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Nextcloud version : 25.0.3
Operating system and version: ? Hosted Server
Apache or nginx version : ?
PHP version: 8.1.4
The issue you are facing:
When i try to execute the occ comand i get the following message:
Your data directory is invalid.
Ensure there is a file called ".ocdata" in the root of the data directory.
Cannot create "data" directory.
This can usually be fixed by giving the web server write access to the root directory. See https://docs.nextcloud.com/server/25/go.php?to=admin-dir_permissions
I tried already setting permissions for the folders and resetting my background jobs, which worked for some users.
Note: Nextcloud does not belong to http-www as it is hosted on a netcup plesk setup, which is weird in this regard.
The issue appeared after migrating the Server to a new domain.
The Change was otherwise no problem. For example, the Webinterface works without problem and I can create files there. To copy the files I used in absence of the rsync, even logging me in per ssh, is cp -a, which should preserve every ownership.
Here are the outputs of ls -la (Note i changed already the ownership permissions around to experiment)
drwxrwxrwx 18 hosting101455 psaserv 4096 Oct 23 10:17 .
drwxrwxrwx 3 hosting101455 psaserv 4096 Oct 12 14:59 ..
-rw-r--r-- 1 hosting101455 psacln 3345 Oct 11 10:10 .htaccess
-rw-r--r-- 1 hosting101455 psacln 101 Jan 17 2023 .user.ini
drwxrwxrwx 3 hosting101455 psacln 4096 Oct 8 2019 .well-known
drwxr-xr-x 47 hosting101455 psacln 4096 Jan 20 2023 3rdparty
-rw-r--r-- 1 hosting101455 psacln 19327 Jan 17 2023 AUTHORS
-rw-r--r-- 1 hosting101455 psacln 34520 Jan 17 2023 COPYING
drwxr-xr-x 84 hosting101455 psacln 4096 Oct 23 01:42 apps
drwxrwxrwx 2 hosting101455 psacln 4096 Oct 23 03:43 config
-rw-r--r-- 1 hosting101455 psacln 4095 Jan 17 2023 console.php
drwxr-xr-x 23 hosting101455 psacln 4096 Jan 20 2023 core
-rw-r--r-- 1 hosting101455 psacln 6317 Jan 17 2023 cron.php
drwxrwxrwx 37 hosting101455 psacln 4096 Oct 23 11:06 data
drwxr-xr-x 2 hosting101455 psacln 12288 Jan 20 2023 dist
-rw-r--r-- 1 hosting101455 psacln 156 Jan 17 2023 index.html
-rw-r--r-- 1 hosting101455 psacln 3456 Jan 17 2023 index.php
drwxr-xr-x 6 hosting101455 psacln 4096 Jan 20 2023 lib
drwxr-xr-x 3 hosting101455 psacln 4096 Apr 22 2023 nextcloud-data
-rw-r--r-- 1 hosting101455 psacln 283 Jan 17 2023 occ
drwxr-xr-x 2 hosting101455 psacln 4096 Jan 20 2023 ocm-provider
drwxr-xr-x 2 hosting101455 psacln 4096 Jan 20 2023 ocs
drwxr-xr-x 2 hosting101455 psacln 4096 Jan 20 2023 ocs-provider
-rw-r--r-- 1 hosting101455 psacln 3139 Jan 17 2023 public.php
-rw-r--r-- 1 hosting101455 psacln 5549 Jan 17 2023 remote.php
drwxr-xr-x 4 hosting101455 psacln 4096 Jan 20 2023 resources
-rw-r--r-- 1 hosting101455 psacln 26 Jan 17 2023 robots.txt
-rw-r--r-- 1 hosting101455 psacln 2452 Jan 17 2023 status.php
drwxrwxrwx 3 hosting101455 psacln 4096 Jan 20 2023 themes
drwxr-xr-x 2 hosting101455 psacln 4096 Oct 23 01:40 tmp
drwxrwxrwx 2 hosting101455 psacln 4096 Jan 20 2023 updater
-rw-r--r-- 1 hosting101455 psacln 383 Jan 17 2023 version.php
The Cloud is in the folder httpdocs
drwxrwxrwx 18 hosting101455 psaserv 4096 Oct 23 10:17 httpdocs
Is this the first time you’ve seen this error? (Y/N): Y
The output of your Nextcloud log in Admin > Logging:
Latest log immediatly afte rtrying to execute occ
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Run OC\\Core\\BackgroundJobs\\BackgroundCleanupUpdaterBackupsJob job with ID 24376","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
{"reqId":"SyjlkvLGG63opNGBABAY","level":1,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"no app in context","method":"","url":"--","message":"Could not find updater directory /var/www/vhosts/hosting101455.af996.netcup.net/cloud.stammkirkias.de/httpdocs/data/updater-oclqv2c2y8oz/backups - cleanup step not needed","userAgent":"--","version":"25.0.3.2","data":[]}
