Hello,
I’m running a personal NC instance on a third party webhost. I have only very limited server knowledge. Any help apreciated, thanks!
Nextcloud version: 17.0.3.1
Operating system and version (eg, Ubuntu 17.04): unknown
Apache or nginx version (eg, Apache 2.4.25): ?
PHP version (eg, 7.1): 7.2.24
The issue you are facing:
Nextcloud isn’t available after update from 16.08 to 17.03 via webupdater.
Just before I updated from 16.07 to 16.08, which went fine also via wepupdater.
Is this the first time you’ve seen this error? (Y/N): Y
The output of your Nextcloud log in Admin > Logging:
Can't access
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => '--redacted--',
'passwordsalt' => '--redacted--',
'secret' => '--redacted--',
'trusted_domains' =>
array (
0 => '--redacted--',
),
'datadirectory' => '/home/www/nextcloud/data',
'dbtype' => 'mysql',
'version' => '16.0.8.1',
'overwrite.cli.url' => '--redacted--',
'dbname' => '--redacted--',
'dbhost' => '127.0.0.1:3306',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => '--redacted--',
'dbpassword' => '--redacted--',
'installed' => true,
'maintenance' => false,
'theme' => '',
'loglevel' => 2,
'updater.release.channel' => 'production',
'mail_smtpmode' => 'smtp',
'mail_smtpsecure' => 'tls',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => 'nextcloud',
'mail_domain' => '--redacted--',
'mail_smtpauth' => 1,
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpport' => '587',
'mail_smtphost' => '--redacted--',
'mail_smtpname' => '--redacted--',
'mail_smtppassword' => '--redacted--',
'updater.secret' => '--redacted--',
);
The output of your Apache error_log
:
[Sun Mar 08 12:56:14 2020] [error] AH01630: client denied by server configuration: /home/www/nextcloud/data/.ocdata
[Sun Mar 08 12:58:48 2020] [error] AH01630: client denied by server configuration: /home/www/nextcloud/data/.ocdata
[Sun Mar 08 13:08:58 2020] [error] AH01630: client denied by server configuration: /home/www/nextcloud/data/.ocdata
[Sun Mar 08 13:09:50 2020] [error] AH01630: client denied by server configuration: /home/www/nextcloud/data/.ocdata
[Sun Mar 08 13:18:49 2020] [error] PHP Fatal error: Declaration of OCA\\GroupFolders\\Versions\\VersionsBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, int $revision): OCP\\Files\\File must be compatible with OCA\\Files_Versions\\Versions\\IVersionBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, $revision): OCP\\Files\\File in /home/www/nextcloud/apps/groupfolders/lib/Versions/VersionsBackend.php on line 38
[Sun Mar 08 13:20:09 2020] [error] PHP Fatal error: Declaration of OCA\\GroupFolders\\Versions\\VersionsBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, int $revision): OCP\\Files\\File must be compatible with OCA\\Files_Versions\\Versions\\IVersionBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, $revision): OCP\\Files\\File in /home/www/nextcloud/apps/groupfolders/lib/Versions/VersionsBackend.php on line 38
[Sun Mar 08 13:20:09 2020] [error] PHP Fatal error: Declaration of OCA\\GroupFolders\\Versions\\VersionsBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, int $revision): OCP\\Files\\File must be compatible with OCA\\Files_Versions\\Versions\\IVersionBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, $revision): OCP\\Files\\File in /home/www/nextcloud/apps/groupfolders/lib/Versions/VersionsBackend.php on line 38
[Sun Mar 08 13:21:11 2020] [error] PHP Fatal error: Declaration of OCA\\GroupFolders\\Versions\\VersionsBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, int $revision): OCP\\Files\\File must be compatible with OCA\\Files_Versions\\Versions\\IVersionBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, $revision): OCP\\Files\\File in /home/www/nextcloud/apps/groupfolders/lib/Versions/VersionsBackend.php on line 38
[Sun Mar 08 13:21:11 2020] [error] PHP Fatal error: Declaration of OCA\\GroupFolders\\Versions\\VersionsBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, int $revision): OCP\\Files\\File must be compatible with OCA\\Files_Versions\\Versions\\IVersionBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, $revision): OCP\\Files\\File in /home/www/nextcloud/apps/groupfolders/lib/Versions/VersionsBackend.php on line 38
[Sun Mar 08 13:21:34 2020] [error] PHP Fatal error: Declaration of OCA\\GroupFolders\\Versions\\VersionsBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, int $revision): OCP\\Files\\File must be compatible with OCA\\Files_Versions\\Versions\\IVersionBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, $revision): OCP\\Files\\File in /home/www/nextcloud/apps/groupfolders/lib/Versions/VersionsBackend.php on line 38
