Login button not working / OCC command throwing driver error

[Etiennehb]

Hi,

PHP version 7.2.13
Ubuntu version 16.04.1
Using Mysql

Problem:

Login screen is loading but when users try to connect, the login button does nothing.
I am unable to connect using admin passwords.

I tried running occ commands to repair the installation but i am getting errors :

An unhandled exception has been thrown:
Doctrine\DBAL\DBALException: Failed to connect to the database: An exception occured in driver: could not find driver in /var/www/nextcloud/lib/private/DB/Connection.php:64
Stack trace:
#0 /var/www/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(429): OC\DB\Connection->connect()
#1 /var/www/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(389): Doctrine\DBAL\Connection->getDatabasePlatformVersion()
#2 /var/www/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(328): Doctrine\DBAL\Connection->detectDatabasePlatform()
#3 /var/www/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(623): Doctrine\DBAL\Connection->getDatabasePlatform()
#4 /var/www/nextcloud/lib/private/DB/Connection.php(151): Doctrine\DBAL\Connection->setTransactionIsolation(2)
#5 /var/www/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/DriverManager.php(172): OC\DB\Connection->__construct(Array, Object(Doctrine\DBAL\Driver\PDOMySql\Driver), Object(Doctrine\DBAL\Configuration), Object(Doctrine\Common\EventManager))
#6 /var/www/nextcloud/lib/private/DB/ConnectionFactory.php(152): Doctrine\DBAL\DriverManager::getConnection(Array, Object(Doctrine\DBAL\Configuration), Object(Doctrine\Common\EventManager))
#7 /var/www/nextcloud/lib/private/Server.php(630): OC\DB\ConnectionFactory->getConnection('mysql', Array)
#8 /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OC\Server->OC\{closure}(Object(OC\Server))
#9 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(117): Pimple\Container->offsetGet('OCP\\IDBConnecti...')
#10 /var/www/nextcloud/lib/private/ServerContainer.php(132): OC\AppFramework\Utility\SimpleContainer->query('OCP\\IDBConnecti...')
#11 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(165): OC\ServerContainer->query('OCP\\IDBConnecti...')
#12 /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(114): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}(Object(OC\Server))
#13 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(117): Pimple\Container->offsetGet('DatabaseConnect...')
#14 /var/www/nextcloud/lib/private/ServerContainer.php(132): OC\AppFramework\Utility\SimpleContainer->query('DatabaseConnect...')
#15 /var/www/nextcloud/lib/private/Server.php(1533): OC\ServerContainer->query('DatabaseConnect...')
#16 /var/www/nextcloud/lib/private/Server.php(352): OC\Server->getDatabaseConnection()
#17 /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OC\Server->OC\{closure}(Object(OC\Server))
#18 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(117): Pimple\Container->offsetGet('OC\\Authenticati...')
#19 /var/www/nextcloud/lib/private/ServerContainer.php(132): OC\AppFramework\Utility\SimpleContainer->query('OC\\Authenticati...')
#20 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(68): OC\ServerContainer->query('OC\\Authenticati...')
#21 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(98): OC\AppFramework\Utility\SimpleContainer->buildClass(Object(ReflectionClass))
#22 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(119): OC\AppFramework\Utility\SimpleContainer->resolve('OC\\Authenticati...')
#23 /var/www/nextcloud/lib/private/ServerContainer.php(132): OC\AppFramework\Utility\SimpleContainer->query('OC\\Authenticati...')
#24 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(68): OC\ServerContainer->query('OC\\Authenticati...')
#25 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(98): OC\AppFramework\Utility\SimpleContainer->buildClass(Object(ReflectionClass))
#26 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(119): OC\AppFramework\Utility\SimpleContainer->resolve('OC\\Authenticati...')
#27 /var/www/nextcloud/lib/private/ServerContainer.php(132): OC\AppFramework\Utility\SimpleContainer->query('OC\\Authenticati...')
#28 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(165): OC\ServerContainer->query('OC\\Authenticati...')
#29 /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(114): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}(Object(OC\Server))
#30 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(117): Pimple\Container->offsetGet('OC\\Authenticati...')
#31 /var/www/nextcloud/lib/private/ServerContainer.php(132): OC\AppFramework\Utility\SimpleContainer->query('OC\\Authenticati...')
#32 /var/www/nextcloud/lib/private/Server.php(364): OC\ServerContainer->query('OC\\Authenticati...')
#33 /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OC\Server->OC\{closure}(Object(OC\Server))
#34 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(117): Pimple\Container->offsetGet('OCP\\IUserSessio...')
#35 /var/www/nextcloud/lib/private/ServerContainer.php(132): OC\AppFramework\Utility\SimpleContainer->query('OCP\\IUserSessio...')
#36 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(165): OC\ServerContainer->query('OCP\\IUserSessio...')
#37 /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(114): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}(Object(OC\Server))
#38 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(117): Pimple\Container->offsetGet('UserSession')
#39 /var/www/nextcloud/lib/private/ServerContainer.php(132): OC\AppFramework\Utility\SimpleContainer->query('UserSession')
#40 /var/www/nextcloud/lib/private/Server.php(1409): OC\ServerContainer->query('UserSession')
#41 /var/www/nextcloud/lib/private/Server.php(683): OC\Server->getUserSession()
#42 /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(118): OC\Server->OC\{closure}(Object(OC\Server))
#43 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(117): Pimple\Container->offsetGet('OC\\App\\AppManag...')
#44 /var/www/nextcloud/lib/private/ServerContainer.php(132): OC\AppFramework\Utility\SimpleContainer->query('OC\\App\\AppManag...')
#45 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(165): OC\ServerContainer->query('OC\\App\\AppManag...')
#46 /var/www/nextcloud/3rdparty/pimple/pimple/src/Pimple/Container.php(114): OC\AppFramework\Utility\SimpleContainer->OC\AppFramework\Utility\{closure}(Object(OC\Server))
#47 /var/www/nextcloud/lib/private/AppFramework/Utility/SimpleContainer.php(117): Pimple\Container->offsetGet('AppManager')
#48 /var/www/nextcloud/lib/private/ServerContainer.php(132): OC\AppFramework\Utility\SimpleContainer->query('AppManager')
#49 /var/www/nextcloud/lib/private/Server.php(1704): OC\ServerContainer->query('AppManager')
#50 /var/www/nextcloud/lib/private/legacy/app.php(342): OC\Server->getAppManager()
#51 /var/www/nextcloud/lib/private/legacy/app.php(113): OC_App::getEnabledApps()
#52 /var/www/nextcloud/lib/base.php(654): OC_App::loadApps(Array)
#53 /var/www/nextcloud/lib/base.php(1068): OC::init()
#54 /var/www/nextcloud/console.php(46): require_once('/var/www/nextcl...')
#55 /var/www/nextcloud/occ(11): require_once('/var/www/nextcl...')
#56 {main}PHP Fatal error:  Uncaught Doctrine\DBAL\DBALException: Failed to connect to the database: An exception occured in driver: could not find driver in /var/www/nextcloud/lib/private/DB/Connection.php:64
Stack trace:
#0 /var/www/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(429): OC\DB\Connection->connect()
#1 /var/www/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(389): Doctrine\DBAL\Connection->getDatabasePlatformVersion()
#2 /var/www/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(328): Doctrine\DBAL\Connection->detectDatabasePlatform()
#3 /var/www/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(623): Doctrine\DBAL\Connection->getDatabasePlatform()
#4 /var/www/nextcloud/lib/private/DB/Connection.php(151): Doctrine\DBAL\Connection->setTransactionIsolation(2)
#5 /var/www/nextcloud/3rdparty/doctrine/dbal/lib/Doctrine/DBAL/DriverManager.php(172): OC\DB\Connection->__construct(Array, Object(Doctrine\DBAL\Driver\PDOMySql\Driver), Object(Doctrine\DBAL\Configura in /var/www/nextcloud/lib/private/DB/Connection.php on line 64

