Hello All,
i hope you are all good.
Today i seeking help here in this forum.
As our NC suddenly stopped working.
A little bit of background:
We had a NC up and running for now some months without any issues.
Basic Infos:
Its a dedicated system (Running as VM on Unraid Server)
Distributor ID: Ubuntu
Description: Ubuntu 20.04.4 LTS
Release: 20.04
Codename: focal
I am able to connect to the system itself and also connect via SSH.
The First think i checked was the free disk space as i supected this could be an issue, as i never checked it.
I supectiong a issue with the rights as i am not able to enter the www folder at all.
-bash: cd: www: Permission denied
Output of $df-h
Filesystem Size Used Avail Use% Mounted on
udev 2,1G 0 2,1G 0% /dev
tmpfs 412M 1,6M 411M 1% /run
/dev/vda2 2,2T 115G 1,9T 6% /
tmpfs 2,1G 0 2,1G 0% /dev/shm
tmpfs 5,3M 0 5,3M 0% /run/lock
tmpfs 2,1G 0 2,1G 0% /sys/fs/cgroup
/dev/loop1 132k 132k 0 100% /snap/bare/5
/dev/loop2 59M 59M 0 100% /snap/core18/2409
/dev/loop0 59M 59M 0 100% /snap/core18/2344
/dev/loop4 66M 66M 0 100% /snap/core20/1518
/dev/loop6 230M 230M 0 100% /snap/gnome-3-34-1804/77
/dev/loop3 230M 230M 0 100% /snap/gnome-3-34-1804/72
/dev/loop5 66M 66M 0 100% /snap/core20/1494
/dev/loop8 244M 244M 0 100% /snap/nextcloud/31033
/dev/loop9 54M 54M 0 100% /snap/snap-store/547
/dev/loop7 86M 86M 0 100% /snap/gtk-common-themes/1534
/dev/loop10 267M 267M 0 100% /snap/gnome-3-38-2004/106
/dev/loop11 57M 57M 0 100% /snap/snap-store/558
/dev/loop12 50M 50M 0 100% /snap/snapd/16010
/dev/loop14 97M 97M 0 100% /snap/gtk-common-themes/1535
/dev/loop13 421M 421M 0 100% /snap/gnome-3-38-2004/112
/dev/loop15 47M 47M 0 100% /snap/snapd/15904
/dev/vda1 536M 5,5M 531M 2% /boot/efi
tmpfs 412M 37k 412M 1% /run/user/125
tmpfs 412M 8,2k 412M 1% /run/user/1000
I am not quite sure if this is the problem or not, as the /dev/loopXX folders are all 100% used, this can not be right.
On the other i am not sure for what those folders are there.
I am also not sure where to start for trouble shooting as all steps i try do looks liks they are not woring, like nextcloud.occ (or $sudo nextcloud.occ)
output nextcloud.occ
Nextcloud is not installed - only a limited number of commands are available
Nextcloud 24.0.1
Usage:
command [options] [arguments]
Options:
-h, --help Display this help message
-q, --quiet Do not output any message
-V, --version Display this application version
--ansi Force ANSI output
--no-ansi Disable ANSI output
-n, --no-interaction Do not ask any interactive question
--no-warnings Skip global warnings, show command output only
-v|vv|vvv, --verbose Increase the verbosity of messages: 1 for normal output, 2 for more verbose output and 3 for debug
Available commands:
check check dependencies of the server environment
help Display help for a command
list List commands
status show some status information
app
app:check-code check code to be compliant
integrity
integrity:check-app Check integrity of an app using a signature.
integrity:check-core Check integrity of core code using a signature.
integrity:sign-app Signs an app using a private key.
integrity:sign-core Sign core using a private key.
l10n
l10n:createjs Create javascript translation files for a given app
maintenance
maintenance:install install Nextcloud
If i chech the status:
§sudo nextcloud.occ status
Nextcloud is not installed - only a limited number of commands are available
- installed: false
- version: 24.0.1.1
- versionstring: 24.0.1
- edition:
- maintenance: false
- needsDbUpgrade: false
- productname: Nextcloud
- extendedSupport: false
Why is it no longer isntalled ?
I am pretty confussed right now.
I did not do an update/upgrade at all.
When i try to run the maintenance: install comannd, i get the following message:
Database <sqlite> is not supported
As i menationed before, it worked püretty well and fast for months now.
All the updates worked fine.
What could be the reason here ?
How do i dive deeper to find the root cause if this issue?
I am limited to myknowledge of this but i`ll try as best as possible.
Would be gerat fo have the NC back up and running. Also der are some files i need to have access again.
The php8.0-fpm.log is empty…