Support intro
Sorry to hear you’re facing problems 
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can 
Nextcloud version (eg, 20.0.5): V29
Operating system and version (eg, Ubuntu 20.04): CentOS 8 Stream
Apache or nginx version (eg, Apache 2.4.25): 2.4.37
PHP version (eg, 7.4): 8.3.7
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N):Y
Steps to replicate it:
The output of your Nextcloud log in Admin > Logging:
PASTE HERE
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'ocoeqolx2q41',
'passwordsalt' => '************************',
'secret' => '********************************',
'trusted_domains' =>
array (
0 => '192.168.7.107','cloud.***.***',
),
'datadirectory' => '/var/www/html/data',
'dbtype' => 'mysql',
'version' => '29.0.0.19',
'overwrite.cli.url' => 'http://192.168.7.107',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'oc_Admin',
'dbpassword' => '**************************',
'installed' => true,
);
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
PASTE HERE
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Parser.php","Line":157,"message":"Malformed state response from server","exception":{},"CustomMessage":"Malformed state response from server"}}
{"reqId":"Zk469PxIWYWgz4F0feTrYgAAAA4","level":3,"time":"2024-05-22T18:35:32+00:00","remoteAddr":"142.169.16.238","user":"charles.roy","app":"PHP","method":"PROPFIND","url":"/remote.php/dav/files/charles.roy/Charles%20Roy","message":"Undefined array key \"attributes\" at /var/www/html/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Parser.php#155","userAgent":"Mozilla/5.0 (iOS) Nextcloud-iOS/5.2.7","version":"29.0.0.19","data":{"app":"PHP"}}
{"reqId":"Zk469PxIWYWgz4F0feTrYgAAAA4","level":3,"time":"2024-05-22T18:35:32+00:00","remoteAddr":"142.169.16.238","user":"charles.roy","app":"webdav","method":"PROPFIND","url":"/remote.php/dav/files/charles.roy/Charles%20Roy","message":"Malformed state response from server","userAgent":"Mozilla/5.0 (iOS) Nextcloud-iOS/5.2.7","version":"29.0.0.19","exception":{"Exception":"Icewind\\SMB\\Exception\\Exception","Message":"Malformed state response from server","Code":0,"Trace":[{"file":"/var/www/html/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Share.php","line":217,"function":"parseStat","class":"Icewind\\SMB\\Wrapped\\Parser","type":"->"},{"file":"/var/www/html/apps/files_external/lib/Lib/Storage/SMB.php","line":201,"function":"stat","class":"Icewind\\SMB\\Wrapped\\Share","type":"->"},{"file":"/var/www/html/apps/files_external/lib/Lib/Storage/SMB.php","line":697,"function":"getFileInfo","class":"OCA\\Files_External\\Lib\\Storage\\SMB","type":"->"},{"file":"/var/www/html/lib/private/Files/Storage/Wrapper/Wrapper.php","line":233,"function":"file_exists","class":"OCA\\Files_External\\Lib\\Storage\\SMB","type":"->"},{"file":"/var/www/html/lib/private/Files/Storage/Wrapper/Wrapper.php","line":233,"function":"file_exists","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/html/lib/private/Files/Storage/Wrapper/Jail.php","line":235,"function":"file_exists","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/html/lib/private/Files/Storage/Wrapper/Wrapper.php","line":233,"function":"file_exists","class":"OC\\Files\\Storage\\Wrapper\\Jail","type":"->"},{"file":"/var/www/html/lib/private/Files/View.php","line":1336,"function":"file_exists","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/html/lib/private/Files/View.php","line":1380,"function":"getCacheEntry","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/html/lib/private/Files/Node/Root.php","line":208,"function":"getFileInfo","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/html/lib/private/Files/Node/Folder.php","line":135,"function":"get","class":"OC\\Files\\Node\\Root","type":"->"},{"file":"/var/www/html/lib/private/Files/Node/Folder.php","line":144,"function":"get","class":"OC\\Files\\Node\\Folder","type":"->"},{"file":"/var/www/html/apps/text/lib/Service/WorkspaceService.php","line":27,"function":"nodeExists","class":"OC\\Files\\Node\\Folder","type":"->"},{"file":"/var/www/html/apps/text/lib/DAV/WorkspacePlugin.php","line":110,"function":"getFile","class":"OCA\\Text\\Service\\WorkspaceService","type":"->"},{"file":"/var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"propFind","class":"OCA\\Text\\DAV\\WorkspacePlugin","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":1052,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":984,"function":"getPropertiesByNode","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":1662,"function":"getPropertiesIteratorForPath","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":1647,"function":"writeMultiStatus","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":346,"function":"generateMultiStatus","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpPropFind","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/apps/dav/lib/Server.php","line":374,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/html/remote.php","line":172,"args":["/var/www/html/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/html/apps/files_external/3rdparty/icewind/smb/src/Wrapped/Parser.php","Line":157,"message":"Malformed state response from server","exception":{},"CustomMessage":"Malformed state response from server"}}
{"reqId":"Zk48RPxIWYWgz4F0feTrlwAAAAk","level":3,"time":"2024-05-22T18:41:09+00:00","remoteAddr":"45.73.12.26","user":"Admin","app":"","method":"POST","url":"/ocs/v2.php/cloud/users","message":"Exception thrown: OCA\\Circles\\Tools\\Exceptions\\RequestNetworkException","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36","version":"29.0.0.19","exception":{"Exception":"OCA\\Circles\\Tools\\Exceptions\\RequestNetworkException","Message":"","Code":0,"Trace":[{"file":"/var/www/html/apps/circles/lib/Service/FederatedEventService.php","line":443,"function":"doRequest","class":"OCA\\Circles\\Service\\FederatedEventService","type":"->"},{"file":"/var/www/html/apps/circles/lib/Service/FederatedEventService.php","line":188,"function":"initBroadcast","class":"OCA\\Circles\\Service\\FederatedEventService","type":"->"},{"file":"/var/www/html/apps/circles/lib/Service/SyncService.php","line":462,"function":"newEvent","class":"OCA\\Circles\\Service\\FederatedEventService","type":"->"},{"file":"/var/www/html/apps/circles/lib/Listeners/GroupMemberAdded.php","line":57,"function":"groupMemberAdded","class":"OCA\\Circles\\Service\\SyncService","type":"->"},{"file":"/var/www/html/lib/private/EventDispatcher/ServiceEventListener.php","line":86,"function":"handle","class":"OCA\\Circles\\Listeners\\GroupMemberAdded","type":"->"},{"file":"/var/www/html/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":230,"function":"__invoke","class":"OC\\EventDispatcher\\ServiceEventListener","type":"->"},{"file":"/var/www/html/3rdparty/symfony/event-dispatcher/EventDispatcher.php","line":59,"function":"callListeners","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/html/lib/private/EventDispatcher/EventDispatcher.php","line":86,"function":"dispatch","class":"Symfony\\Component\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/html/lib/private/EventDispatcher/EventDispatcher.php","line":98,"function":"dispatch","class":"OC\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/html/lib/private/Group/Group.php","line":189,"function":"dispatchTyped","class":"OC\\EventDispatcher\\EventDispatcher","type":"->"},{"file":"/var/www/html/apps/provisioning_api/lib/Controller/UsersController.php","line":493,"function":"addUser","class":"OC\\Group\\Group","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":232,"function":"addUser","class":"OCA\\Provisioning_API\\Controller\\UsersController","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/AppFramework/Http/Dispatcher.php","line":138,"function":"executeController","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/html/lib/private/AppFramework/App.php","line":184,"function":"dispatch","class":"OC\\AppFramework\\Http\\Dispatcher","type":"->"},{"file":"/var/www/html/lib/private/Route/Router.php","line":338,"function":"main","class":"OC\\AppFramework\\App","type":"::"},{"file":"/var/www/html/ocs/v1.php","line":66,"function":"match","class":"OC\\Route\\Router","type":"->"},{"file":"/var/www/html/ocs/v2.php","line":23,"args":["/var/www/html/ocs/v1.php"],"function":"require_once"}],"File":"/var/www/html/apps/circles/lib/Tools/Traits/TNCRequest.php","Line":100,"message":"","exception":{},"CustomMessage":"Exception thrown: OCA\\Circles\\Tools\\Exceptions\\RequestNetworkException"}}
