Support intro
Sorry to hear you’re facing problems 
help.nextcloud.com is for home/non-enterprise users. If you’re running a business, paid support can be accessed via portal.nextcloud.com where we can ensure your business keeps running smoothly.
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
example
Or for longer, use three backticks above and below the code snippet:
longer
example
here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can 
Some useful links to gather information about your Nextcloud Talk installation:
Information about Signaling server: /index.php/index.php/settings/admin/talk#signaling_server
Information about TURN server: /index.php/settings/admin/talk#turn_server
Information about STUN server: /index.php/settings/admin/talk#stun_server
Nextcloud version (eg, 24.0.1): 31
Talk Server version (eg, 14.0.2): -
Custom Signaling server configured: no
Custom TURN server configured: no
Custom STUN server configured: no
In case the web version of Nextcloud Talk is involved:
Operating system (eg, Windows/Ubuntu/…): No
Browser name and version (eg, Chrome v101): No
In case mobile Nextcloud Talk apps are involved:
Talk iOS version (eg, 14.0.2): No
Talk Android version (eg, 14.0.2): No
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
-
Create a meeting with several attendes and a lobby
-
One participent clicks meeting and ends up in Lobby
-
Wait approx 1:30 min and I get “Connection lost”
My question is if there is a lobby timeout setting? And if so how do I change it?