Nextcloud version 17.0.2:
Operating system and version Ubuntu 18.04
Apache or nginx version _Apache 2.4.29
PHP version , 7.2.24
After a couple of months of trouble-free cloudiness, my server became inaccessible today. When I got home and checked it, the IP for the Nextcloud box had changed. I could have sworn I’d assigned it a static IP.
Anyway, I can now access Nextcloud via the IP, but not via the domain name. This means it’s not available outside my house. Very vexing.
Can you suggest what order of checks I should do, please?
Is this the first time you’ve seen this error? (Y):
Steps to replicate it:
- Don’t know.
The output of your Nextcloud log in Admin > Logging:
There’s nothing from after 1st Jan and nothing relating to this. The entire log runs to 100 000 characters and the forum software rejected it.
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
<?php $CONFIG = array ( 'instanceid' => 'ocauxspzutuc', 'passwordsalt' => 'XXXXXXXXXX', 'secret' => 'fGfE7Ur/2yXXXXXXXXXXXXXXX', 'trusted_domains' => array ( 0 => '192.168.1.XXX', 2 => 'cloudXXXXXXXXX.uk', ), 'datadirectory' => '/var/www/html/nextcloud/data', 'dbtype' => 'mysql', 'version' => '188.8.131.52', 'overwrite.cli.url' => 'http://192.168.1.170/nextcloud', 'dbname' => 'nextcloud', 'dbhost' => 'localhost', 'dbport' => '', 'dbtableprefix' => 'oc_', 'mysql.utf8mb4' => true, 'dbuser' => 'nextcloud', 'dbpassword' => 'XXXXXXXXX', 'installed' => true, 'maintenance' => false, 'mail_smtpmode' => 'smtp', 'mail_smtpsecure' => 'ssl', 'mail_sendmailmode' => 'smtp', 'mail_from_address' => 'admin', 'mail_domain' => 'XXXXXXXX.uk', 'mail_smtpauthtype' => 'PLAIN', 'mail_smtphost' => 'smtp.XXXXXXX', 'mail_smtpport' => '465', 'mail_smtpauth' => 1, 'mail_smtpname' => 'admin@XXXXXXX', 'mail_smtppassword' => 'XXXXXXXXXXX', 'has_rebuilt_cache' => true, 'theme' => '', 'loglevel' => 2, );
The output of your Apache/nginx/system log in
Sorry, I don’t know which file this is. There’s an Apache folder with lots of log files in it, but none is called Apache system. Sorry.