Microsoft Edge Video php-fpm AC3

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Problem with Microsoft Edge and video playback php-fpm.

Sorry to hear you’re facing problems :slightly_frowning_face: is for home/non-enterprise users. If you’re running a business, paid support can be accessed via where we can ensure your business keeps running smoothly.

In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:


Or for longer, use three backticks above and below the code snippet:


Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version (eg, 12.0.2):
Operating system and version (eg, Ubuntu 17.04):Ubuntu 18.04
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.41
PHP version (eg, 7.1): 7.3.9

The issue you are facing:Good afternoon.
Need your help.
I have nextcloud configured on Apache 2.4 php 7.3.9 postgresql 11
Server Configuration: Hyper - V, Ryzen 5 3600, 6GB RAM.
I configured everything according to the instructions
So, the problem is that when I launch several videos from the cloud through the Chrome browser, the sound does not play everywhere.
But if I play several videos through the Microsoft Edge browser, then there is sound.
So the problem is also that when I work through Chrome, everything works fine, but if through Microsoft Edge, then after a while terrible brakes begin.
I began to look at php-fpm logs and see the following:
[21-Sep-2019 19:05:44] WARNING: [pool www] seems busy (you may need to increase pm.start_servers, or pm.min / max_spare_servers), spawning 16 children, there are 9 idle, and 88 total children
[21-Sep-2019 19:05:45] WARNING: [pool www] seems busy (you may need to increase pm.start_servers, or pm.min / max_spare_servers), spawning 32 children, there are 9 idle, and 89 total children
[21-Sep-2019 19:05:46] WARNING: [pool www] server reached pm.max_children setting (90), consider raising it
Although I configured php-fpm (www.conf) mode = dynamic. And the number of processes with a margin.
Tell me what is wrong with my config or browser?
Why does sound work on Edge but not on Chrome?
Why does my php-fpm start to slow down and the whole pool gets clogged?

Is this the first time you’ve seen this error? (Y/N): Y

Steps to replicate it:

The output of your Nextcloud log in Admin > Logging:


The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):


The output of your Apache/nginx/system log in /var/log/____: