I’ve been using NCP for 3 years like a breeze (automatic update), but nothing is working anymore. It happened in two steps:
first: I wasn’t able to reach my nextcloud through my home wifi anymore (–> invalid certificate). But it would work when connected to the internet with my phone or from a computer outside my house.
Second step: I didn’t know how to fix this home wifi problem so I upgraded the system (raspbian) with a command line directly from my RPi. Nothing is working anymore now. SSH is down as well. It is very likely due the fact that the server can’t access the internet.
I am no geek at all and I have no idea how to proceed. Could someone help please ?
Thank you !
[details=“Support intro”]
Nextcloud version (eg, 20.0.5): replace me
Raspbian Gnu/Linux 10 Nextcloudpi tty
Apache/2.4.38 Raspbian
PHP version : ???
The output of your Nextcloud log in Admin > Logging:
Nextcloudpi V1.35.0
No connectivity to https://github.com ?
grep: /var/run/.ncp-latest-version: no suche file or directory
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
PASTE HERE
The output of your Apache/nginx/system log in /var/log/____:
I think without linux knowledge you can not solve the problem. If you have no ssh access you must mount the sd card with the operaton system on another system. Search the web. But normally a linux and not windows client is used.
I have no Pi and this is from 2014. Perhaps it changed. It is only a way to search the hopefully right direction.
Thank you for your answer.
I can access my RPi through a keybord and a screen though… what I meant was that the internet seems to be down and I don’t know how solve this problem.
It seems like eth0 does only get an IPv6 address. Is that intentional? If not… Did you try to set a static IP? Maybe something is wrong in your network configuration or an IP conflict with another device in your network occured…
Thanks !
The OS is Raspbian Gnu/Linux 10, the network problem occured right after the upgrade.
No I didn’t do anything (at least intentionnaly …) and it used to work as is. What should I do to check if anything’s wrong with the configuration ?
Ah ok… Then I would first try to restore the connection with the raspi-config tool, as it is suggested in the article. If that doesn’t work, you could try to fix it manually, using the the detailed explanations below… Good luck.
I think it is going to be too difficult for me …
Do you think i can try to reinstall everything from scratch. My concern is the time it will take me, but more importantly I do not want to loose my database with the content of my “cloud” stored on an external disk. I’am not sure I will be able to recpver my data (moreover it is encrypted…)
Thanks for your help !
I tried this, and don’t know what to do with it:
Great !!! this second link was more helpful, it did work, the wifi is now up and running !!!
Thanks a lot for this first step !
Now I checked ssh it works as well !
but Php 7.3 does not seem to work. Could you help please ?
Ok, thanks. I did run autoremove as well.
What do you think i should do ? This is what I get:
apt-show-versions |grep -v buster
btrfs-tools:armhf 4.7.3-1 installed: No available version in archive
debian-archive-keyring:all 2017.7 installed: No available version in archive
gcc-4.6-base:armhf 4.6.4-5+rpi1 installed: No available version in archive
gcc-4.7-base:armhf 4.7.3-11+rpi1 installed: No available version in archive
gcc-4.8-base:armhf 4.8.5-4 installed: No available version in archive
libargon2-1:armhf 0~20190702-0.1+0~20190710.3+debian9~1.gbp2fb167 newer than version in archive
libboost-iostreams1.60.0:armhf 1.60.0+dfsg-6+b2 installed: No available version in archive
libcryptsetup4:armhf 2:1.7.3-4 installed: No available version in archive
libdns-export162:armhf 1:9.10.3.dfsg.P4-12.3+deb9u8 installed: No available version in archive
libgdbm3:armhf 1.8.3-14 installed: No available version in archive
libicu65:armhf 65.1-1+0~20200223.8+debian9~1.gbp519cf3 installed: No available version in archive
