# NC hängt "update in progress"

**URL:** <https://help.nextcloud.com/t/nc-hangt-update-in-progress/130451>\
**Category:** 🇩🇪 Deutsch (german)\
**Created:** [January 4, 2022, 9:40am UTC](https://help.nextcloud.com/t/nc-hangt-update-in-progress/130451 "2022-01-04T09:40:21Z")\
**Posts on this page:** 9\
**Page:** 1

<div class="post-metadata">

**Author:** ![Noebian](https://help.nextcloud.com/letter_avatar/noebian/32/6_22734026db12803ebb3e059622ac3534.png) [@Noebian](https://help.nextcloud.com/u/Noebian)\
**Post date:** [January 4, 2022, 9:40am UTC](https://help.nextcloud.com/t/nc-hangt-update-in-progress/130451/1 "2022-01-04T09:40:21Z")

</div>

Moin, moin,  
bei mir läuft noch Nextcloud 20.0.06 auf einem IONOS-Webspace. Seit Tagen versuche ich mit dem automatischen Updater eine neue Version einzuspielen. Er blieb immer wieder an verschiedenen Stellen des Prozesses hängen. Nun ist er bis Step 9 gekommen “delete old files”  
Hier der Updater.log:

```auto
2022-01-04T00:53:03+0100 kUq0l0gSbS [info] request to updater
2022-01-04T00:53:03+0100 kUq0l0gSbS [info] currentStep()
2022-01-04T00:53:03+0100 kUq0l0gSbS [info] show HTML page
2022-01-04T00:53:03+0100 kUq0l0gSbS [info] current version: 20.0.6
build time: 2021-01-25T15:50:36+00:00
fd26cb18701139187a14b6d6ef72ebe660b183a8
2022-01-04T00:53:03+0100 kUq0l0gSbS [info]
getUpdateServerResponse()
2022-01-04T00:53:03+0100 kUq0l0gSbS [info] updaterServer: https:/
updates.nextcloud.com/updater_server/
2022-01-04T00:53:03+0100 kUq0l0gSbS [info] releaseChannel: stable2022-01-04T00:53:03+0100 kUq0l0gSbS [info] internal version:
20.0.6.1
2022-01-04T00:53:03+0100 kUq0l0gSbS [info] updateURL: https:/
updates.nextcloud.com/updater_server/
version=20x0x6x1xxxstablexx2021-01-25T15%3A50%3A36%2B00%3
00+fd26cb18701139187a14b6d6ef72ebe660b183a8x7x4x25
2022-01-04T00:53:04+0100 kUq0l0gSbS [info]
getUpdateServerResponse response: Array
(
[version] => 20.0.14.2
[versionstring] => Nextcloud 20.0.14
[url] => https://download.nextcloud.com/server/releases
nextcloud-20.0.14.zip
[web] => https://docs.nextcloud.com/server/20/admin_manual
maintenance/upgrade.html
[changes] => https://updates.nextcloud.com/changelog_server/
version=20.0.14
[autoupdater] => 1
[eol] => 1
[signature] => ie2H7
drKls2RxE5aS50ocGeXIBiAlczHvhCeObYF21s0qQtx0mGJe6TUvA8diQ5
T3ZiZwRLQT2BH6GKHbOt6ku6RRSTILhglffUAv3CellNrYmkyAl1ob6/4
5/XHjC
DgQ6Ykglk7xvQICw2l7s4tfa8KNIWLdPuWfUvXBBDsXKtFEmv8d0SU+f
dQR6JKu
uLzb1cmunoldyvH/qC4XdKx1r
JqPEaQxW7l3WQeXaLCA2OiLxIBcHH6ucNJ4ik6
fZCxpy3szm7gaozWquGfD+oglIY7GLVsbeZBTDFgF44OcDAY
29AL3TKRKN+cnQr
6feVFe2PlZ2FK5zxWZNYfw==
)
2022-01-04T00:53:04+0100 kUq0l0gSbS [info] checkForUpdate() Array
(
[version] => 20.0.14.2
[versionstring] => Nextcloud 20.0.14
[url] => https://download.nextcloud.com/server/releases
nextcloud-20.0.14.zip
[web] => https://docs.nextcloud.com/server/20/admin_manual
maintenance/upgrade.html
[changes] => https://updates.nextcloud.com/changelog_server/
version=20.0.14
[autoupdater] => 1
[eol] => 1
[signature] => ie2H7
drKls2RxE5aS50ocGeXIBiAlczHvhCeObYF21s0qQtx0mGJe6TUvA8diQ5
T3ZiZwRLQT2BH6GKHbOt6ku6RRSTILhglffUAv3CellNrYmkyAl1ob6/4
5/XHjC
DgQ6Ykglk7xvQICw2l7s4tfa8KNIWLdPuWfUvXBBDsXKtFEmv8d0SU+f
dQR6JKu
uLzb1cmunoldyvH/qC4XdKx1r
JqPEaQxW7l3WQeXaLCA2OiLxIBcHH6ucNJ4ik6
fZCxpy3szm7gaozWquGfD+oglIY7GLVsbeZBTDFgF44OcDAY
29AL3TKRKN+cnQr
6feVFe2PlZ2FK5zxWZNYfw==
)
 2022-01-04T00:53:04+0100 kUq0l0gSbS [info] getChangelogURL()
2022-01-04T00:53:04+0100 kUq0l0gSbS [info] end of
checkForUpdate() Update to Nextcloud 20.0.14 available. (channel:
"stable")<br /><span class="light">Following file will be downloaded
automatically:</span> <code class="light">https:/
download.nextcloud.com/server/releases/nextcloud-20.0.14.zip<
code><br /><a class="external_link" href="https://nextcloud.comchangelog/#20-0-14" target="_blank" rel="noreferrer
noopener">Open changelog ↗</a>
2022-01-04T00:53:10+0100 6KgqChxzyn [info] request to updater
2022-01-04T00:53:10+0100 6KgqChxzyn [info] currentStep()
2022-01-04T00:53:10+0100 6KgqChxzyn [info] POST request for step
"1"
2022-01-04T00:53:10+0100 6KgqChxzyn [info] startStep("1")
2022-01-04T00:53:10+0100 6KgqChxzyn [info]
checkForExpectedFilesAndFolders()
2022-01-04T00:53:10+0100 6KgqChxzyn [info] end of
checkForExpectedFilesAndFolders()
2022-01-04T00:53:10+0100 6KgqChxzyn [info] endStep("1")
2022-01-04T00:53:10+0100 yssNq1medm [info] request to updater
2022-01-04T00:53:10+0100 yssNq1medm [info] currentStep()
2022-01-04T00:53:10+0100 yssNq1medm [info] Step 1 is in state
"end".
2022-01-04T00:53:10+0100 yssNq1medm [info] POST request for step
"2"
2022-01-04T00:53:10+0100 yssNq1medm [info] startStep("2")
2022-01-04T00:53:10+0100 yssNq1medm [info]
checkWritePermissions()
2022-01-04T00:53:10+0100 yssNq1medm [info] end of
checkWritePermissions()
2022-01-04T00:53:10+0100 yssNq1medm [info] endStep("2")
2022-01-04T00:53:10+0100 Fxkd6xVWj5 [info] request to updater
2022-01-04T00:53:10+0100 Fxkd6xVWj5 [info] currentStep()
2022-01-04T00:53:10+0100 Fxkd6xVWj5 [info] Step 2 is in state "end".
2022-01-04T00:53:10+0100 Fxkd6xVWj5 [info] POST request for step
"3"
2022-01-04T00:53:10+0100 Fxkd6xVWj5 [info] startStep("3")
2022-01-04T00:53:10+0100 Fxkd6xVWj5 [info] createBackup()
2022-01-04T00:53:10+0100 Fxkd6xVWj5 [info] backup folder location:homepages/36/d151326688/htdocs/Arndt/Nextcloud/data/updater
oct8ysi6tkbf/backups/nextcloud-20.0.6.1-1641253990/
2022-01-04T00:56:25+0100 myxw5b4pm0 [info] request to updater
2022-01-04T00:56:25+0100 myxw5b4pm0 [info] currentStep()
2022-01-04T00:56:25+0100 myxw5b4pm0 [info] Step 3 is in state
"start".
