Sorry to hear you’re facing problems
In order to help you as quickly as possible, before clicking Create Topic please provide as much of the below as you can. Feel free to use a pastebin service for logs, otherwise either indent short log examples with four spaces:
Or for longer, use three backticks above and below the code snippet:
longer example here
Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version (eg, 12.0.2): 18.104.22.168
Operating system and version (eg, Ubuntu 17.04): PopOS 18.04
Apache or nginx version (eg, Apache 2.4.25): nginx/1.12.2
PHP version (eg, 7.1): 7.1.21
The issue you are facing:
I get this screen when trying to log in via the web interface on Chrome 69.0.3497.81. The circle just keeps spinning, I am able to enter login info, but nothing happens when hitting the login button. I’ve only been using PopOS for a couple of weeks and have not ever gotten a functional login page. So I believe this was broken in Chrome 68 and NextCloud 13 as well. Everything works fine with Firefox on the same computer. I do not have issues with Windows versions of Chrome.
Is this the first time you’ve seen this error? (Y/N): N
Steps to replicate it:
- Browse to the web interface of my NextCloud instance.
The output of your Nextcloud log in Admin > Logging:
does not add anything to the logs
The output of your config.php file in
/path/to/nextcloud (make sure you remove any identifiable information!):
<?php $CONFIG = array ( 'instanceid' => 'ocm3ssyzw6s3', 'passwordsalt' => 'yOa+bajApFpyWAl78j/Mgnpj3ZQCUx', 'secret' => 'sAd3d/5UFl1ZBmi9PzAiIM5qsrYWtID2qUlUHoqzAtaL/FC1', 'trusted_proxies' => array ( 0 => '10.0.40.7', ), 'overwritehost' => 'cloud.domain.com', 'overwriteprotocol' => 'http', 'datadirectory' => '/var/www/html/nextcloud/data', 'overwrite.cli.url' => 'http://10.0.40.6', 'dbtype' => 'mysql', 'version' => '22.214.171.124', 'dbname' => 'nextcloud', 'dbhost' => 'localhost', 'dbport' => '', 'dbtableprefix' => 'oc_', 'dbuser' => 'user', 'dbpassword' => 'password', 'installed' => true, 'maintenance' => false, 'theme' => '', 'loglevel' => 2, 'updater.release.channel' => 'stable', 'updater.secret' => '$2y$10$8urkjARPwr9YGgvp/RYujulethuI7BgVLWqto454mmHTFUQPGPQ3e', );
The output of your Apache/nginx/system log in
[10/Sep/2018:23:07:36 -0500] "GET /login HTTP/1.0" 200 13468 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.81 Safari/537.36" "-"