The Basics
- Nextcloud Server version (e.g., 29.x.x):
- 30.0.6
- Operating system and version (e.g., Ubuntu 24.04):
- Debian 12
- Web server and version (e.g, Apache 2.4.25):
- Docker/Apache
- Reverse proxy and version _(e.g. nginx 1.27.2)
- traefik v3
- PHP version (e.g, 8.3):
- 8.2
- Is this the first time you’ve seen this error? (Yes / No):
- yes
- When did this problem seem to first start?
- 7.3.2025
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- Docker (non AIO)
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
- no
Summary of the issue you are facing:
When selecting the files app the (left side) navigation bar is cleared before the page is fully loaded
Steps to replicate it (hint: details matter!):
- Click on files app icon
- When reloaded the navigation is filled and right before the page loading is completed is is cleared and is is completely empty.
Log entries
none
Nextcloud
nothing
Web Browser
Failed to register fileAction filesplugin.js:108:9
<anonym> filesplugin.js:108
(Async: EventListener.handleEvent)
<anonym> filesplugin.js:69
<anonym> filesplugin.js:108
<anonym> filesplugin.js:108
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
nothing
Configuration
Nextcloud
The output of occ config:list system o
_apps # docker exec -it -u www-data nextcloud-app php occ config:list system
{
"system": {
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"version": "30.0.6.2",
"dbtype": "mysql",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"data-fingerprint": "11850a4f44de33ab208ffed3158eb924",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"tempdirectory": "\/var\/www\/html\/data\/tmp",
"logfile": "\/var\/www\/html\/data\/nextcloud.log",
"loglevel": 0,
"log_type": "file",
"log_rotate_size": 10485760,
"trusted_domains": {
"0": "localhost",
"4": "192.0.0.0\/24",
"1": "*.domain.cc",
"2": "45.155.186.78",
"3": "traefik",
"5": "172.18.0.2",
},
"overwrite.cli.url": "https:\/\/nc.domain.cc",
"htaccess.RewriteBase": "\/",
"enable_previews": true,
"preview_max_x": 512,
"preview_max_y": 512,
"preview_max_filesize_image": 50,
"preview_concurrency_all": 3,
"preview_concurrency_new": 2,
"enabledPreviewProviders": [
"OC\\Preview\\PNG",
"OC\\Preview\\JPEG",
"OC\\Preview\\GIF",
"OC\\Preview\\HEIC",
"OC\\Preview\\BMP",
"OC\\Preview\\XBitmap",
"OC\\Preview\\MP3",
"OC\\Preview\\TXT",
"OC\\Preview\\MarkDown",
"OC\\Preview\\OpenDocument",
"OC\\Preview\\Krita",
"OC\\Preview\\Movie",
"OC\\Preview\\PDF",
"OC\\Preview\\TIFF",
"OC\\Preview\\SVG",
"OC\\Preview\\MP4",
"OC\\Preview\\Image",
"OC\\Preview\\MKV",
"OC\\Preview\\Illustrator",
"OC\\Preview\\MSOffice2003",
"OC\\Preview\\MSOffice2007",
"OC\\Preview\\MSOfficeDoc",
"OC\\Preview\\Photoshop",
"OC\\Preview\\Postscript",
"OC\\Preview\\StarOffice",
"OC\\Preview\\Font"
],
"jpeg_quality": "90",
"overwriteprotocol": "https",
"theme": "",
"mail_smtpdebug": "true",
"ldapIgnoreNamingRules": false,
"mail_smtpmode": "smtp",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"app_install_overwrite": [
"files_external_gdrive",
"files_external_onedrive",
"occweb",
"dashboard",
"keeweb",
"cookbook",
"files_bpm",
"cms_pico",
"polls",
"metadata",
"unsplash",
"files_mindmap",
"solid",
"files_rightclick"
],
"forwarded_for_headers": [
"HTTP_X_FORWARDED",
"HTTP_FORWARDED_FOR"
],
"default_phone_region": "AT",
"music.cover_size": 500,
"music.podcast_auto_update_interval": 0.5,