systemctl status mysql give me this

mysql.service - LSB: Start and stop the mysql database server daemon
Loaded: loaded (/etc/init.d/mysql; bad; vendor preset: enabled)
Active: active (running) since Fri 2019-01-11 11:20:36 EST; 47min ago
Docs: man:systemd-sysv-generator(8)
Process: 1237 ExecStart=/etc/init.d/mysql start (code=exited, status=0/SUCCESS)
Tasks: 32
Memory: 169.8M
CPU: 3.711s
CGroup: /system.slice/mysql.service
├─1427 /bin/bash /usr/bin/mysqld_safe
├─1593 /usr/sbin/mysqld --basedir=/usr --datadir=/var/lib/mysql --plugin- 
dir=/usr/lib/mysql/plugin --user=mysql --skip-log-error --pid-file=/var/run/mysqld/mysqld.pid --  socket=/var/run/mysqld/mysqld
└─1594 logger -t mysqld -p daemon error
Jan 11 11:20:35 GSO-CLOUD mysqld[1594]: 190111 11:20:35 [Note] Recovering after a crash using 
/var/log/mysql/mariadb-bin
Jan 11 11:20:35 GSO-CLOUD mysqld[1594]: 190111 11:20:35 [Note] Starting crash recovery...
Jan 11 11:20:35 GSO-CLOUD mysqld[1594]: 190111 11:20:35 [Note] Crash recovery finished.
Jan 11 11:20:35 GSO-CLOUD mysqld[1594]: 190111 11:20:35 [Note] Server socket created on IP: 
'127.0.0.1'.
Jan 11 11:20:35 GSO-CLOUD mysqld[1594]: 190111 11:20:35 [Warning] 'user' entry 'root@localhost' 
has both a password and an authentication plugin specified. The password will be ignored.
Jan 11 11:20:35 GSO-CLOUD mysqld[1594]: 190111 11:20:35 [Note] /usr/sbin/mysqld: ready for     
connections.
Jan 11 11:20:35 GSO-CLOUD mysqld[1594]: Version: '10.0.36-MariaDB-0ubuntu0.16.04.1'  socket: 
'/var/run/mysqld/mysqld.sock'  port: 3306  Ubuntu 16.04
Jan 11 11:20:35 GSO-CLOUD mysql[1237]:    ...done.
Jan 11 11:20:36 GSO-CLOUD systemd[1]: Started LSB: Start and stop the mysql database server 
daemon.
Jan 11 11:58:15 GSO-CLOUD systemd[1]: Started LSB: Start and stop the mysql database server 
daemon.
lines 1-23/23 (END)

Not sure what i can do here…

[Etiennehb]

For the occ command i found out that i needed to specify the php version (sudo php7.2 occ …) dumb me

For the button not working i did a manual upgrade of nextcloud to the last version !

Everything works escept for the group folders unable to delete files in group folders and my logs are going crazy : “Could not find mount point, can’t keep encryption keys”

I created another ticket for that

Can't Delete Files from Group Folders

Nextcloud version = 15 Ubuntu version = 16.04 lts PHP version = 7.0 Steps to reproduce Create a group folder Delete file from within group folder Expected behaviour File to be deleted/moved to trashbin Actual behaviour Error thrown "Error deleting file “filename”. Many entries for “Could not find mount point, can’t keep encryption keys” in the log. (Copy paste from https://github.com/nextcloud/server/issues/13380) Has someone found a solution for that ?