{"reqId":"Zk48k-xIWYWgz4F0feTruwAAAAM","level":3,"time":"2024-05-22T18:42:27+00:00","remoteAddr":"45.73.12.26","user":"Admin","app":"no app in context","method":"POST","url":"/ocs/v2.php/apps/files_sharing/api/v1/shares","message":"Share notification mail could not be sent to: michel.olivier@mofax.ca","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/124.0.0.0 Safari/537.36","version":"29.0.0.19","data":[]}
{"reqId":"Zk4846cTNXRnAguDR-JELwAAAM4","level":3,"time":"2024-05-22T18:43:47+00:00","remoteAddr":"45.73.12.26","user":"Admin","app":"webdav","method":"GET","url":"/remote.php/dav/files/Admin/CLOUDv29/Contremaitre/Marc%20Cartwright/catalogue/Marsh%E1%B4%B9%E1%B4%B0%20%E2%80%93%20Marqueurs%20de%20peinture%20%E2%80%93%20Jaune%20H-257Y%20-%20Uline_files/0","message":"An exception occurred while executing a query: SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.22631 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"29.0.0.19","exception":{"Exception":"OC\\DB\\Exceptions\\DbalException","Message":"An exception occurred while executing a query: SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction","Code":1213,"Trace":[{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":328,"function":"wrap","class":"OC\\DB\\Exceptions\\DbalException","type":"::"},{"file":"/var/www/html/lib/private/Lock/DBLockingProvider.php","line":138,"function":"executeStatement","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/var/www/html/lib/private/Files/Storage/Common.php","line":772,"function":"acquireLock","class":"OC\\Lock\\DBLockingProvider","type":"->"},{"file":"/var/www/html/lib/private/Files/Storage/Wrapper/Wrapper.php","line":616,"function":"acquireLock","class":"OC\\Files\\Storage\\Common","type":"->"},{"file":"/var/www/html/lib/private/Files/Cache/Scanner.php","line":347,"function":"acquireLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/html/lib/private/Files/View.php","line":1341,"function":"scan","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/var/www/html/lib/private/Files/View.php","line":1380,"function":"getCacheEntry","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/html/apps/dav/lib/Connector/Sabre/Directory.php","line":215,"function":"getFileInfo","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Tree.php","line":95,"function":"getChild","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->"},{"file":"/var/www/html/apps/dav/lib/DAV/ViewOnlyPlugin.php","line":75,"function":"getNodeForPath","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"checkViewOnly","class":"OCA\\DAV\\DAV\\ViewOnlyPlugin","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/apps/dav/lib/Server.php","line":374,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/html/remote.php","line":172,"args":["/var/www/html/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/DB/Exceptions/DbalException.php","Line":71,"Previous":{"Exception":"Doctrine\\DBAL\\Exception\\DeadlockException","Message":"An exception occurred while executing a query: SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction","Code":1213,"Trace":[{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":1943,"function":"convert","class":"Doctrine\\DBAL\\Driver\\API\\MySQL\\ExceptionConverter","type":"->"},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":1885,"function":"handleDriverException","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":1213,"function":"convertExceptionDuringQuery","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connections/PrimaryReadReplicaConnection.php","line":292,"function":"executeStatement","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/var/www/html/lib/private/DB/Connection.php","line":360,"function":"executeStatement","class":"Doctrine\\DBAL\\Connections\\PrimaryReadReplicaConnection","type":"->"},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":393,"