2022-01-04T00:56:29+0100 D32cFbXsOm [info] request to updater
2022-01-04T00:56:29+0100 D32cFbXsOm [info] currentStep()
2022-01-04T00:56:29+0100 D32cFbXsOm [info] Step 3 is in state
"start".
2022-01-04T00:56:40+0100 h29oQ7vA31 [info] request to updater
2022-01-04T00:56:40+0100 h29oQ7vA31 [info] currentStep()
2022-01-04T00:56:40+0100 h29oQ7vA31 [info] Step 3 is in state
"start".
2022-01-04T00:56:48+0100 ZwWgZZ9kZL [info] request to updater
2022-01-04T00:56:48+0100 ZwWgZZ9kZL [info] currentStep()
2022-01-04T00:56:48+0100 ZwWgZZ9kZL [info] Step 3 is in state
"start".
2022-01-04T00:58:00+0100 hCOf0CWhHZ [info] request to updater
2022-01-04T00:58:00+0100 hCOf0CWhHZ [info] currentStep()
2022-01-04T00:58:00+0100 hCOf0CWhHZ [info] Step 3 is in state
"start".
2022-01-04T00:58:55+0100 bFr0awejyH [info] request to updater
2022-01-04T00:58:55+0100 bFr0awejyH [info] currentStep()
2022-01-04T00:58:55+0100 bFr0awejyH [info] Step 3 is in state "start".
2022-01-04T00:59:10+0100 fjspbnimzd [info] request to updater
2022-01-04T00:59:10+0100 fjspbnimzd [info] currentStep()
2022-01-04T00:59:10+0100 fjspbnimzd [info] Step 3 is in state "start".
2022-01-04T01:00:40+0100 Fxkd6xVWj5 [info] end of createBackup()
2022-01-04T01:00:40+0100 Fxkd6xVWj5 [info] endStep("3")
2022-01-04T09:06:39+0100 cwSBRMGw7z [info] request to updater2022-01-04T09:06:39+0100 cwSBRMGw7z [info] currentStep()
2022-01-04T09:06:39+0100 cwSBRMGw7z [info] Step 3 is in state
"end".
2022-01-04T09:06:39+0100 cwSBRMGw7z [info] show HTML page
2022-01-04T09:06:39+0100 cwSBRMGw7z [info] current version: 20.0.6
build time: 2021-01-25T15:50:36+00:00
fd26cb18701139187a14b6d6ef72ebe660b183a8
2022-01-04T09:06:39+0100 cwSBRMGw7z [info]
getUpdateServerResponse()
2022-01-04T09:06:39+0100 cwSBRMGw7z [info] updaterServer:
https://updates.nextcloud.com/updater_server/
2022-01-04T09:06:39+0100 cwSBRMGw7z [info] releaseChannel:
stable
2022-01-04T09:06:39+0100 cwSBRMGw7z [info] internal version:
20.0.6.1
2022-01-04T09:06:39+0100 cwSBRMGw7z [info] updateURL: https:/
updates.nextcloud.com/updater_server/
version=20x0x6x1xxxstablexx2021-01-25T15%3A50%3A36%2B00%3
00+fd26cb18701139187a14b6d6ef72ebe660b183a8x7x4x25
2022-01-04T09:06:39+0100 cwSBRMGw7z [info]
getUpdateServerResponse response: Array
(
[version] => 20.0.14.2
[versionstring] => Nextcloud 20.0.14
[url] => https://download.nextcloud.com/server/releases
nextcloud-20.0.14.zip
[web] => https://docs.nextcloud.com/server/20/admin_manual
maintenance/upgrade.html
[changes] => https://updates.nextcloud.com/changelog_server/
version=20.0.14
[autoupdater] => 1
[eol] => 1[signature] => ie2H7
drKls2RxE5aS50ocGeXIBiAlczHvhCeObYF21s0qQtx0mGJe6TUvA8diQ5
T3ZiZwRLQT2BH6GKHbOt6ku6RRSTILhglffUAv3CellNrYmkyAl1ob6/4
5/XHjC
DgQ6Ykglk7xvQICw2l7s4tfa8KNIWLdPuWfUvXBBDsXKtFEmv8d0SU+f
dQR6JKu
uLzb1cmunoldyvH/qC4XdKx1r