"music.lastfm_api_key": "5f813c858ae9dc6783ac09412850e7e9",
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"defaultapp": "dashboard,files",
"knowledgebaseenabled": true,
"trashbin_retention_obligation": "auto, 90",
"default_timezone": "Europe\/Vienna",
"logtimezone": "Europe\/Vienna",
"0": "memcache.distributed\u2019 => \u2018\\OC\\Memcache\\Redis",
"1": "memcache.locking\u2019 => \u2018\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"activity_expire_days": 20,
"allow_user_to_change_display_name": true,
"profile.enabled": true,
"maintenance_window_start": 23,
"mail_smtpsecure": "ssl",
"mail_smtpauth": true,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"session_keepalive": true,
"debug": false,
"overwritehost": "nc.domain.cc",
"overwritewebroot": "\/",
"apps_path": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": true
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"memcache.distributed": "\\OC\\Memcache\\Redis",
"upgrade.disable-web": true,
"fulltextsearch_elasticsearch_host": "http:\/\/elasticsearch:9200",
"fulltextsearch_elasticsearch_index": "nc_index",
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.locking": "\\OC\\Memcache\\Redis"
}
}
Apps
Enabled:
- activity: 3.0.0
- admin_audit: 1.20.0
- bruteforcesettings: 3.0.0
- calendar: 5.1.3
- calendar_resource_management: 0.9.0
- cloud_federation_api: 1.13.0
- cloud_py_api: 0.2.0
- comments: 1.20.1
- contacts: 7.0.3
- contactsinteraction: 1.11.0
- cookbook: 0.11.3
- dashboard: 7.10.0
- dav: 1.31.1
- dicomviewer: 2.3.0
- external: 5.5.2
- federatedfilesharing: 1.20.0
- files: 2.2.0
- files_bpm: 1.7.0
- files_downloadlimit: 3.0.0
- files_external: 1.22.0
- files_fulltextsearch: 31.0.0
- files_pdfviewer: 3.0.0
- files_reminders: 1.3.0
- files_sharing: 1.22.0
- files_trashbin: 1.20.1
- files_versions: 1.23.0
- fileslibreofficeedit: 2.0.1
- forms: 5.0.2
- fulltextsearch: 30.0.1
- fulltextsearch_elasticsearch: 30.0.1
- groupfolders: 18.1.1
- integration_github: 3.1.1
- integration_mastodon: 3.1.1
- logreader: 3.0.0
- lookup_server_connector: 1.18.0
- maps: 1.5.0
- mediadc: 0.4.0
- nextcloud_announcements: 2.0.0
- notes: 4.11.0
- notifications: 3.0.0
- oauth2: 1.18.1
- openhab: 0.14.0
- password_policy: 2.0.0
- photos: 3.0.2
- polls: 7.4.1
- privacy: 2.0.0
- provisioning_api: 1.20.0
- recommendations: 3.0.0
- related_resources: 1.5.0
- richdocuments: 8.5.4
- richdocumentscode: 24.4.1204
- serverinfo: 2.0.0
- settings: 1.13.0
- sharebymail: 1.20.0
- side_menu: 4.0.1
- snappymail: 2.38.2
- survey_client: 2.0.0
- systemtags: 1.20.0
- tables: 0.9.0
- tasks: 0.16.1
- text: 4.1.0
- theming: 2.6.0
- theming_customcss: 1.18.0
- twofactor_backupcodes: 1.19.0
- updatenotification: 1.20.0
- user_status: 1.10.0
- viewer: 3.0.0
- weather_status: 1.10.0
- webhook_listeners: 1.1.0-dev
- whiteboard: 1.0.5
- workflow_script: 1.15.0
- workflowengine: 2.12.0
Disabled: - app_api: 4.0.6 (installed 4.0.5)
- circles: 30.0.0 (installed 26.0.0)
- cms_pico: 1.0.21 (installed 1.0.21)
- encryption: 2.18.0
- federation: 1.20.0 (installed 1.20.0)
- firstrunwizard: 3.0.0 (installed 3.0.0)
- keeweb: 0.6.20 (installed 0.6.20)
- solid: 0.9.1 (installed 0.9.1)
- support: 2.0.0 (installed 2.0.0)
- suspicious_login: 8.0.0
- twofactor_nextcloud_notification: 4.0.0
- twofactor_totp: 12.0.0-dev
- user_ldap: 1.21.0 (installed 1.16.0)
- workflow_ocr: 1.30.1 (installed 1.30.1)