function":"executeStatement","class":"OC\\DB\\Connection","type":"->"},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":280,"function":"execute","class":"Doctrine\\DBAL\\Query\\QueryBuilder","type":"->"},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":326,"function":"execute","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/var/www/html/lib/private/Lock/DBLockingProvider.php","line":138,"function":"executeStatement","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/var/www/html/lib/private/Files/Storage/Common.php","line":772,"function":"acquireLock","class":"OC\\Lock\\DBLockingProvider","type":"->"},{"file":"/var/www/html/lib/private/Files/Storage/Wrapper/Wrapper.php","line":616,"function":"acquireLock","class":"OC\\Files\\Storage\\Common","type":"->"},{"file":"/var/www/html/lib/private/Files/Cache/Scanner.php","line":347,"function":"acquireLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/html/lib/private/Files/View.php","line":1341,"function":"scan","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/var/www/html/lib/private/Files/View.php","line":1380,"function":"getCacheEntry","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/html/apps/dav/lib/Connector/Sabre/Directory.php","line":215,"function":"getFileInfo","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Tree.php","line":95,"function":"getChild","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->"},{"file":"/var/www/html/apps/dav/lib/DAV/ViewOnlyPlugin.php","line":75,"function":"getNodeForPath","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"checkViewOnly","class":"OCA\\DAV\\DAV\\ViewOnlyPlugin","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/apps/dav/lib/Server.php","line":374,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/html/remote.php","line":172,"args":["/var/www/html/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/html/3rdparty/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php","Line":39,"Previous":{"Exception":"Doctrine\\DBAL\\Driver\\PDO\\Exception","Message":"SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction","Code":1213,"Trace":[{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php","line":132,"function":"new","class":"Doctrine\\DBAL\\Driver\\PDO\\Exception","type":"::"},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":1207,"function":"execute","class":"Doctrine\\DBAL\\Driver\\PDO\\Statement","type":"->"},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connections/PrimaryReadReplicaConnection.php","line":292,"function":"executeStatement","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/var/www/html/lib/private/DB/Connection.php","line":360,"function":"executeStatement","class":"Doctrine\\DBAL\\Connections\\PrimaryReadReplicaConnection","type":"->"},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":393,"function":"executeStatement","class":"OC\\DB\\Connection","type":"->"},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":280,"function":"execute","class":"Doctrine\\DBAL\\Query\\QueryBuilder","type":"->"},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":326,"function":"execute","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/var/www/html/lib/private/Lock/DBLockingProvider.php","line":138,"function":"executeStatement","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/var/www/html/lib/private/Files/Storage/Common.php","line":772,"function":"acquireLock","class":"OC\\Lock\\DBLockingProvider","type":"->"},{"file":"/var/www/html/lib/private/Files/Storage/Wrapper/Wrapper.php","line":616,"function":"acquireLock","class":"OC\\Files\\Storage\\Common","type":"->"},{"file":"/var/www/html/lib/private/Files/Cache/Scanner.php","line":347,"function":"acquireLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/html/lib/private/Files/View.php","line":1341,"function":"scan","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/var/www/html/lib/private/Files/View.php","line":1380,"function":"getCacheEntry","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/html/apps/dav/lib/Connector/Sabre/Directory.php","line":215,"function":"getFileInfo","