libidn2-0:armhf 2.2.0-2+0~20200302.4+debian9~1.gbpf85c2e newer than version in archive
libisc-export160:armhf 1:9.10.3.dfsg.P4-12.3+deb9u8 installed: No available version in archive
libmagickcore-6.q16-3:armhf 8:6.9.7.4+dfsg-11+deb9u11 installed: No available version in archive
libmagickwand-6.q16-3:armhf 8:6.9.7.4+dfsg-11+deb9u11 installed: No available version in archive
libmpdec2:armhf 2.4.2-2+0~20210301.2+debian9~1.gbp6b87f9 newer than version in archive
libpcre3:armhf 2:8.44-2+0~20210301.9+debian9~1.gbpa278ad newer than version in archive
libprocps6:armhf 2:3.3.12-3+deb9u1 installed: No available version in archive
libssl-dev:armhf 1.1.1j-1+0~20210301.25+debian9~1.gbp2578a0 newer than version in archive
libssl1.0.2:armhf 1.0.2u-1~deb9u4 newer than version in archive
libssl1.1:armhf 1.1.1j-1+0~20210301.25+debian9~1.gbp2578a0 newer than version in archive
libunistring0:armhf 0.9.6+really0.9.3-0.1 installed: No available version in archive
libxml2:armhf 2.9.9+dfsg-1+0~20200226.5+debian9~1.gbp3b6674 newer than version in archive
mountall:armhf 2.54 installed: No available version in archive
openssl:armhf 1.1.1j-1+0~20210301.25+debian9~1.gbp2578a0 newer than version in archive
perl-modules-5.24:all 5.24.1-3+deb9u7 installed: No available version in archive
php-bcmath:all 2:8.0+81+0~20210223.34+debian9~1.gbpf52eb0 newer than version in archive
php-common:all 2:81+0~20210223.34+debian9~1.gbpf52eb0 newer than version in archive
php-igbinary:armhf 3.2.1+2.0.8-6+0~20210223.25+debian9~1.gbp4f4993 newer than version in archive
php-imagick:armhf 3.4.4+php8.0+3.4.4-7+0~20210305.28+debian9~1.gbpdcb27b newer than version in archive
php-redis:armhf 5.3.2+4.3.0-7+0~20210228.34+debian9~1.gbp893bd4 newer than version in archive
php-smbclient:armhf 1.0.6-1+0~20210301.18+debian9~1.gbpbf56d3 newer than version in archive
php5.6-common:armhf 5.6.40-47+0~20210227.51+debian9~1.gbpd522a2 installed: No available version in archive
php5.6-igbinary:armhf 3.2.1+2.0.8-6+0~20210223.25+debian9~1.gbp4f4993 installed: No available version in archive
php7.0-common:armhf 7.0.33-47+0~20210228.54+debian9~1.gbp7f60a9 installed: No available version in archive
php7.0-igbinary:armhf 3.2.1+2.0.8-6+0~20210223.25+debian9~1.gbp4f4993 installed: No available version in archive
php7.1-common:armhf 7.1.33-34+0~20210228.54+debian9~1.gbpb1fb69 newer than version in archive
php7.1-igbinary:armhf 3.2.1+2.0.8-6+0~20210223.25+debian9~1.gbp4f4993 installed: No available version in archive
php7.2-common:armhf 7.2.34-18+0~20210223.60+debian9~1.gbpb21322 newer than version in archive
php7.2-gmp:armhf 7.2.34-18+0~20210223.60+debian9~1.gbpb21322 newer than version in archive
php7.2-igbinary:armhf 3.2.1+2.0.8-6+0~20210223.25+debian9~1.gbp4f4993 installed: No available version in archive
php7.3-common:armhf 7.3.27-9+0~20210227.82+debian9~1.gbpa4a3d6 newer than version in archive
php7.3-igbinary:armhf 3.2.1+2.0.8-6+0~20210223.25+debian9~1.gbp4f4993 installed: No available version in archive
php7.4-common:armhf 7.4.16-1+0~20210305.42+debian9~1.gbpbbe65e installed: No available version in archive
php7.4-igbinary:armhf 3.2.1+2.0.8-6+0~20210223.25+debian9~1.gbp4f4993 installed: No available version in archive
php8.0-bcmath:armhf 8.0.3-1+0~20210305.17+debian9~1.gbp899a74 installed: No available version in archive
php8.0-common:armhf 8.0.3-1+0~20210305.17+debian9~1.gbp899a74 installed: No available version in archive
php8.0-igbinary:armhf 3.2.1+2.0.8-6+0~20210223.25+debian9~1.gbp4f4993 installed: No available version in archive
php8.0-imagick:armhf 3.4.4+php8.0+3.4.4-7+0~20210305.28+debian9~1.gbpdcb27b installed: No available version in archive
php8.0-redis:armhf 5.3.2+4.3.0-7+0~20210228.34+debian9~1.gbp893bd4 installed: No available version in archive
php8.0-smbclient:armhf 1.0.6-1+0~20210301.18+debian9~1.gbpbf56d3 installed: No available version in archive
…) and it used to work as is. What should I do to check if anything’s wrong with the configuration ?