were for Win 10/11. So if you can find the app and it fixes the problem, you know it is the same problem. And you have to wait for release 33.0.1 (desktop client).
On Linux Mint Cinnamon it also uses 10% CPU and has also a big memoryleak!
also on Arch Linux new as of today:
→ high usage of CPU, MEM, Network, even if all syncs paused!
→ only disconnecting from network stops process
uname -a
Linux leno 6.18.20-1-lts #1 SMP PREEMPT_DYNAMIC Wed, 25 Mar 2026 12:17:34 +0000 x86_64 GNU/Linux
sudo pacman -S --info nextcloud-client
Repository : extra
Name : nextcloud-client
Version : 2:33.0.0-1
found this presumably related issue:
opened 09:39PM - 27 Mar 26 UTC
closed 07:06AM - 30 Mar 26 UTC
0. Needs triage
bug
os: Linux
### ⚠️ Before submitting, please verify the following: ⚠️
- [x] This is a **bug… **, not a question or a configuration issue.
- [ ] This issue is **not** already reported on Github (I've searched it).
- [x] Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions.
- [x] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)
### Bug description
Actual behavior
The client enters an infinite loop, requesting cookbook/img/app.svg dozens of times per second. This causes:
- Memory Usage: ~2.0 GB (RAM usage continues to climb over time).
- CPU Usage: ~25% - 30% (constant load on a single core).
- Log Flooding: The client log is rapidly filled with hundreds of duplicate requests.
Client configuration
- Client version: Nextcloud-4.0.8-x86_64 (AppImage)
- Operating system: Linux (Running under Wayland/KDE Plasma)
- OS language: Norwegian (nb)
- Installation path of client: /home/gengartv/Applications/Nextcloud-4.0.8-x86_64...AppImage
Note to developers: This loop appears to be related to the webflowcredentials.cpp or accessmanager.cpp logic when handling specific SVG assets from custom apps.
### Steps to reproduce
1. Have the Cookbook app installed and enabled on the Nextcloud server.
2. Run the Nextcloud Desktop Client (AppImage version 4.0.8).
3. Monitor system resources and client logs.
### Expected behavior
Expected behavior
The Nextcloud client should fetch application icons (like the Cookbook app icon) once or periodically, not in a tight, rapid-fire loop.
### Which files are affected by this bug
Nextcloud client log file
### Operating system
Linux
### Which version of the operating system you are running.
KDE Neon
### Package
Official Linux AppImage
### Nextcloud Server version
v2.3.9
### Nextcloud Desktop Client version
4.0.8-x86_64
### Is this bug present after an update or on a fresh install?
Updated from a minor version (ex. 3.16.1 to 3.16.2)
### Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
### Are you using an external user-backend?
- [x] Default internal user-backend
- [ ] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other
### Nextcloud Server logs
```shell
Logs
The following log snippet shows the rapid repetition of requests for the Cookbook SVG icon:
1 2026-03-27 22:19:59:552 [ info nextcloud.sync.accessmanager ]: 2 "" "https://[REDACTED_SERVER]/custom_apps/cookbook/img/app.svg" has X-Request-ID "5607303b-a4a2-4fa8-8cc5-c5164625b312"
2 2026-03-27 22:19:59:566 [ info nextcloud.sync.credentials.webflow ]: request finished QUrl("https://[REDACTED_SERVER]/custom_apps/cookbook/img/app.svg") with request id
"5607303b-a4a2-4fa8-8cc5-c5164625b312"
3 2026-03-27 22:19:59:566 [ info nextcloud.sync.credentials.webflow ]: request finished QUrl("https://[REDACTED_SERVER]/custom_apps/cookbook/img/app.svg") with request id
"836909b5-e48d-4fd3-b3cd-5eb503162d85"
4 2026-03-27 22:19:59:568 [ info nextcloud.sync.accessmanager ]: 2 "" "https://[REDACTED_SERVER]/custom_apps/cookbook/img/app.svg" has X-Request-ID "02ba8b65-4880-44a1-a15d-d75ab5a22405"
5 ... [Repeated hundreds of times per minute] ...
---
```
### Additional info
Please note that this is my first time reporting a bug. I used gemini-CLI to diagnose why nextcloud is running away with my RAM
<img width="1635" height="1132" alt="Image" src="https://github.com/user-attachments/assets/bcafe903-9eca-4678-a688-6ecb4877b70b" />
After killing nextcloud:
<img width="1635" height="1132" alt="Image" src="https://github.com/user-attachments/assets/26a5818d-ce39-4fa8-8cd4-c917f9891119" />
→ disabling the cookbook app on the nextcloud server appears to solve the issue of high memory and CPU
DBZ
April 3, 2026, 4:45pm
9
Today Friday April 3rd, 2026, my NextCloud Desktop updated to version 33.0.2, and my problem disappeared.
Something has been changed in this version that fixed my issue.
Thanks to maintainers.
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