Hi community!
I would like some help regarding a client problem. Some files don’t sync, more specifically:
- they don’t show up on the web interface
- when I update them locally, the client notification icon switches to the sync symbol for a fraction of second and stops. It then says “everything is synchronized”.
After playing around, I figured out that files that were created as a copy of an already synchronized file might be confused together (does not seem to matter that I used cp
or the gui):
- when I update the copy, the server side details on the original file tell me that it was “updated recently/a few seconds ago”. However the checksum still matches the original file content.
Other experiments:
- recursively copying (
cp -r
) the problematic folder to another location inside the synchronized directory does not allow the ignored files to be sent; in fact more files are being ignored in the copy folder. - However I copied files individually one-by-one to a new directory and it seemed to work better (must double-check though).
- Copying to a fresh new directory seems to put files in sync.
- however the command used to copy does not seem to matter, for example:
cat ignored.txt > copy.txt
- From a Libreoffice document, “save as” or “export pdf”.
- the file extension does not seem to matter (tried with
.tex
,.odt
,.pdf
)
Maybe relevant info:
- I configured the synchronization based on a selected folder called “docs” in the root of my cloud space.
- the original folder causing problems is shared
withby another user(but was created by me). But: when I locally copied it to a non shared location, the problem remained.
I am doing something wrong? Can it be caused by some kind of hardlinking occurring when copying a file? My filesystem is ext4. Should I check the health of my disk (seems to work fine otherwise)?
Versions
Nextcloud server version: 28
(I think)
Nextcloud client version: 3.4.2-1ubuntu1
Operating system and version: Ubuntu 22.04
(client)
Apache or nginx version: ?
PHP version: ?
This has been occurring for a few months (before May 2024) under the radar, based on the file timestamps.
I do not know where to find the logs of my client, can someone point me to that please?
Thanks in advance!
[EDIT oct. 30]: just realized the folder was created by someone else and shared. Probably explaining part of the problem.