mehdimj
February 14, 2023, 10:55pm
1
Hi all.
I have an problem with Nextcloud Android app, When I try to login it hangs and after that remain hang until program closes unexpectedly.
Here is the video example:
I had this problem withHuawei Nova 7i, Xiaomi Redmi note 10 lite and my recent phone Samsung A73 5G.
I am using self hosted Nextcloud for two years, I had it on bare metal without https, on Ubuntu 20.04 openshift kvm cloud and recently on Ubuntu 22.04 VmWare esxi behind Cloudflare DNS proxy and every migration I had, I reinstall new instance and them I copy my data into it.
I mostly used my Nextcloud for notes, my problem with Nextcloud starts from here:
opened 10:39AM - 24 Dec 21 UTC
closed 12:53PM - 24 Dec 21 UTC
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**Describe the bug**
Synchronization failed after I enabled Two-Factor TOTP Provider
**To Reproduce**
Steps to reproduce the behavior:
1. Go to nextcloud->apps and install Two-Factor TOTP Provider.
2. Click on security and enable TOTP.
3. Go to notes app on android.
4. See the error.
**Expected behavior**
To works fine but
**Screenshots**
**Smartphone (please complete the following information):**
- Nextcloud Notes-Version (android app):
3.4.16
- F-Droid or Play Store:
on F-Droid
- Android-Version:
10
- Device:
huawei nova 7i
**Server**
- Nextcloud version:
- Nextcloud Notes version (server app):
**Stacktrace**
```
App Version: 3.4.16
App Version Code: 3004016
App Flavor: fdroid
Files App Version Code: 20211217 (Beta)
---
OS Version: 4.14.116(10.1.0.375C185)
OS API Level: 29
Device: HWJNY
Manufacturer: HUAWEI
Model (and Product): JNY-LX1 (JNY-LX1)
---
java.lang.RuntimeException: com.nextcloud.android.sso.exceptions.NextcloudApiNotRespondingException: Nextcloud files app api is not responding. Please report this issue.
at io.reactivex.internal.util.ExceptionHelper.wrapOrThrow(ExceptionHelper.java:46)
at io.reactivex.internal.observers.BlockingMultiObserver.blockingGet(BlockingMultiObserver.java:93)
at io.reactivex.Maybe.blockingGet(Maybe.java:2321)
at io.reactivex.Observable.blockingSingle(Observable.java:5381)
at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.pullRemoteChanges(NotesServerSyncTask.java:219)
at it.niedermann.owncloud.notes.persistence.NotesServerSyncTask.run(NotesServerSyncTask.java:96)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:462)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641)
at java.lang.Thread.run(Thread.java:929)
Caused by: com.nextcloud.android.sso.exceptions.NextcloudApiNotRespondingException: Nextcloud files app api is not responding. Please report this issue.
at com.nextcloud.android.sso.api.AidlNetworkRequest.waitForApi(AidlNetworkRequest.java:147)
at com.nextcloud.android.sso.api.AidlNetworkRequest.performAidlNetworkRequestV2(AidlNetworkRequest.java:278)
at com.nextcloud.android.sso.api.AidlNetworkRequest.performNetworkRequestV2(AidlNetworkRequest.java:165)
at com.nextcloud.android.sso.api.NextcloudAPI.performNetworkRequestV2(NextcloudAPI.java:171)
at com.nextcloud.android.sso.api.NextcloudAPI.lambda$performRequestObservableV2$1$com-nextcloud-android-sso-api-NextcloudAPI(NextcloudAPI.java:110)
at com.nextcloud.android.sso.api.NextcloudAPI$$ExternalSyntheticLambda0.subscribe(Unknown Source:6)
at io.reactivex.internal.operators.observable.ObservableFromPublisher.subscribeActual(ObservableFromPublisher.java:31)
at io.reactivex.Observable.subscribe(Observable.java:12284)
at io.reactivex.internal.operators.observable.ObservableSingleMaybe.subscribeActual(ObservableSingleMaybe.java:31)
at io.reactivex.Maybe.subscribe(Maybe.java:4290)
at io.reactivex.Maybe.blockingGet(Maybe.java:2320)
... 8 more
```
The Nextcloud Note is using Nextcloud app as authentication and since then I have problem with sync, like that video I mentioned above.
BTW:
This server is dedicated to Nextcloud and no other apps.
This Server is behind firewall and opens from specific public IPs.
My nextcloud instance is information:
NC server: “25.0.3.2”
Web server: Apache2
database: Mariadb
php: “8.1.2-1ubuntu2.10”
os: “GNU/Linux”
architecture: “x86_64”