JqPEaQxW7l3WQeXaLCA2OiLxIBcHH6ucNJ4ik6
fZCxpy3szm7gaozWquGfD+oglIY7GLVsbeZBTDFgF44OcDAY
29AL3TKRKN+cnQr
6feVFe2PlZ2FK5zxWZNYfw==
)
 2022-01-04T09:06:39+0100 cwSBRMGw7z [info] checkForUpdate()
Array
(
[version] => 20.0.14.2
[versionstring] => Nextcloud 20.0.14
[url] => https://download.nextcloud.com/server/releases
nextcloud-20.0.14.zip
[web] => https://docs.nextcloud.com/server/20/admin_manual
maintenance/upgrade.html
[changes] => https://updates.nextcloud.com/changelog_server/
version=20.0.14
[autoupdater] => 1
[eol] => 1
[signature] => ie2H7
drKls2RxE5aS50ocGeXIBiAlczHvhCeObYF21s0qQtx0mGJe6TUvA8diQ5
T3ZiZwRLQT2BH6GKHbOt6ku6RRSTILhglffUAv3CellNrYmkyAl1ob6/4
5/XHjC
DgQ6Ykglk7xvQICw2l7s4tfa8KNIWLdPuWfUvXBBDsXKtFEmv8d0SU+f
dQR6JKuuLzb1cmunoldyvH/qC4XdKx1r
JqPEaQxW7l3WQeXaLCA2OiLxIBcHH6ucNJ4ik6
fZCxpy3szm7gaozWquGfD+oglIY7GLVsbeZBTDFgF44OcDAY
29AL3TKRKN+cnQr
6feVFe2PlZ2FK5zxWZNYfw==
)
 2022-01-04T09:06:39+0100 cwSBRMGw7z [info] getChangelogURL()
2022-01-04T09:06:39+0100 cwSBRMGw7z [info] end of
checkForUpdate() Update to Nextcloud 20.0.14 available. (channel:
"stable")<br /><span class="light">Following file will be downloaded
automatically:</span> <code class="light">https:/
download.nextcloud.com/server/releases/nextcloud-20.0.14.zip<
code><br /><a class="external_link" href="https://nextcloud.com
changelog/#20-0-14" target="_blank" rel="noreferrer
noopener">Open changelog ↗</a>
2022-01-04T09:06:43+0100 cqwkoCi02c [info] request to updater
2022-01-04T09:06:43+0100 cqwkoCi02c [info] currentStep()
2022-01-04T09:06:43+0100 cqwkoCi02c [info] Step 3 is in state "end".
2022-01-04T09:06:43+0100 cqwkoCi02c [info] POST request for step
"4"
2022-01-04T09:06:43+0100 cqwkoCi02c [info] startStep("4")
2022-01-04T09:06:43+0100 cqwkoCi02c [info] downloadUpdate()
2022-01-04T09:06:43+0100 cqwkoCi02c [info]
getUpdateServerResponse()
2022-01-04T09:06:43+0100 cqwkoCi02c [info] updaterServer: https:/
updates.nextcloud.com/updater_server/
2022-01-04T09:06:43+0100 cqwkoCi02c [info] releaseChannel: stable
2022-01-04T09:06:43+0100 cqwkoCi02c [info] internal version: 20.0.6.1
2022-01-04T09:06:43+0100 cqwkoCi02c [info] updateURL: https:/
updates.nextcloud.com/updater_server/
version=20x0x6x1xxxstablexx2021-01-25T15%3A50%3A36%2B00%300+fd26cb18701139187a14b6d6ef72ebe660b183a8x7x4x25
2022-01-04T09:06:43+0100 cqwkoCi02c [info]
getUpdateServerResponse response: Array
(
[version] => 20.0.14.2
[versionstring] => Nextcloud 20.0.14
[url] => https://download.nextcloud.com/server/releases
nextcloud-20.0.14.zip
[web] => https://docs.nextcloud.com/server/20/admin_manual
maintenance/upgrade.html
[changes] => https://updates.nextcloud.com/changelog_server/
version=20.0.14
[autoupdater] => 1
[eol] => 1
[signature] => ie2H7
drKls2RxE5aS50ocGeXIBiAlczHvhCeObYF21s0qQtx0mGJe6TUvA8diQ5
