NC 14 Can't reset user password as admin

Nextcloud version : 14.03
Operating system and version _: 16.04
Apache or nginx version : 2.4.18
PHP version v7.0.32

The issue you are facing:

Nothing happens when trying to manually reset Users password.
Log indicates that it’s trying to send out an email. I don’t have any email settings in Nextcloud at the moment.

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

  1. Login as Admin
  2. Go to Users
  3. Enter new password for a user and hit enter

The output of your Nextcloud log in Admin > Logging:

Swift_RfcComplianceException: Address in mailbox given [Diem25 Cloud@localhost.localdomain] does not comply with RFC 2822, 3.6.2.

    /var/www/html/3rdparty/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php - line 271:

    Swift_Mime_Headers_MailboxHeader->assertValidAddress("Diem25 Clou ... n")

    /var/www/html/3rdparty/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php - line 116:

    Swift_Mime_Headers_MailboxHeader->normalizeMailboxes({ Diem25 Clo ... "})

    /var/www/html/3rdparty/swiftmailer/swiftmailer/lib/classes/Swift/Mime/Headers/MailboxHeader.php - line 73:

    Swift_Mime_Headers_MailboxHeader->setNameAddresses({ Diem25 Clo ... "})

    /var/www/html/3rdparty/swiftmailer/swiftmailer/lib/classes/Swift/Mime/SimpleMimeEntity.php - line 603:

    Swift_Mime_Headers_MailboxHeader->setFieldBodyModel({ Diem25 Clo ... "})

    /var/www/html/3rdparty/swiftmailer/swiftmailer/lib/classes/Swift/Mime/SimpleMessage.php - line 219:

    Swift_Mime_SimpleMimeEntity->setHeaderFieldModel("From", { Diem25 Clo ... "})

    /var/www/html/lib/private/Mail/Message.php - line 101:

    Swift_Mime_SimpleMessage->setFrom({ Diem25 Clo ... "})


The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => '###',
  'passwordsalt' => ''###',
  'secret' => '###',
  'trusted_domains' => 
  array (
    0 => '##domain1',
    1 => '##domain2',
  ),
  'datadirectory' => '/var/www/data',
  'overwrite.cli.url' => 'https://domain1',
  'dbtype' => 'mysql',
  'version' => '14.0.3.0',
  'dbname' => '###',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => '',
  'mysql.utf8mb4' => true,
  'dbuser' => '###',
  'dbpassword' => '###',
  'installed' => true,
  'mail_smtpmode' => 'smtp',
  'mail_smtpauthtype' => 'LOGIN',
  'mail_smtpauth' => 1,
  'mail_smtpsecure' => 'tls',
  'mail_smtpname' => '',
  'mail_smtppassword' => '',
  'cache_path' => '/var/www/data/cache',
  'maintenance' => false,
  'loglevel' => 2,
  'updater.secret' => '###',
  'theme' => '',
);

The output of your Apache/nginx/system log in /var/log/____:

PASTE HERE
1 Like

Anyone knows how to solve this?