Steps to reproduce
- Log in to Nextcloud - on top right you can see “W” for username
- A Click on any app will show the “W” as a broken graphic
- A Click on the foto app will show the picture files - but only like a graphic logo. The pics can be downloaded - but not be opened in Nextcloud itself
To make things more clear
Expected behaviour
JPG-files should be opened
Actual behaviour
JPF-files won´t open
Server configuration detail
Operating system: Linux 5.10.60-qnap #1 SMP Sat Jan 29 01:53:51 CST 2022 x86_64 (Firmware 5.0.0.1932)
Webserver: Apache (fpm-fcgi)
Database: mysql 10.5.8
PHP version:
8.0.10
Modules loaded: Core, date, libxml, openssl, pcre, sqlite3, zlib, bcmath, bz2, calendar, ctype, curl, dom, enchant, hash, fileinfo, filter, ftp, gd, gettext, gmp, SPL, iconv, intl, json, ldap, mbstring, session, standard, pcntl, mysqlnd, PDO, pdo_dblib, pdo_mysql, pgsql, Phar, posix, pspell, readline, Reflection, mysqli, shmop, SimpleXML, snmp, soap, sockets, sodium, exif, tidy, tokenizer, xml, xmlreader, xmlwriter, xsl, zip, cgi-fcgi, imagick, mongodb, xattr, apcu, redis, timezonedb, OAuth, raphf, swoole, krb5, yaml, ev, event, eio, amqp, inotify, igbinary, grpc, bitset, msgpack, memcached, mcrypt, uploadprogress, xhprof, xmlrpc, dba, Zend OPcache
Nextcloud version: 23.0.2 - 23.0.2.1
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from: unknown
Signing statusList of activated appsConfiguration (config/config.php)
Are you using external storage, if yes which one: local/smb/sftp/…
Are you using encryption:
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/…
LDAP configuration (delete this par if not used)
Client configuration
Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.102 Safari/537.36 Edg/98.0.1108.62
Operating system:
Logs
Web server error log
Insert your web server log here
Nextcloud log
{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Route/Router.php",“line”:302,“function”:“main”,“class”:“OC\AppFramework\App”,“type”:"::"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/base.php",“line”:1006,“function”:“match”,“class”:“OC\Route\Router”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/index.php",“line”:36,“function”:“handleRequest”,“class”:“OC”,“type”:"::"}],“File”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",“Line”:158,“Previous”:{“Exception”:“Error”,“Message”:“Call to undefined function OC\Avatar\imagettfbbox()”,“Code”:0,“Trace”:[{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Avatar/Avatar.php",“line”:185,“function”:“imageTTFCenter”,“class”:“OC\Avatar\Avatar”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Avatar/UserAvatar.php",“line”:253,“function”:“generateAvatar”,“class”:“OC\Avatar\Avatar”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/core/Controller/AvatarController.php",“line”:126,“function”:“getFile”,“class”:“OC\Avatar\UserAvatar”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",“line”:217,“function”:“getAvatar”,“class”:“OC\Core\Controller\AvatarController”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",“line”:126,“function”:“executeController”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/AppFramework/App.php",“line”:157,“function”:“dispatch”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Route/Router.php",“line”:302,“function”:“main”,“class”:“OC\AppFramework\App”,“type”:"::"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/base.php",“line”:1006,“function”:“match”,“class”:“OC\Route\Router”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/index.php",“line”:36,“function”:“handleRequest”,“class”:“OC”,“type”:"::"}],“File”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Avatar/Avatar.php",“Line”:220},“CustomMessage”:"–"}}
{“reqId”:“9eSnNsa963gIt4Ar9qaY”,“level”:3,“time”:“2022-03-03T09:29:16+01:00”,“remoteAddr”:“91.61.27.80”,“user”:“WeT-Klb-Nextcloud”,“app”:“index”,“method”:“GET”,“url”:"/nextcloud/index.php/avatar/WeT-Klb-Nextcloud/32?v=0",“message”:“Call to undefined function OC\Avatar\imagettfbbox() in file ‘/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Avatar/Avatar.php’ line 220”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.102 Safari/537.36 Edg/98.0.1108.62”,“version”:“23.0.2.1”,“exception”:{“Exception”:“Exception”,“Message”:“Call to undefined function OC\Avatar\imagettfbbox() in file ‘/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Avatar/Avatar.php’ line 220”,“Code”:0,“Trace”:[{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/AppFramework/App.php",“line”:157,“function”:“dispatch”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Route/Router.php",“line”:302,“function”:“main”,“class”:“OC\AppFramework\App”,“type”:"::"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/base.php",“line”:1006,“function”:“match”,“class”:“OC\Route\Router”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/index.php",“line”:36,“function”:“handleRequest”,“class”:“OC”,“type”:"::"}],“File”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",“Line”:158,“Previous”:{“Exception”:“Error”,“Message”:“Call to undefined function