T3ZiZwRLQT2BH6GKHbOt6ku6RRSTILhglffUAv3CellNrYmkyAl1ob6/4
5/XHjC
DgQ6Ykglk7xvQICw2l7s4tfa8KNIWLdPuWfUvXBBDsXKtFEmv8d0SU+f
dQR6JKu
uLzb1cmunoldyvH/qC4XdKx1r
JqPEaQxW7l3WQeXaLCA2OiLxIBcHH6ucNJ4ik6
fZCxpy3szm7gaozWquGfD+oglIY7GLVsbeZBTDFgF44OcDAY
29AL3TKRKN+cnQr
6feVFe2PlZ2FK5zxWZNYfw==
)
 2022-01-04T09:06:43+0100 cqwkoCi02c [info] storage location exists
2022-01-04T09:06:46+0100 cqwkoCi02c [info] end of
downloadUpdate()
2022-01-04T09:06:46+0100 cqwkoCi02c [info] endStep("4")
2022-01-04T09:06:47+0100 AzERLuJOCL [info] request to updater2022-01-04T09:06:47+0100 AzERLuJOCL [info] currentStep()
2022-01-04T09:06:47+0100 AzERLuJOCL [info] Step 4 is in state "end".
2022-01-04T09:06:47+0100 AzERLuJOCL [info] POST request for step
"5"
2022-01-04T09:06:47+0100 AzERLuJOCL [info] startStep("5")
2022-01-04T09:06:47+0100 AzERLuJOCL [info] verifyIntegrity()
2022-01-04T09:06:47+0100 AzERLuJOCL [info]
getUpdateServerResponse()
2022-01-04T09:06:47+0100 AzERLuJOCL [info] updaterServer: https:/
updates.nextcloud.com/updater_server/
2022-01-04T09:06:47+0100 AzERLuJOCL [info] releaseChannel: stable
2022-01-04T09:06:47+0100 AzERLuJOCL [info] internal version:
20.0.6.1
2022-01-04T09:06:47+0100 AzERLuJOCL [info] updateURL: https:/
updates.nextcloud.com/updater_server/
version=20x0x6x1xxxstablexx2021-01-25T15%3A50%3A36%2B00%3
00+fd26cb18701139187a14b6d6ef72ebe660b183a8x7x4x25
2022-01-04T09:06:47+0100 AzERLuJOCL [info]
getUpdateServerResponse response: Array
(
[version] => 20.0.14.2
[versionstring] => Nextcloud 20.0.14
[url] => https://download.nextcloud.com/server/releases
nextcloud-20.0.14.zip
[web] => https://docs.nextcloud.com/server/20/admin_manual
maintenance/upgrade.html
[changes] => https://updates.nextcloud.com/changelog_server/
version=20.0.14
[autoupdater] => 1
[eol] => 1
[signature] => ie2H7
drKls2RxE5aS50ocGeXIBiAlczHvhCeObYF21s0qQtx0mGJe6TUvA8diQ5T3ZiZwRLQT2BH6GKHbOt6ku6RRSTILhglffUAv3CellNrYmkyAl1ob6/4
5/XHjC
DgQ6Ykglk7xvQICw2l7s4tfa8KNIWLdPuWfUvXBBDsXKtFEmv8d0SU+f
dQR6JKu
uLzb1cmunoldyvH/qC4XdKx1r
JqPEaQxW7l3WQeXaLCA2OiLxIBcHH6ucNJ4ik6
fZCxpy3szm7gaozWquGfD+oglIY7GLVsbeZBTDFgF44OcDAY
29AL3TKRKN+cnQr
6feVFe2PlZ2FK5zxWZNYfw==
)
 2022-01-04T09:06:47+0100 AzERLuJOCL [info] storage location: 
homepages/36/d151326688/htdocs/Arndt/Nextcloud/data/updater
oct8ysi6tkbf/downloads/
2022-01-04T09:06:47+0100 AzERLuJOCL [info] end of verifyIntegrity()
2022-01-04T09:06:47+0100 AzERLuJOCL [info] endStep("5")
2022-01-04T09:06:47+0100 vcMFnGA18n [info] request to updater
2022-01-04T09:06:47+0100 vcMFnGA18n [info] currentStep()
2022-01-04T09:06:47+0100 vcMFnGA18n [info] Step 5 is in state "end".
2022-01-04T09:06:47+0100 vcMFnGA18n [info] POST request for step
"6"
2022-01-04T09:06:48+0100 vcMFnGA18n [info] startStep("6")
2022-01-04T09:06:48+0100 vcMFnGA18n [info] extractDownload()
2022-01-04T09:06:48+0100 vcMFnGA18n [info] storage location: 
homepages/36/d151326688/htdocs/Arndt/Nextcloud/data/updater
oct8ysi6tkbf/downloads/
2022-01-04T09:07:35+0100 vcMFnGA18n [info] end of
extractDownload()
2022-01-04T09:07:35+0100 vcMFnGA18n [info] endStep("6")
2022-01-04T09:07:35+0100 BWfJhfGjjh [info] request to updater
2022-01-04T09:07:35+0100 BWfJhfGjjh [info] currentStep()
2022-01-04T09:07:35+0100 BWfJhfGjjh [info] Step 6 is in state "end".2022-01-04T09:07:35+0100 BWfJhfGjjh [info] POST request for step "7"
2022-01-04T09:07:36+0100 BWfJhfGjjh [info] startStep("7")
2022-01-04T09:07:36+0100 BWfJhfGjjh [info]
setMaintenanceMode("true")
2022-01-04T09:07:36+0100 BWfJhfGjjh [info] configFileName 
homepages/36/d151326688/htdocs/Arndt/Nextcloud/updater/..
config/config.php
2022-01-04T09:07:36+0100 BWfJhfGjjh [info] end of
setMaintenanceMode()
2022-01-04T09:07:36+0100 BWfJhfGjjh [info] endStep("7")
2022-01-04T09:07:36+0100 2ozDLNDkFd [info] request to updater
2022-01-04T09:07:36+0100 2ozDLNDkFd [info] currentStep()
2022-01-04T09:07:36+0100 2ozDLNDkFd [info] Step 7 is in state "end".
2022-01-04T09:07:36+0100 2ozDLNDkFd [info] POST request for step
"8"
2022-01-04T09:07:36+0100 2ozDLNDkFd [info] startStep("8")
2022-01-04T09:07:36+0100 2ozDLNDkFd [info] replaceEntryPoints()
2022-01-04T09:07:36+0100 2ozDLNDkFd [info] replace index.php
2022-01-04T09:07:36+0100 2ozDLNDkFd [info] replace status.php
2022-01-04T09:07:36+0100 2ozDLNDkFd [info] replace remote.php
2022-01-04T09:07:36+0100 2ozDLNDkFd [info] replace public.php
2022-01-04T09:07:36+0100 2ozDLNDkFd [info] replace ocs/v1.php
2022-01-04T09:07:36+0100 2ozDLNDkFd [info] replace ocs/v2.php
2022-01-04T09:07:36+0100 2ozDLNDkFd [info] end of
replaceEntryPoints()
2022-01-04T09:07:36+0100 2ozDLNDkFd [info] endStep("8")
2022-01-04T09:07:36+0100 q8mYGh2YsS [info] request to updater
2022-01-04T09:07:36+0100 q8mYGh2YsS [info] currentStep()
2022-01-04T09:07:36+0100 q8mYGh2YsS [info] Step 8 is in state "end".
2022-01-04T09:07:36+0100 q8mYGh2YsS [info] POST request for step
"9"2022-01-04T09:07:36+0100 q8mYGh2YsS [info] startStep("9")
2022-01-04T09:07:36+0100 q8mYGh2YsS [info] deleteOldFiles()
2022-01-04T09:08:07+0100 q8mYGh2YsS [info] config sample exists
2022-01-04T09:08:07+0100 q8mYGh2YsS [info] themes README exists
2022-01-04T09:10:59+0100 AJTv2aLGEH [info] request to updater
2022-01-04T09:10:59+0100 AJTv2aLGEH [info] currentStep()
2022-01-04T09:10:59+0100 AJTv2aLGEH [info] Step 9 is in state "start".
2022-01-04T09:15:05+0100 vYakl63MMA [info] request to updater
2022-01-04T09:15:05+0100 vYakl63MMA [info] currentStep()
2022-01-04T09:15:05+0100 vYakl63MMA [info] Step 9 is in state
"start".
2022-01-04T09:16:27+0100 q8mYGh2YsS [info] end of deleteOldFiles()
2022-01-04T09:16:27+0100 q8mYGh2YsS [info] endStep("9"

