# Mail app design decisions regarding reply/reply all/forward actions

**URL:** <https://help.nextcloud.com/t/mail-app-design-decisions-regarding-reply-reply-all-forward-actions/23128>\
**Category:** ℹ️ Support\
**Tags:** mail-app\
**Created:** [November 3, 2017, 8:40pm UTC](https://help.nextcloud.com/t/mail-app-design-decisions-regarding-reply-reply-all-forward-actions/23128 "2017-11-03T20:40:13Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![samu](https://help.nextcloud.com/user_avatar/help.nextcloud.com/samu/32/71433_2.png) [@samu](https://help.nextcloud.com/u/samu)\
**Post date:** [April 29, 2018, 7:20pm UTC](https://help.nextcloud.com/t/mail-app-design-decisions-regarding-reply-reply-all-forward-actions/23128/2 "2018-04-29T19:20:53Z")

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I agree with what is said here.  
Expecially für new users like me this seems very inconsistent.

My first Problem was to find out how to simply answer a mail without testing around or searching in this help forum. I think it is necessary to think for a redesign.  
Posts like this should not be necessary: [Can’t answer any mail](https://help.nextcloud.com/t/cant-answer-any-mail/4950)

Some people are just ordinary users, an that is the way they think: 🤔 😕 👎

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