OC\Avatar\imagettfbbox()”,“Code”:0,“Trace”:[{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Avatar/Avatar.php",“line”:185,“function”:“imageTTFCenter”,“class”:“OC\Avatar\Avatar”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Avatar/UserAvatar.php",“line”:253,“function”:“generateAvatar”,“class”:“OC\Avatar\Avatar”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/core/Controller/AvatarController.php",“line”:126,“function”:“getFile”,“class”:“OC\Avatar\UserAvatar”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",“line”:217,“function”:“getAvatar”,“class”:“OC\Core\Controller\AvatarController”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",“line”:126,“function”:“executeController”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/AppFramework/App.php",“line”:157,“function”:“dispatch”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Route/Router.php",“line”:302,“function”:“main”,“class”:“OC\AppFramework\App”,“type”:"::"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/base.php",“line”:1006,“function”:“match”,“class”:“OC\Route\Router”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/index.php",“line”:36,“function”:“handleRequest”,“class”:“OC”,“type”:"::"}],“File”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Avatar/Avatar.php",“Line”:220},“CustomMessage”:"–"}}
{“reqId”:“B9s4Nz5dHy4zkGezlZ2T”,“level”:3,“time”:“2022-03-03T09:29:17+01:00”,“remoteAddr”:“91.61.27.80”,“user”:“WeT-Klb-Nextcloud”,“app”:“core”,“method”:“GET”,“url”:"/nextcloud/index.php/core/preview?fileId=10&x=32&y=32",“message”:“OC_Image::fixOrientation(): No image loaded”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.102 Safari/537.36 Edg/98.0.1108.62”,“version”:“23.0.2.1”}
{“reqId”:“oerN2FsfOWS7gSg0BoHy”,“level”:3,“time”:“2022-03-03T09:29:17+01:00”,“remoteAddr”:“91.61.27.80”,“user”:“WeT-Klb-Nextcloud”,“app”:“core”,“method”:“GET”,“url”:"/nextcloud/index.php/core/preview?fileId=12&x=32&y=32",“message”:“OC_Image::fixOrientation(): No image loaded”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.102 Safari/537.36 Edg/98.0.1108.62”,“version”:“23.0.2.1”}
{“reqId”:“Yai0vnx7RwQvsNlw5twR”,“level”:3,“time”:“2022-03-03T09:29:18+01:00”,“remoteAddr”:“91.61.27.80”,“user”:“WeT-Klb-Nextcloud”,“app”:“core”,“method”:“GET”,“url”:"/nextcloud/index.php/core/preview?fileId=11&x=32&y=32",“message”:“OC_Image::fixOrientation(): No image loaded”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.102 Safari/537.36 Edg/98.0.1108.62”,“version”:“23.0.2.1”}
{“reqId”:“mQnLBsSJ8a6Lbkusyf4l”,“level”:3,“time”:“2022-03-03T09:29:24+01:00”,“remoteAddr”:“91.61.27.80”,“user”:“WeT-Klb-Nextcloud”,“app”:“index”,“method”:“GET”,“url”:"/nextcloud/index.php/avatar/WeT-Klb-Nextcloud/32?v=0",“message”:“Call to undefined function OC\Avatar\imagettfbbox() in file ‘/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Avatar/Avatar.php’ line 220”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/98.0.4758.102 Safari/537.36 Edg/98.0.1108.62”,“version”:“23.0.2.1”,“exception”:{“Exception”:“Exception”,“Message”:“Call to undefined function OC\Avatar\imagettfbbox() in file ‘/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Avatar/Avatar.php’ line 220”,“Code”:0,“Trace”:[{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/AppFramework/App.php",“line”:157,“function”:“dispatch”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Route/Router.php",“line”:302,“function”:“main”,“class”:“OC\AppFramework\App”,“type”:"::"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/base.php",“line”:1006,“function”:“match”,“class”:“OC\Route\Router”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/index.php",“line”:36,“function”:“handleRequest”,“class”:“OC”,“type”:"::"}],“File”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",“Line”:158,“Previous”:{“Exception”:“Error”,“Message”:“Call to undefined function OC\Avatar\imagettfbbox()”,“Code”:0,“Trace”:[{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Avatar/Avatar.php",“line”:185,“function”:“imageTTFCenter”,“class”:“OC\Avatar\Avatar”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Avatar/UserAvatar.php",“line”:253,“function”:“generateAvatar”,“class”:“OC\Avatar\Avatar”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/core/Controller/AvatarController.php",“line”:126,“function”:“getFile”,“class”:“OC\Avatar\UserAvatar”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",“line”:217,“function”:“getAvatar”,“class”:“OC\Core\Controller\AvatarController”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",“line”:126,“function”:“executeController”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/AppFramework/App.php",“line”:157,“function”:“dispatch”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Route/Router.php",“line”:302,“function”:“main”,“class”:“OC\AppFramework\App”,“type”:"::"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/base.php",“line”:1006,“function”:“match”,“class”:“OC\Route\Router”,“type”:"->"},{“file”:"/share/CACHEDEV1_DATA/Web/nextcloud/index.php",“line”:36,“function”:“handleRequest”,“class”:“OC”,“type”:"::"}],“File”:"/share/CACHEDEV1_DATA/Web/nextcloud/lib/private/Avatar/Avatar.php",“Line”:220},“CustomMessage”:"–"}}
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</details>
<details><summary>Browser log</summary>
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...
</details>