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Tree.php","line":95,"function":"getChild","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->"},{"file":"/var/www/html/apps/dav/lib/DAV/ViewOnlyPlugin.php","line":75,"function":"getNodeForPath","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"checkViewOnly","class":"OCA\\DAV\\DAV\\ViewOnlyPlugin","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/apps/dav/lib/Server.php","line":374,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/html/remote.php","line":172,"args":["/var/www/html/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/html/3rdparty/doctrine/dbal/src/Driver/PDO/Exception.php","Line":28,"Previous":{"Exception":"PDOException","Message":"SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction","Code":"40001","Trace":[{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php","line":130,"function":"execute","class":"PDOStatement","type":"->"},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connection.php","line":1207,"function":"execute","class":"Doctrine\\DBAL\\Driver\\PDO\\Statement","type":"->"},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Connections/PrimaryReadReplicaConnection.php","line":292,"function":"executeStatement","class":"Doctrine\\DBAL\\Connection","type":"->"},{"file":"/var/www/html/lib/private/DB/Connection.php","line":360,"function":"executeStatement","class":"Doctrine\\DBAL\\Connections\\PrimaryReadReplicaConnection","type":"->"},{"file":"/var/www/html/3rdparty/doctrine/dbal/src/Query/QueryBuilder.php","line":393,"function":"executeStatement","class":"OC\\DB\\Connection","type":"->"},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":280,"function":"execute","class":"Doctrine\\DBAL\\Query\\QueryBuilder","type":"->"},{"file":"/var/www/html/lib/private/DB/QueryBuilder/QueryBuilder.php","line":326,"function":"execute","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/var/www/html/lib/private/Lock/DBLockingProvider.php","line":138,"function":"executeStatement","class":"OC\\DB\\QueryBuilder\\QueryBuilder","type":"->"},{"file":"/var/www/html/lib/private/Files/Storage/Common.php","line":772,"function":"acquireLock","class":"OC\\Lock\\DBLockingProvider","type":"->"},{"file":"/var/www/html/lib/private/Files/Storage/Wrapper/Wrapper.php","line":616,"function":"acquireLock","class":"OC\\Files\\Storage\\Common","type":"->"},{"file":"/var/www/html/lib/private/Files/Cache/Scanner.php","line":347,"function":"acquireLock","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/html/lib/private/Files/View.php","line":1341,"function":"scan","class":"OC\\Files\\Cache\\Scanner","type":"->"},{"file":"/var/www/html/lib/private/Files/View.php","line":1380,"function":"getCacheEntry","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/html/apps/dav/lib/Connector/Sabre/Directory.php","line":215,"function":"getFileInfo","class":"OC\\Files\\View","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Tree.php","line":95,"function":"getChild","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->"},{"file":"/var/www/html/apps/dav/lib/DAV/ViewOnlyPlugin.php","line":75,"function":"getNodeForPath","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/var/www/html/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"checkViewOnly","class":"OCA\\DAV\\DAV\\ViewOnlyPlugin","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/apps/dav/lib/Server.php","line":374,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/html/remote.php","line":172,"args":["/var/www/html/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/html/3rdparty/doctrine/dbal/src/Driver/PDO/Statement.php","Line":130}}},"message":"An exception occurred while executing a query: SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction","exception":{},"CustomMessage":"An exception occurred while executing a query: SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction"}}
