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Nextcloud version (eg, 18.0.2): 20.0.0
Operating system and version (eg, Ubuntu 20.04): Fedora 30
Apache or nginx version (eg, Apache 2.4.25): nginx 1.18
PHP version (eg, 7.1): 7.3.18
The issue you are facing:
I discovered today that at least two full directories are completely missing from nextcloud.
I think this happened while upgrading from NC 19 to NC 20 at Oct. 12., but I am not 100% sure.
There are no trace of them anywhere, and logs do not give any clue as to what happened.
The two paths I have found so far was shared between multiple users on the installation, and both paths started with th word “Felles”, and contained about 50 000 files.
When issuing a mysql-command:
> select from_unixtime(timestamp), user, subject, file from oc_activity where file like "%Felles%" order by timestamp desc limit 10;
I can see that some files inside the directories were moved around at 2020-10-11, but nothing has touched the dirs after that.
If I go into $nextcloud/data, and do a
find . | grep Felles I can find a few entries in some of the “files_versions” subdirectories, but nothing more. Both the directories are completely missing.
Selecting from oc_filecache gives me zero (other than the few “files_versions”-files:
> select * from oc_filecache where path like "%Felles%" and path not like "%files_versions/%";
Empty set (1.223 sec)
I can see my own user having had the share mounted:
> select * from oc_mounts where mount_point like "%Felles%";
+-------+------------+---------+---------+----------------------------+----------+
| id | storage_id | root_id | user_id | mount_point | mount_id |
+-------+------------+---------+---------+----------------------------+----------+
| 53373 | 2 | 409163 | olen | /olen/files/Felles bilder/ | NULL |
+-------+------------+---------+---------+----------------------------+----------+
1 row in set (0.002 sec)
But not the other users.
I can find some very old entries in oc_properties:
select count(*) from oc_properties where propertypath like "%Felles%";
+----------+
| count(*) |
+----------+
| 60 |
+----------+
1 row in set (0.016 sec)
But these are references to files that were deleted more than two years ago.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Unknown
The output of your Nextcloud log in Admin > Logging:
The log was completely empty.
The output of your Apache/nginx/system log in /var/log/____:
I have searched the nginx-logs for entries containing "Felles". but can't find any for as far back as the logs last.
The files are also gone from all the clients, but I can’t find anything in the activity history or in the sqlite-db files about them being removed.