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Finished OC\\Core\\BackgroundJobs\\BackgroundCleanupUpdaterBackupsJob job with ID 24376 in 0 seconds","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"CLI cron call has selected job with ID 24377","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Run OC\\Core\\BackgroundJobs\\LookupServerSendCheckBackgroundJob job with ID 24377","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Finished OC\\Core\\BackgroundJobs\\LookupServerSendCheckBackgroundJob job with ID 24377 in 0 seconds","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"CLI cron call has selected job with ID 18","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Run OCA\\UpdateNotification\\ResetTokenBackgroundJob job with ID 18","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Finished OCA\\UpdateNotification\\ResetTokenBackgroundJob job with ID 18 in 0 seconds","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"CLI cron call has selected job with ID 2941","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Run OCA\\DAV\\BackgroundJob\\CleanupDirectLinksJob job with ID 2941","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Finished OCA\\DAV\\BackgroundJob\\CleanupDirectLinksJob job with ID 2941 in 0 seconds","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"CLI cron call has selected job with ID 2942","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Run OCA\\DAV\\BackgroundJob\\UpdateCalendarResourcesRoomsBackgroundJob job with ID 2942","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Finished OCA\\DAV\\BackgroundJob\\UpdateCalendarResourcesRoomsBackgroundJob job with ID 2942 in 0 seconds","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"CLI cron call has selected job with ID 2943","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Run OCA\\DAV\\BackgroundJob\\CleanupInvitationTokenJob job with ID 2943","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Finished OCA\\DAV\\BackgroundJob\\CleanupInvitationTokenJob job with ID 2943 in 0 seconds","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"CLI cron call has selected job with ID 2944","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
{"reqId":"SyjlkvLGG63opNGBABAY","level":0,"time":"2023-10-22T23:06:26+00:00","remoteAddr":"","user":"--","app":"cron","method":"","url":"--","message":"Run OCA\\Files_Sharing\\BackgroundJob\\FederatedSharesDiscoverJob job with ID 2944","userAgent":"--","version":"25.0.3.2","data":{"app":"cron"}}
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => '***,
'passwordsalt' => '***',
'secret' => '***',
'trusted_domains' =>
array (
0 => 'cloud.domain.de',
1 => 'cloud.domain.me',
2 => 'cloud.domain.de',
),
'datadirectory' => '/var/www/vhosts/hostingadress/cloud.domain.de/httpdocs/data',
'dbtype' => 'mysql',
'version' => '25.0.3.2',
'overwrite.cli.url' => 'https://cloud.domain.de',
'dbname' => 'k59766_ks_cloud',
'dbhost' => 'ip:3306',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => 'db_user',
'dbpassword' => '***',
'mysql.utf8mb4' => true,
'installed' => true,
'maintenance' => false,
'logtimezone' => 'UTC',
'theme' => '',
'loglevel' => 0,
'skeletondirectory' => '',
'updater.release.channel' => 'stable',
'default_phone_region' => 'DE',
'mail_smtpmode' => 'smtp',
'mail_smtpsecure' => 'ssl',
'mail_from_address' => 'cloud',
'mail_domain' => 'domain.de',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpauth' => 1,
'mail_smtphost' => 'domain.netcup.net',
'mail_smtpport' => '465',
'trashbin_retention_obligation' => 'auto',
'check_data_directory_permissions' => false,
'app_install_overwrite' =>
array (
0 => 'occweb',
1 => 'impersonate',
),
'mail_sendmailmode' => 'smtp',
'mail_smtpname' => 'cloud@domain.de',
'mail_smtppassword' => '****',
);
Thank you already