Nextcloud version (eg, 20.0.5): 23
Operating system and version (eg, Ubuntu 20.04): Ubuntu 20.04
Apache or nginx version (eg, Apache 2.4.25): 2.4.52
PHP version (eg, 7.4): 7.4.3
The issue you are facing:
The User XY, Named “Dora” use the cloud
some day Dora logout
some other day Dora login and have empty data folder
In /data now i have 2 Folders of Dora:
dora
dora_1234
In “dora” i see all data.
In “dora_1234” no data stored
Is this the first time you’ve seen this error? (Y/N): N
Steps to replicate it:
Move the User in LDAP or AD to another OU or migrate the LDAP/AD Server
Login with the Users
many empty new folders with username_number
The output of your Nextcloud log in Admin > Logging:
Nothing
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"IP 1",
"IP 2"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
"overwriteprotocol": "https",
"dbtype": "mysql",
"version": "23.0.0.10",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"logtimezone": "UTC",
"installed": true,
"mail_smtpmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"ldapIgnoreNamingRules": false,
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "25",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"knowledgebaseenabled": false,
"loglevel": 3,
"theme": "",
"maintenance": false,
"memcache.local": "\\OC\\Memcache\\APCu",
"memcache.locking": "\\OC\\Memcache\\Redis",
"filelocking.ttl": 3600,
"ldapProviderFactory": "\\OCA\\User_LDAP\\LDAPProviderFactory",
"mysql.utf8mb4": true,
"mail_sendmailmode": "smtp",
"default_phone_region": "DE",
"skeletondirectory": "",
"app_install_overwrite": [
"data_request"
],
"data-fingerprint": "***REMOVED SENSITIVE VALUE***",
"updater.release.channel": "stable",
"updater.secret": "***REMOVED SENSITIVE VALUE***"
LDAP Config:
"s01ldap_expert_username_attr": "sAMAccountName",
"s01ldap_expert_uuid_group_attr": "sAMAccountName",
"s01ldap_expert_uuid_user_attr": "sAMAccountName",
"s01ldap_ext_storage_home_attribute": "",
"s01ldap_gid_number": "gidNumber",
"s01ldap_group_display_name": "sAMAccountName",
"s01ldap_group_filter": "(&(|(objectclass=group))(|(cn=OwnCloud-User)(cn=OwnCloud-Admins)))",
"s01ldap_group_filter_mode": "0",
"s01ldap_group_member_assoc_attribute": "member",
"s01ldap_groupfilter_groups": "OwnCloud-User\nOwnCloud-Admins",
"s01ldap_groupfilter_objectclass": "group",
"s01ldap_login_filter_mode": "0",
"s01ldap_loginfilter_attributes": "",
"s01ldap_loginfilter_email": "1",
"s01ldap_loginfilter_username": "1",
"s01ldap_matching_rule_in_chain_state": "available",
"s01ldap_nested_groups": "1",
"s01ldap_override_main_server": "",
"s01ldap_paging_size": "1500",
"s01ldap_port": "636",
"s01ldap_quota_attr": "",
"s01ldap_quota_def": "",
"s01ldap_tls": "0",
"s01ldap_turn_off_cert_check": "0",
"s01ldap_turn_on_pwd_change": "0",
"s01ldap_user_avatar_rule": "default",
"s01ldap_user_display_name_2": "sn",
"s01ldap_user_filter_mode": "0",
"s01ldap_userfilter_groups": "OwnCloud-Admins\nOwnCloud-User",
"s01ldap_userfilter_objectclass": "user",
"s01ldap_userlist_filter": "(&(|(objectclass=user))(|(|(memberof=CN=OwnCloud-Admins,OU=SYS,OU=Groups,DC=domain,DC=tld)(primaryGroupID=9319))(|(memberof=CN=OwnCloud-User,OU=SYS,OU=Groups,DC=domain,DC=tld))(primaryGroupID=9329))))",
The output of your Apache/nginx/system log in /var/log/____:
Nothing
