Mauvaise direction IP

🌐 International support đŸ‡«đŸ‡· Français (french)
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1

Bonjour,
j’ai un petit problùme,

  • pour aller dans le tableau de bord avec l’IP ça fonctionne,
  • si je passe par: launch nextcloud (https://nextcloudpi.local:4443) ou par: https://nextcloudpi.local
    voici le message d’erreur: “Internal Server Error
    The server encountered an internal error and was unable to complete your request.
    Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
    More details can be found in the server log.”
    alors que dans la configuration l’adresse IP est la bonne
    avez vous une idée ?
2

It is a big problem :wink:,
we don:t know anyhthing about your setup.
Maybe you get access via ssh and on the cli you can check:

sudo ncp-report

and send the output.

3

Salut

Ben comme indiquĂ© dans le message d’erreur que tu as il faut regarder les logs du serveur web et de nextcloud ! Le NC a dĂ©ja marchĂ© ou jamais ? comment as-tu fait l’install ?
Sans plus de dĂ©tails, impossible de t’aider !

VincĂšn

4

NextcloudPi version v1.55.3
NextcloudPi image
OS Armbian 24.11.3 bookworm \l . 6.6.63-current-bcm2712 (aarch64)
automount yes
USB devices sda
datadir /media/USBdrive/ncdata/data
data in SD yes
data filesystem ext2/ext3
data disk usage 13G/29G
rootfs usage 13G/29G
swapfile /var/swap
dbdir /var/lib/mysql
Nextcloud check ok
Nextcloud version 30.0.1.2
HTTPD service up
PHP service up
MariaDB service up
Redis service up
HPB service up
Postfix service up
Internet check ok
Public IPv4 REMOVED SENSITIVE VALUE
Public IPv6 REMOVED SENSITIVE VALUE
Port 80 open
Port 443 closed
IP REMOVED SENSITIVE VALUE
Gateway REMOVED SENSITIVE VALUE
Interface end0
Certificates REMOVED SENSITIVE VALUE
NAT loopback no
Uptime 1day

</details>


<details>
<summary>Nextcloud configuration</summary>

{
“system”: {
“passwordsalt”: “REMOVED SENSITIVE VALUE”,
“secret”: “REMOVED SENSITIVE VALUE”,
“trusted_domains”: {
“0”: “localhost”,
“7”: “nextcloudpi”,
“5”: “nextcloudpi.local”,
“8”: “nextcloudpi.lan”,
“3”: “nextcloudpi”,
“14”: “nextcloudpi”,
“11”: “79.90.233.XXXX”,
“1”: “192.168.1.131”
},
“datadirectory”: “REMOVED SENSITIVE VALUE”,
“dbtype”: “mysql”,
“version”: “30.0.1.2”,
“overwrite.cli.url”: “https://nextcloudpi/”,
“dbname”: “REMOVED SENSITIVE VALUE”,
“dbhost”: “REMOVED SENSITIVE VALUE”,

5

on line 11 I put XXXX

6

ça marche avec l’IP,
mais pas avec https://nextcloudpi.local, ni avec le launch nextcloud qui me met un message d’erreur

7

You may update to 30.0.5.1.

sudo ncp-update-nc

What is your php version (PHP 8.3.16)?

php -v

When did the errror first occure?
Did you setup a reverse proxy?
Is the server reachable by ip numbers? https://192.168.1.131:4443

8

-You may update to 30.0.5.1.
[ nc-update-nc-apps ] (Wed Jan 29 18:48:48 UTC 2025)
All apps are up-to-date or no updates could be found

-yes version (PHP 8.3.16)

-the error has existed from the beginning, I didn’t do a reverse proxy, I don’t know how to do that

-yes the server is available : https://192.168.1.131:4443

THANKS :wink:

9

Me too :grinning:.
Consider:

  • updating to the latest nc 30.0.5.1
  • checking dns/dns-rebind
  • checking logs / error messages
  • edit /etc/hosts on webbrowser machine (192.168.1.131 nextcloudpi) as work around
10

Good morning,
yesterday I checked the auto updates, this morning the version went to 30.0.5.1
local management works
finally everything works fine
thank you very much for your help

1 Like
11

in the info system I have: HPB service down, is that important?

12

TBH, I have not really a clue, it is in my setup too, but I found no time to really get rid of it.
You may read and than decide for your instance:
Introducing Files High Performance Back-end

14

I got a solution:

sudo ncc notify_push:reset
sudo systemctl restart notify_push

I read:

nc admin → apps

Client Push
Version 1.0.0, AGPL-lizensiert
Beschreibung
Push update support for desktop app.
Once the app is installed, the push binary needs to be setup. You can either use the setup wizard with occ notify_push:setup or see the README for detailed setup instructions

Client Push GitHub - nextcloud/notify_push: Update notifications for nextcloud clients

15

aprĂšs une mise a jour, l’élĂ©ment s’est installĂ©, tout fonctionne parfaitement, merci beaucoup pour l’aide

1 Like