# My user is into the admin group, but i'm not able to update the details or even upload files **URL:** \ **Category:** ℹ️ Support\ **Tags:** configure\ **Created:** [December 4, 2023, 5:17pm UTC](https://help.nextcloud.com/t/my-user-is-into-the-admin-group-but-im-not-able-to-update-the-details-or-even-upload-files/175765 "2023-12-04T17:17:34Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![raulmagdalena](https://help.nextcloud.com/user_avatar/help.nextcloud.com/raulmagdalena/32/56504_2.png) [@raulmagdalena](https://help.nextcloud.com/u/raulmagdalena)\ **Post date:** [December 4, 2023, 5:17pm UTC](https://help.nextcloud.com/t/my-user-is-into-the-admin-group-but-im-not-able-to-update-the-details-or-even-upload-files/175765/1 "2023-12-04T17:17:34Z")
Nextcloud version:Nextcloud Hub 6 (27.1.1.) Operating system and version Ubuntu 23.10 After the installation on my hosting service under a subdomain, seems that all works great but i’m not able to update my user details (the only user in fact) and also not able to upload files to the files folder, even the user is into the admin group. I’ve created another user, which is not into the admin group, and logged in as that user, and the problem ramains the same, i’m not able to update the details for this new user ![imatge](https://help.nextcloud.com/uploads/default/original/3X/9/f/9fe84a8b8f52d9ef4446b92b1340596bcdaf5b1a.png) ---
**Author:** ![ernolf](https://help.nextcloud.com/user_avatar/help.nextcloud.com/ernolf/32/77874_2.png) [@ernolf](https://help.nextcloud.com/u/ernolf)\ **Post date:** [December 5, 2023, 1:14am UTC](https://help.nextcloud.com/t/my-user-is-into-the-admin-group-but-im-not-able-to-update-the-details-or-even-upload-files/175765/2 "2023-12-05T01:14:43Z")
This is the message from the logfile: ``` "Password is present in the compromised password list. Please choose a different password" "Login failed: raulmagdalena@gmail.com (Remote IP: 37.29.135.229) "Login failed: raulmagdalena (Remote IP: 37.29.135.229) "Login failed: raulmagdalena (Remote IP: 37.29.135.229) "Login failed: raulmagdalena@proton.me (Remote IP: 37.29.135.229) "Login failed: 'user-9920910' (Remote IP: 37.29.135.229) ``` What part you do not understand? Much luck, ernolf ---
**Author:** ![raulmagdalena](https://help.nextcloud.com/user_avatar/help.nextcloud.com/raulmagdalena/32/56504_2.png) [@raulmagdalena](https://help.nextcloud.com/u/raulmagdalena)\ **Post date:** [December 5, 2023, 9:22am UTC](https://help.nextcloud.com/t/my-user-is-into-the-admin-group-but-im-not-able-to-update-the-details-or-even-upload-files/175765/3 "2023-12-05T09:22:26Z")
Thanks @ernolf These are my previous trys to see if i’ve created another user that i did not rementber. I’ve just done a fresh nextcloud installation and the problem remains the same. The first think that i try to do is to update the user profile without exit. No field can be update but the profile logo ¿? Has to be a permissions issue but i’m not able to find it ---
**Author:** ![raulmagdalena](https://help.nextcloud.com/user_avatar/help.nextcloud.com/raulmagdalena/32/56504_2.png) [@raulmagdalena](https://help.nextcloud.com/u/raulmagdalena)\ **Post date:** [December 5, 2023, 9:44am UTC](https://help.nextcloud.com/t/my-user-is-into-the-admin-group-but-im-not-able-to-update-the-details-or-even-upload-files/175765/4 "2023-12-05T09:44:36Z")
I’ve just installed nextcloud at localhost and everything runs well ---
**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 14, 2024, 1:22pm UTC](https://help.nextcloud.com/t/my-user-is-into-the-admin-group-but-im-not-able-to-update-the-details-or-even-upload-files/175765/5 "2024-12-14T13:22:04Z")