j-ed
September 9, 2022, 7:15pm
1
Nextcloud version (eg, 20.0.5) : 24.0.5
Operating system and version (eg, Ubuntu 20.04) : Linux
Apache or nginx version (eg, Apache 2.4.25) : 2.4.53
PHP version (eg, 7.4) : 8.0.20
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N) : YES
Steps to replicate it:
After upgrading my server from Nextcloud v24.0.4 to v24.0.5 the personal profile picture is not shown anymore. Not in the upper right corner, nor if I open the personal settings. The profile picture is also not shown in the Windows or Android Nextcloud app anymore after a sync has taken place, instead the character avatar is shown, like “Tom Jones” → “TJ”.
If I open the user management contact pictures of other users are also not shown anymore. Strange is, that the picuture are shown if I share a file or folder or e.g. in the calendar app. Therefore I assume that the pictures itself are still available but something must have been changed in the server code which prevents it from being displayed?!
Can anyone else confirm this behavior?
j-ed
September 10, 2022, 7:51am
2
I’ve addressed this issue with the following bug report:
opened 07:47AM - 10 Sep 22 UTC
bug
0. Needs triage
### ⚠️ This issue respects the following points: ⚠️
- [X] This is a **bug**, … not a question or a configuration/webserver/proxy issue.
- [X] This issue is **not** already reported on Github _(I've searched it)_.
- [X] Nextcloud Server **is** up to date. See [Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) for supported versions.
- [X] Nextcloud Server **is** running on 64bit capable CPU, PHP and OS.
- [X] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/).
### Bug description
After upgrading my server from Nextcloud v24.0.4 to v24.0.5 the personal profile picture is not shown anymore. Not in the upper right corner, nor if I open the personal settings. The profile picture is also not shown in the Windows or Android Nextcloud app anymore after a sync has taken place, instead the character avatar is shown, like “John Excel → “JE”.
![20220910_nc-1](https://user-images.githubusercontent.com/2572764/189473980-521e353d-c8b3-4b96-ab86-59cae724ee1c.jpg)
If I open the user management contact pictures of other users are also not shown anymore.
![20220910_nc-2](https://user-images.githubusercontent.com/2572764/189474082-6f85eef0-9069-4cb3-a560-b4911061e8cd.jpg)
It is strange, that the pictures are shown if I share a file or folder or e.g. in the calendar app. Therefore I assume that the pictures itself are still available but something must have been changed in the server code which prevents it from being displayed?!
![20220910_nc-3](https://user-images.githubusercontent.com/2572764/189474435-c67f919b-58ad-491e-abd7-4ee7fba014dc.jpg)
### Steps to reproduce
1. Open Nextcloud
2. Check if the profile picture is shown in the upper right corner, personal settings or user management
### Expected behavior
The profile picture should be shown as before.
### Installation method
Community Manual installation with Archive
### Operating system
Other
### PHP engine version
PHP 8.0
### Web server
Apache (supported)
### Database engine version
MySQL
### Is this bug present after an update or on a fresh install?
Updated from a minor version (ex. 22.2.3 to 22.2.4)
### Are you using the Nextcloud Server Encryption module?
_No response_
### What user-backends are you using?
- [X] Default user-backend _(database)_
- [ ] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other
### Configuration report
```shell
## Environment
#### Server Configuration
OS: Linux 5.15.64
Web server: Apache2 2.4.53
Database: MariaDB 10.3.35
PHP version: 8.0.20
Nextcloud version: 24.0.5
#### Client Configuration
Browser: Mozilla Firefox 104.0.2
Operating system: Windows 10
```
### List of activated Apps
```shell
.
```
### Nextcloud Signing status
```shell
No errors have been found.
```
### Nextcloud Logs
```shell
.
```
### Additional info
.