# Just worked once but not the other day **URL:** \ **Category:** ℹ️ Support\ **Created:** [April 6, 2017, 8:57pm UTC](https://help.nextcloud.com/t/just-worked-once-but-not-the-other-day/11094 "2017-04-06T20:57:23Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Gatherer](https://help.nextcloud.com/user_avatar/help.nextcloud.com/gatherer/32/3557_2.png) [@Gatherer](https://help.nextcloud.com/u/Gatherer)\ **Post date:** [April 6, 2017, 8:57pm UTC](https://help.nextcloud.com/t/just-worked-once-but-not-the-other-day/11094/1 "2017-04-06T20:57:24Z")
Sorry to hear you’re facing problems 🙁 _**If you’re urgently looking for support to keep your business running, [consider checking out our paid support options](https://nextcloud.com/enterprise).**_ In order to help you as quickly as possible, before clicking **Create Topic** please provide as much of the following as you can (you can cut and paste this into your topic): * * * Nextcloud version _(eg, 10.0.2)_: Operating system and version _(eg, Ubuntu 16.04)_: Apache or nginx version _(eg, Apache 2.4.25)_: PHP version _(eg, 5.6)_: Is this the first time you’ve seen this error?: Can you reliably replicate it? (If so, please outline steps): The issue you are facing: The output of your Nextcloud log in **Admin \> Logging** : The output of your config.php file in `/path/to/nextcloud` (make sure you remove any identifiable information!): The output of your Apache/nginx/system log in `/var/log/ ____ `: * * * Remember, this information may be requested if it isn’t supplied; for fastest response please provide as much as you can ❤ Feel free to use a pastebin service, otherwise log files can be indented with 4 spaces on each line to present them in a friendlier way on the forum. ---
**Author:** ![Gatherer](https://help.nextcloud.com/user_avatar/help.nextcloud.com/gatherer/32/3557_2.png) [@Gatherer](https://help.nextcloud.com/u/Gatherer)\ **Post date:** [April 6, 2017, 9:01pm UTC](https://help.nextcloud.com/t/just-worked-once-but-not-the-other-day/11094/2 "2017-04-06T21:01:16Z")
I installed next cloud for the box with an Seagate Expansion portable Drive and it worked. But on the next day I couldn’t get into it. The rpi didn’t even blink green when I switched it off and on again. Any proposals? Thanks Gatherer ---
**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 2, 2024, 1:03pm UTC](https://help.nextcloud.com/t/just-worked-once-but-not-the-other-day/11094/3 "2024-12-02T13:03:15Z")
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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 4, 2024, 1:17pm UTC](https://help.nextcloud.com/t/just-worked-once-but-not-the-other-day/11094/4 "2024-12-04T13:17:22Z")