```

Derzeit hängt die Cloud. Beim Einloggen erscheint “update in progress”.  
Nun komme ich nicht weiter. Ich habe ssh & ftp-Zugriff auf den Webspace. Kann ich manuell einfach die alte Installation löschen und die aktuelle einspielen?  
Es gelingt mir aber nicht, irgendwelche occ-Befehle abzusetzen - zudem kann ich auch nirgends ein occ-Script finden.  
Wäre für Hilfe dankbar.  
lg  
Jörg

---

<div class="post-metadata">

**Author:** ![devnull](https://help.nextcloud.com/user_avatar/help.nextcloud.com/devnull/32/27793_2.png) [@devnull](https://help.nextcloud.com/u/devnull)\
**Post date:** [January 4, 2022, 10:26am UTC](https://help.nextcloud.com/t/nc-hangt-update-in-progress/130451/2 "2022-01-04T10:26:27Z")

</div>

Wenn man Zugriff über die Shell (SSH) hat, sollte man unbedingt diese verwenden. Es kann jedoch sein, dass du eine besondere Shell hast, so das das ganze sudo-Zeug wegfällt.

Statt  
`sudo -u www-data php /var/www/nextcloud/updater/updater.phar`

nur

`php /var/www/nextcloud/updater/updater.phar`

Pfad zur Nextcloud anpassen. Lese diesen [Eintrag](https://docs.nextcloud.com/server/latest/admin_manual/maintenance/update.html#using-the-command-line-based-updater)

---

<div class="post-metadata">

**Author:** ![Noebian](https://help.nextcloud.com/letter_avatar/noebian/32/6_22734026db12803ebb3e059622ac3534.png) [@Noebian](https://help.nextcloud.com/u/Noebian)\
**Post date:** [January 4, 2022, 10:37am UTC](https://help.nextcloud.com/t/nc-hangt-update-in-progress/130451/3 "2022-01-04T10:37:09Z")

</div>

Hi, danke für deine Antwort.  
Das Script startete verheißungsvoll, dann aber:  
Extracting …PHP Fatal error: require(): Failed opening required ‘/homepages/36/d151326688/htdocs/Arndt/Nextcloud/updater/…/version.php’ (include\_path=’.:/usr/lib/php7.4’) in phar:///homepages/36/d151326688/htdocs/Arndt/Nextcloud/updater/updater.phar/lib/Updater.php on line 658

---

<div class="post-metadata">

**Author:** ![devnull](https://help.nextcloud.com/user_avatar/help.nextcloud.com/devnull/32/27793_2.png) [@devnull](https://help.nextcloud.com/u/devnull)\
**Post date:** [January 4, 2022, 11:16am UTC](https://help.nextcloud.com/t/nc-hangt-update-in-progress/130451/4 "2022-01-04T11:16:43Z")

</div>

> [@Noebian](#):
>
> /lib/Updater.php on line 658

Die Suche hat folgenden [Thread](https://help.nextcloud.com/t/update-stuck-on-step-6-extracting/106321) ergeben. Vielleicht irgendwelche Benutzernamen, Gruppen und/oder Rechte falsch gesetzt?

Oder versuche mal:

`php occ maintenance:repair`  
(im Nextcloud-Verzeichnis oder Pfad von occ mit angeben)

---

<div class="post-metadata">

**Author:** ![Noebian](https://help.nextcloud.com/letter_avatar/noebian/32/6_22734026db12803ebb3e059622ac3534.png) [@Noebian](https://help.nextcloud.com/u/Noebian)\
**Post date:** [January 4, 2022, 11:56am UTC](https://help.nextcloud.com/t/nc-hangt-update-in-progress/130451/5 "2022-01-04T11:56:10Z")

</div>

Das ist ja leider Teil des Problems: Ich kann nirgendwo occ finden. Entsprechend das Ergebnis:

```auto
Could not open input file: occ

```

---

<div class="post-metadata">

**Author:** ![devnull](https://help.nextcloud.com/user_avatar/help.nextcloud.com/devnull/32/27793_2.png) [@devnull](https://help.nextcloud.com/u/devnull)\
**Post date:** [January 4, 2022, 12:04pm UTC](https://help.nextcloud.com/t/nc-hangt-update-in-progress/130451/6 "2022-01-04T12:04:17Z")

</div>

`occ` ist im Installationspfad der Nextcloud z. B. /var/www/nextcloud zu finden.

`php /var/www/nextcloud/occ maintenance:repair`

Schau gerne auch [hier](https://github.com/nextcloud/server)  
Wobei der [Inhalt](https://github.com/nextcloud/server/blob/master/occ) nicht wirklich interessant ist. 😉  
Also [hier](https://github.com/nextcloud/server/blob/master/console.php) weiterlesen. 😉

---

<div class="post-metadata">

**Author:** ![Noebian](https://help.nextcloud.com/letter_avatar/noebian/32/6_22734026db12803ebb3e059622ac3534.png) [@Noebian](https://help.nextcloud.com/u/Noebian)\
**Post date:** [January 4, 2022, 12:32pm UTC](https://help.nextcloud.com/t/nc-hangt-update-in-progress/130451/7 "2022-01-04T12:32:55Z")

</div>

Ich habe jetzt occ aus dem Updaterpfad nach Nextcloud kopiert, ebenso wie console.php und das lib-verzeichnis, das maintenance nach und nach reklamiert hat. Nun aber geht es nicht weiter: `Composer autoloader not found, unable to continue. Check the folder "3rdparty". Running "git submodule update --init" will initialize the git submodule that handles the subfolder "3rdparty`

Dumme Frage: Kann ich nicht einfach die neueste NC-Version runterladen, extrahieren und damit die bestehende überschreiben?

---

<div class="post-metadata">

**Author:** ![Noebian](https://help.nextcloud.com/letter_avatar/noebian/32/6_22734026db12803ebb3e059622ac3534.png) [@Noebian](https://help.nextcloud.com/u/Noebian)\
**Post date:** [January 7, 2022, 8:38am UTC](https://help.nextcloud.com/t/nc-hangt-update-in-progress/130451/8 "2022-01-07T08:38:38Z")

</div>

Nach etlichen Versuchen habe ich jetzt aufgegeben und Nextcloud neu installiert. Dafür treten nun neue Probleme auf 🙄  
Danke für die Unterstützung. Ich mache einen neuen Thread auf.

---

<div class="post-metadata">

**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 15, 2024, 10:30am UTC](https://help.nextcloud.com/t/nc-hangt-update-in-progress/130451/9 "2024-12-15T10:30:16Z")

</div>