I wish I could tell if I should have posted on Git first. 
System Information: 
https://cloud.ruppssites.com/index.php/s/mw4nPrntn6ep3Sx
freshness date = 2020-01-11T05:00:00Z
Key for System Information
vprY+KT1DlnG8u/3LV1q
Nextcloud version: 17.0.2 (also see link above)
Operating system and version: Ubuntu 18.04 LTS (also see link above)
Apache version: 2.4.41 (also see link above)
PHP version: 7.3.13 & 7.4.1 (also see link above)
The issue you are facing:
The user account that was given Admin type authority, but is not the initial full admin of the server cannot access their User Settings /index.php/apps/settings. I had a similar problem in the past where clearing browser cache was enough to fix things, but this seems different. The first admin account can see their own settings, but when impersonating the second admin account can’t access settings. The attempts are merely forwarded to the /index.php/apps/files page which is the default page for the whole system. The second admin type user can’t see settings in Chrome or Firefox on a Ubuntu 18.04 workstation or a Windows 10 PC. The first admin user can access settings of all other users while impersonating them and other users can access their settings on both computers.
This might be a “red-herring”, but when the second admin type user logs out, the page waits excessively long to land back on the login page. The user is logged out, but the normal logged-in page rendering just hangs for 3 minutes or until reloaded.
Is this the first time you’ve seen this error?: Y
Steps to replicate it:
- I don’t know how this happened or if it started after upgrading to NC 17. I rarely access my settings. I do know it’s consistent. Click Settings, or manually type in the URL for settings and get forwarded back to the default page (Files browser).
The output of your Nextcloud log in Admin > Logging:
{"reqId":"XhqDIS89TLw5dUgyKPtfWAAAABA","level":0,"time":"2020-01-12T02:23:29+00:00","remoteAddr":"192.168.1.1","user":"2nd-admin","app":"ocr","method":"GET","url":"/index.php/apps/ocr/api/personal/languages","message":"Get favorite languages for user: 2nd-admin: ","userAgent":"Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36","version":"17.0.2.1","id":"5e1a832238374"}
The output of your config.php file in /path/to/nextcloud/config (make sure you remove any identifiable information!):
See link and pass above
The output of your Apache2 log in /var/log/____:
192.168.1.1 - - [11/Jan/2020:21:22:57 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:22:58 -0500] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1508 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:02 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:22:46 -0500] "GET /index.php/apps/logreader/poll?lastReqId=XhqC9Qagq3iJqPwKVP9OMAAAAAY HTTP/1.1" 200 819 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:07 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:10 -0500] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1508 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.117 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:12 -0500] "GET /core/img/actions/checkbox-mark.svg HTTP/1.1" 200 1408 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:12 -0500] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1508 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:13 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:18 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:23 -0500] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1508 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:23 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:26 -0500] "GET /index.php/settings/user HTTP/1.1" 302 1592 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:26 -0500] "GET /index.php HTTP/1.1" 302 1028 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:06 -0500] "GET /index.php/apps/logreader/poll?lastReqId=XhqC9Qagq3iJqPwKVP9OMAAAAAY HTTP/1.1" 200 819 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:26 -0500] "GET /index.php/apps/files/ HTTP/1.1" 200 14257 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:27 -0500] "GET /index.php/apps/terms_of_service/terms HTTP/1.1" 200 39587 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:28 -0500] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 932 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:28 -0500] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1508 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:28 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:29 -0500] "GET /index.php/apps/apporder/getOrder HTTP/1.1" 200 1969 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:29 -0500] "GET /index.php/apps/files_readmemd/config HTTP/1.1" 200 1564 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:29 -0500] "GET /index.php/apps/gallery/config?extramediatypes=1 HTTP/1.1" 200 1601 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:29 -0500] "GET /index.php/apps/drawio/ajax/settings HTTP/1.1" 200 988 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:29 -0500] "GET /index.php/apps/ocr/api/personal/languages HTTP/1.1" 200 819 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:29 -0500] "GET /index.php/apps/richdocuments/ajax/settings.php HTTP/1.1" 200 1564 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:29 -0500] "GET /index.php/apps/systemtags/lastused HTTP/1.1" 200 819 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:29 -0500] "GET /ocs/v2.php/apps/spreed/api/v1/signaling/settings HTTP/1.1" 200 1106 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:29 -0500] "PROPFIND /remote.php/dav/files/2nd-admin/ HTTP/1.1" 207 45892 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:27 -0500] "GET /index.php/apps/logreader/poll?lastReqId=XhqC9Qagq3iJqPwKVP9OMAAAAAY HTTP/1.1" 200 1281 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:29 -0500] "GET /index.php/apps/recommendations/api/recommendations HTTP/1.1" 200 2638 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:30 -0500] "GET /index.php/apps/files/ajax/getstoragestats.php?dir=/ HTTP/1.1" 200 1052 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:30 -0500] "GET /index.php/core/preview?fileId=608785&x=32&y=32 HTTP/1.1" 404 826 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:35 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:39 -0500] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1508 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.117 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:40 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:45 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:30 -0500] "GET /index.php/apps/logreader/poll?lastReqId=XhqDIS89TLw5dUgyKPtfWAAAABA HTTP/1.1" 200 819 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:50 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:53 -0500] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1508 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:56 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:23:58 -0500] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1508 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:58 -0500] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1508 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:24:01 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:24:06 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:24:09 -0500] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1508 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.117 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:23:50 -0500] "GET /index.php/apps/logreader/poll?lastReqId=XhqDIS89TLw5dUgyKPtfWAAAABA HTTP/1.1" 200 819 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:24:11 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:24:17 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:24:22 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:24:23 -0500] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1508 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:24:27 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:24:28 -0500] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1508 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Ubuntu Chromium/79.0.3945.79 Chrome/79.0.3945.79 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:24:28 -0500] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1508 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:24:10 -0500] "GET /index.php/apps/logreader/poll?lastReqId=XhqDIS89TLw5dUgyKPtfWAAAABA HTTP/1.1" 200 819 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:24:32 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:24:38 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"
192.168.1.1 - - [11/Jan/2020:21:24:39 -0500] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 200 1508 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/79.0.3945.117 Safari/537.36"
192.168.1.1 - - [11/Jan/2020:21:24:43 -0500] "POST /index.php/apps/text/public/session/sync HTTP/1.1" 200 5407 "-" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:71.0) Gecko/20100101 Firefox/71.0"