{"reqId":"Zk46k6cTNXRnAguDR-JCrgAAANY","level":3,"time":"2024-05-22T18:50:21+00:00","remoteAddr":"45.73.12.26","user":"Admin","app":"PHP","method":"GET","url":"/remote.php/dav/files/Admin/CLOUDv29/Contremaitre/Marc%20Cartwright/catalogue/Marsh%E1%B4%B9%E1%B4%B0%20%E2%80%93%20Marqueurs%20de%20peinture%20%E2%80%93%20Jaune%20H-257Y%20-%20Uline_files/0","message":"OC\\DB\\Exceptions\\DbalException: An exception occurred while executing a query: SQLSTATE[40001]: Serialization failure: 1213 Deadlock found when trying to get lock; try restarting transaction at /var/www/html/lib/private/DB/Exceptions/DbalException.php#71","userAgent":"Mozilla/5.0 (Windows) mirall/3.13.0stable-Win64 (build 20240423) (Nextcloud, windows-10.0.22631 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"29.0.0.19","data":{"app":"PHP"}}
{"reqId":"Zk5BNfxIWYWgz4F0feTs2wAAAAs","level":2,"time":"2024-05-22T19:02:26+00:00","remoteAddr":"96.23.109.4","user":"--","app":"core","method":"PROPFIND","url":"/remote.php/dav/files/michael.simonds/","message":"Login failed: 'michael.simonds' (Remote IP: '96.23.109.4')","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.29.0","version":"29.0.0.19","data":{"app":"core"}}
{"reqId":"Zk5JOqcTNXRnAguDR-JG3gAAANg","level":2,"time":"2024-05-22T19:36:26+00:00","remoteAddr":"70.24.182.50","user":"--","app":"core","method":"PROPFIND","url":"/remote.php/dav/files/Walker","message":"Login failed: 'walker' (Remote IP: '70.24.182.50')","userAgent":"Mozilla/5.0 (iOS) Nextcloud-iOS/5.2.7","version":"29.0.0.19","data":{"app":"core"}}
{"reqId":"Zk5JOvxIWYWgz4F0feTtaQAAAAc","level":2,"time":"2024-05-22T19:36:26+00:00","remoteAddr":"70.24.182.50","user":"--","app":"core","method":"PROPFIND","url":"/remote.php/dav/files/Walker","message":"Login failed: 'walker' (Remote IP: '70.24.182.50')","userAgent":"Mozilla/5.0 (iOS) Nextcloud-iOS/5.2.7","version":"29.0.0.19","data":{"app":"core"}}
{"reqId":"Zk5SvqcTNXRnAguDR-JICQAAAMw","level":3,"time":"2024-05-22T20:17:02+00:00","remoteAddr":"158.69.234.198","user":"--","app":"no app in context","method":"REPORT","url":"/remote.php/dav/files/gabriel.madore","message":"Could not decrypt or decode encrypted session data","userAgent":"Mozilla/5.0 (iOS) Nextcloud-iOS/5.2.7","version":"29.0.0.19","exception":{"Exception":"Exception","Message":"HMAC does not match.","Code":0,"Trace":[{"file":"/var/www/html/lib/private/Security/Crypto.php","line":119,"function":"decryptWithoutSecret","class":"OC\\Security\\Crypto","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/Session/CryptoSessionData.php","line":91,"function":"decrypt","class":"OC\\Security\\Crypto","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/lib/private/Session/CryptoSessionData.php","line":68,"function":"initializeSession","class":"OC\\Session\\CryptoSessionData","type":"->"},{"file":"/var/www/html/lib/private/Session/CryptoWrapper.php","line":112,"function":"__construct","class":"OC\\Session\\CryptoSessionData","type":"->"},{"file":"/var/www/html/lib/base.php","line":455,"function":"wrapSession","class":"OC\\Session\\CryptoWrapper","type":"->"},{"file":"/var/www/html/lib/base.php","line":711,"function":"initSession","class":"OC","type":"::"},{"file":"/var/www/html/lib/base.php","line":1181,"function":"init","class":"OC","type":"::"},{"file":"/var/www/html/remote.php","line":119,"args":["/var/www/html/lib/base.php"],"function":"require_once"}],"File":"/var/www/html/lib/private/Security/Crypto.php","Line":158,"message":"Could not decrypt or decode encrypted session data","exception":{},"CustomMessage":"Could not decrypt or decode encrypted session data"}}
{"reqId":"Zk5Tc-xIWYWgz4F0feTt-wAAAAA","level":2,"time":"2024-05-22T20:20:03+00:00","remoteAddr":"70.49.63.9","user":"--","app":"core","method":"PROPFIND","url":"/remote.php/dav/files/marcandre.martin/","message":"Login failed: 'marcandre.martin' (Remote IP: '70.49.63.9')","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.29.0","version":"29.0.0.19","data":{"app":"core"}}
{"reqId":"Zk5XHXdJcH3J6jBRlU@-pQAAAIQ","level":2,"time":"2024-05-22T20:35:41+00:00","remoteAddr":"70.49.63.9","user":"--","app":"core","method":"PROPFIND","url":"/remote.php/dav/files/marcandre.martin/","message":"Login failed: 'marcandre.martin' (Remote IP: '70.49.63.9')","userAgent":"Mozilla/5.0 (Android) Nextcloud-android/3.29.0","version":"29.0.0.19","data":{"app":"core"}}