# Mail App web UI refresh - no webUI refresh since NC 20.0.0.9 and mail app 1.5.0

**URL:** <https://help.nextcloud.com/t/mail-app-web-ui-refresh-no-webui-refresh-since-nc-20-0-0-9-and-mail-app-1-5-0/95683>\
**Category:** ℹ️ Support\
**Tags:** mail-app\
**Created:** [October 20, 2020, 7:19am UTC](https://help.nextcloud.com/t/mail-app-web-ui-refresh-no-webui-refresh-since-nc-20-0-0-9-and-mail-app-1-5-0/95683 "2020-10-20T07:19:59Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![JensKillermann](https://help.nextcloud.com/user_avatar/help.nextcloud.com/jenskillermann/32/30226_2.png) [@JensKillermann](https://help.nextcloud.com/u/JensKillermann)\
**Post date:** [October 20, 2020, 7:19am UTC](https://help.nextcloud.com/t/mail-app-web-ui-refresh-no-webui-refresh-since-nc-20-0-0-9-and-mail-app-1-5-0/95683/1 "2020-10-20T07:19:59Z")

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I have a problem with the version 1.5.0. The mail app doesn’t sync or refresh web UI

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**Author:** ![JensKillermann](https://help.nextcloud.com/user_avatar/help.nextcloud.com/jenskillermann/32/30226_2.png) [@JensKillermann](https://help.nextcloud.com/u/JensKillermann)\
**Post date:** [October 20, 2020, 8:37am UTC](https://help.nextcloud.com/t/mail-app-web-ui-refresh-no-webui-refresh-since-nc-20-0-0-9-and-mail-app-1-5-0/95683/2 "2020-10-20T08:37:32Z")

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I have a problem with the version 1.5.0. I realized that a background job is running. At the table ov\_jobs I can see that an update comes every 5 minutes. That’s exact the interval for my cronjob. the column last\_check is updatet every 5 minutes. The column last\_check is updates every hour.

I also get an browser notification that new mail arrived.

**Now the problem. The UI (webInterface) isn’t updatet when I’m in “All Inboxes”. So I can’t see the new mails. Only after refresh the site. I think this can be a bug.**

For a single account inbox, everything is fine.  
The interface also dosen’t refresh after some ui interaction like “mark as read”, “delete mail” and so on.

mail app 1.5.0  
NC 20.0.0.9  
browser edge 86.0.622.43

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**Author:** ![ChristophWurst](https://help.nextcloud.com/user_avatar/help.nextcloud.com/christophwurst/32/51805_2.png) [@ChristophWurst](https://help.nextcloud.com/u/ChristophWurst)\
**Post date:** [October 21, 2020, 8:36am UTC](https://help.nextcloud.com/t/mail-app-web-ui-refresh-no-webui-refresh-since-nc-20-0-0-9-and-mail-app-1-5-0/95683/3 "2020-10-21T08:36:51Z")

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the notification shows but the email is not added? strange

do you see the notification again and again or just once?

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**Author:** ![JensKillermann](https://help.nextcloud.com/user_avatar/help.nextcloud.com/jenskillermann/32/30226_2.png) [@JensKillermann](https://help.nextcloud.com/u/JensKillermann)\
**Post date:** [October 21, 2020, 9:07am UTC](https://help.nextcloud.com/t/mail-app-web-ui-refresh-no-webui-refresh-since-nc-20-0-0-9-and-mail-app-1-5-0/95683/4 "2020-10-21T09:07:38Z")

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I only get only notification vor every mail.

At the browser log I can see the sync prozess as a HTTP POST …nextcloud/apps/mail/api/mailboxes/179/sync with statiscode 200

The answer contains  
mailbox 179 synchronized, 0 new, 20 changed and 0 vanished messages

This repeates nerly every 30 seconds.

I also see an HTTP-Request as GET to …nextcloud/apps/mail/api/messages?mailboxId=31&limit=20  
The answer is empty.  
This repeates nerly every 30 seconds, too.

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**Author:** ![JensKillermann](https://help.nextcloud.com/user_avatar/help.nextcloud.com/jenskillermann/32/30226_2.png) [@JensKillermann](https://help.nextcloud.com/u/JensKillermann)\
**Post date:** [October 21, 2020, 9:19am UTC](https://help.nextcloud.com/t/mail-app-web-ui-refresh-no-webui-refresh-since-nc-20-0-0-9-and-mail-app-1-5-0/95683/5 "2020-10-21T09:19:23Z")

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When I delete a message I get this log:  
HTTP: DELETE …/nextcloud/apps/mail/api/messages/42558  
Statuscode: 200  
Body: empty

HTTP: GET …/nextcloud/ocs/v2.php/apps/notifications/api/v2/notifications  
Statuscode: 304  
Body: empty

HTTP: POST …/nextcloud/apps/mail/api/mailboxes/179/sync  
Statuscode: 200  
Body: JSON {“newMessages”:[],“changedMessages”:[…  
[INFO] mail: mailbox 179 synchronized, 0 new, 20 changed and 0 vanished message

HTTP: GET …/nextcloud/apps/mail/api/messages?mailboxId=31&limit=20  
Statuscode: 200  
Body: []

The message is not removed from the ui. I have to reload it. The the message is away.

I use mail mailserver as IMAP server. So I store many mails on it. It’s possible that there are nearly 1.000 mail in my inbox. I archive mails only one day a month.

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**Author:** ![JensKillermann](https://help.nextcloud.com/user_avatar/help.nextcloud.com/jenskillermann/32/30226_2.png) [@JensKillermann](https://help.nextcloud.com/u/JensKillermann)\
**Post date:** [November 5, 2020, 8:04am UTC](https://help.nextcloud.com/t/mail-app-web-ui-refresh-no-webui-refresh-since-nc-20-0-0-9-and-mail-app-1-5-0/95683/6 "2020-11-05T08:04:13Z")

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Today I update to mail-app 1.6.0  
The problem with the interaction in **“All Inboxes”** is solved there, but I don’t know why.

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**Author:** ![ChristophWurst](https://help.nextcloud.com/user_avatar/help.nextcloud.com/christophwurst/32/51805_2.png) [@ChristophWurst](https://help.nextcloud.com/u/ChristophWurst)\
**Post date:** [November 5, 2020, 8:17am UTC](https://help.nextcloud.com/t/mail-app-web-ui-refresh-no-webui-refresh-since-nc-20-0-0-9-and-mail-app-1-5-0/95683/7 "2020-11-05T08:17:12Z")

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Well ideally we’d know why that is but I’d say it’s already a win to see the issue vanished 🙂

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 12, 2024, 7:10pm UTC](https://help.nextcloud.com/t/mail-app-web-ui-refresh-no-webui-refresh-since-nc-20-0-0-9-and-mail-app-1-5-0/95683/8 "2024-12-12T19:10:38Z")

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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\
**Post date:** [December 12, 2024, 7:10pm UTC](https://help.nextcloud.com/t/mail-app-web-ui-refresh-no-webui-refresh-since-nc-20-0-0-9-and-mail-app-1-5-0/95683/9 "2024-12-12T19:10:40Z")

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