loose my data server truenas scale

Support intro

Sorry to hear you’re facing problems. :slightly_frowning_face:

The community help forum (help.nextcloud.com) is for home and non-enterprise users. Support is provided by other community members on a best effort / “as available” basis. All of those responding are volunteering their time to help you.

If you’re using Nextcloud in a business/critical setting, paid and SLA-based support services can be accessed via portal.nextcloud.com where Nextcloud engineers can help ensure your business keeps running smoothly.

Getting help

In order to help you as efficiently (and quickly!) as possible, please fill in as much of the below requested information as you can.

Before clicking submit: Please check if your query is already addressed via the following resources:

(Utilizing these existing resources is typically faster. It also helps reduce the load on our generous volunteers while elevating the signal to noise ratio of the forums otherwise arising from the same queries being posted repeatedly).

Hello, following the deletion via dockge of nextcloud on my truenascale server, I can no longer open my files on my external SSD because they were in the cloud. Is there a way to recover them? Thank you for your help.

Recover the data from your backup.

Which backup? I didn’t make one.

Now you know, why backups always are important. - I see no chance to get the data back, if they are not on the client computers as copies.

Which Docker commands did you execute exactly?

If you’re lucky, you only deleted containers and images, but the volumes are still there.

Please post the following output:

docker volume ls

I had deleted from Dockge without thinking that the files were only in the cloud on NextCloud. I am a beginner and I don’t know how to do it. If you can help me via AnyDesk,

root@cloud[/home/truenas_admin]# docker volume ls
DRIVER VOLUME NAME
local 0bfbbed39000ee2ab74122e7b685155eb8cb15d93d60a49e19c380c57abeec25
local 0c7f11f8d981140f4908ada91f929638f31a6b1ddd7dae1f74564ff344575e57
local 9e1ce90dae5a351a56927fa72cafea415b938b9307c5db7395c58ea0e6b2bf43
local 22b8cc524a76d990a6de03639773a297c789e1374205bf7b91588da9d16ebc40
local 612a3b94920e1c5efaa55dfdac457311ce70ccd203d5b6450b83f265c69a1fca
local 45896401dc42aa690dee89f59154c972ed517062305935d82ead9d5fef826bc0
local a91140e2792c9028239ea93538272370dc796ced9e3d36a4f8f1615c44c7f04a
local b48b3540ab8c81e783857d92601fcf12d4f8ebd4ad3de10672a5f9dffc2e471e
local ba8170170c675b2999f2ffbc8882d90c7522823c05da10dec80e6f46fcc57539
local cab71639e28f2e693100720a7cbeb4373a4b70196e666205f1ec86283af96709
local ix-immich_ml-cache
local ix-immich_redis-data

I’ve never used Dockge and don’t use TrueNas.

But as I understand it, Dockge is a manager for Docker Compose files. Which instructions did you use to install Nextcloud back then? Or: Do you still have the Docker Compose file?

services:
nextcloud:
image: lscr.io/linuxserver/nextcloud:latest
container_name: nextcloud
environment:

  • PUID=568
  • PGID=568
  • TZ=America/New_York
    volumes:
  • /mnt/tank/configs/nextcloud/config:/config
  • /mnt/tank/configs/nextcloud/data:/data
    ports:
  • 8887:443
    restart: unless-stopped

i change this for mine begining /mnt/data/nextcloud

And this folder is empty now or does not exist anymore?

1 Like

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.