[Sun Mar 08 13:21:41 2020] [error] PHP Fatal error: Declaration of OCA\\GroupFolders\\Versions\\VersionsBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, int $revision): OCP\\Files\\File must be compatible with OCA\\Files_Versions\\Versions\\IVersionBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, $revision): OCP\\Files\\File in /home/www/nextcloud/apps/groupfolders/lib/Versions/VersionsBackend.php on line 38
[Sun Mar 08 13:25:36 2020] [error] PHP Fatal error: Declaration of OCA\\GroupFolders\\Versions\\VersionsBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, int $revision): OCP\\Files\\File must be compatible with OCA\\Files_Versions\\Versions\\IVersionBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, $revision): OCP\\Files\\File in /home/www/nextcloud/apps/groupfolders/lib/Versions/VersionsBackend.php on line 38
[Sun Mar 08 13:25:42 2020] [error] PHP Fatal error: Declaration of OCA\\GroupFolders\\Versions\\VersionsBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, int $revision): OCP\\Files\\File must be compatible with OCA\\Files_Versions\\Versions\\IVersionBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, $revision): OCP\\Files\\File in /home/www/nextcloud/apps/groupfolders/lib/Versions/VersionsBackend.php on line 38
[Sun Mar 08 13:26:02 2020] [error] PHP Fatal error: Declaration of OCA\\GroupFolders\\Versions\\VersionsBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, int $revision): OCP\\Files\\File must be compatible with OCA\\Files_Versions\\Versions\\IVersionBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, $revision): OCP\\Files\\File in /home/www/nextcloud/apps/groupfolders/lib/Versions/VersionsBackend.php on line 38
[Sun Mar 08 13:26:02 2020] [error] PHP Fatal error: Declaration of OCA\\GroupFolders\\Versions\\VersionsBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, int $revision): OCP\\Files\\File must be compatible with OCA\\Files_Versions\\Versions\\IVersionBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, $revision): OCP\\Files\\File in /home/www/nextcloud/apps/groupfolders/lib/Versions/VersionsBackend.php on line 38
[Sun Mar 08 13:28:47 2020] [error] PHP Fatal error: Declaration of OCA\\GroupFolders\\Versions\\VersionsBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, int $revision): OCP\\Files\\File must be compatible with OCA\\Files_Versions\\Versions\\IVersionBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, $revision): OCP\\Files\\File in /home/www/nextcloud/apps/groupfolders/lib/Versions/VersionsBackend.php on line 38
[Sun Mar 08 13:28:55 2020] [error] script '/home/www/status.php' not found or unable to stat
[Sun Mar 08 13:28:55 2020] [error] script '/home/www/status.php' not found or unable to stat
[Sun Mar 08 13:29:44 2020] [error] PHP Fatal error: Declaration of OCA\\GroupFolders\\Versions\\VersionsBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, int $revision): OCP\\Files\\File must be compatible with OCA\\Files_Versions\\Versions\\IVersionBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, $revision): OCP\\Files\\File in /home/www/nextcloud/apps/groupfolders/lib/Versions/VersionsBackend.php on line 38
[Sun Mar 08 13:40:36 2020] [error] PHP Fatal error: Declaration of OCA\\GroupFolders\\Versions\\VersionsBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, int $revision): OCP\\Files\\File must be compatible with OCA\\Files_Versions\\Versions\\IVersionBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, $revision): OCP\\Files\\File in /home/www/nextcloud/apps/groupfolders/lib/Versions/VersionsBackend.php on line 38
[Sun Mar 08 13:40:41 2020] [error] PHP Fatal error: Declaration of OCA\\GroupFolders\\Versions\\VersionsBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, int $revision): OCP\\Files\\File must be compatible with OCA\\Files_Versions\\Versions\\IVersionBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, $revision): OCP\\Files\\File in /home/www/nextcloud/apps/groupfolders/lib/Versions/VersionsBackend.php on line 38
[Sun Mar 08 13:41:01 2020] [error] PHP Fatal error: Declaration of OCA\\GroupFolders\\Versions\\VersionsBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, int $revision): OCP\\Files\\File must be compatible with OCA\\Files_Versions\\Versions\\IVersionBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, $revision): OCP\\Files\\File in /home/www/nextcloud/apps/groupfolders/lib/Versions/VersionsBackend.php on line 38
[Sun Mar 08 13:41:01 2020] [error] PHP Fatal error: Declaration of OCA\\GroupFolders\\Versions\\VersionsBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, int $revision): OCP\\Files\\File must be compatible with OCA\\Files_Versions\\Versions\\IVersionBackend::getVersionFile(OCP\\IUser $user, OCP\\Files\\FileInfo $sourceFile, $revision): OCP\\Files\\File in /home/www/nextcloud/apps/groupfolders/lib/Versions/VersionsBackend.php on line 38