Missing fields in personal settings

[/details]

Nextcloud version 19.0.2
Operating system and version Ubuntu 18.04
Apache or nginx version Apache 2.4.46
PHP version 7.3.21

The issue you are facing:

I have six nextcloud instances, all the same configuration. The issue manifests on one instance only. On the Personal Info page the fields for Phone Number, Address, Website and Twitter are missing.

It’s the first time I see such an issue.

Steps to replicate it:

First seen after upgrading to 19.0.2 from 18.0.8 with the command line tool, but only on one instance. All other nextcloud instances are ok.

The output of your Nextcloud log in Admin > Logging:

Nothing

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => '..........',
  'passwordsalt' => '...............',
  'secret' => '..............',
  'trusted_domains' =>
  array (
    0 => 'cloud......................',
  ),
  'datadirectory' => '/var/ncdata/.......',
  'dbtype' => 'mysql',
  'version' => '19.0.2.2',
  'overwrite.cli.url' => 'https://cloud......',
  'dbname' => '......',
  'dbhost' => 'localhost',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'mysql.utf8mb4' => true,
  'dbuser' => '....',
  'dbpassword' => '....',
  'installed' => true,
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'memcache.distributed' => '\\OC\\Memcache\\Redis',
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'redis' =>
  array (
    'host' => '/var/run/redis/redis-server.sock',
    'port' => 0,
    'timeout' => 0,
    'dbindex' => 5,
  ),
  'filelocking.enabled' => true,
  'appstore.experimental.enabled' => 'true',
  'updater.release.channel' => 'stable',
  'enable_previews' => true,
  'preview_max_y' => 1024,
  'preview_max_scale_factor' => 8,
  'enabledPreviewProviders' =>
  array (
    0 => 'OC\\Preview\\BMP',
    1 => 'OC\\Preview\\GIF',
    2 => 'OC\\Preview\\HEIC',
    3 => 'OC\\Preview\\JPEG',
    4 => 'OC\\Preview\\MarkDown',
    5 => 'OC\\Preview\\MP3',
    6 => 'OC\\Preview\\PNG',
    7 => 'OC\\Preview\\TXT',
    8 => 'OC\\Preview\\XBitmap',
    9 => 'OC\\Preview\\Movie',
  ),
  'trashbin_retention_obligation' => 'auto',
  'maintenance' => false,
  'theme' => '',
  'loglevel' => 2,
  'default_language' => 'de',
  'default_locale' => 'de_DE',
  'allow_user_to_change_display_name' => 'false',
  'skeletondirectory' => '/var/ncdata/nc_05/site/skeleton',
  'updater.secret' => '.......',
);

The output of your Apache/nginx/system log in /var/log/____:

Nothing obvious.

Thanks a lot, this indeed fixed the issue.