Sorry to hear you’re facing problems
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In order to help you as quickly as possible, before clicking Create Topic please provide as much of the following as you can (you can cut and paste this into your topic):
Nextcloud version (eg, 12.0.2):
Operating system and version (eg, Ubuntu 16.04):
Apache or nginx version (eg, Apache 2.4.18):
PHP version (eg, 7.0.22):
Is this the first time you’ve seen this error?:
Yes
Can you reliably replicate it? (If so, please outline steps):
The issue you are facing:
All of a sudden my site went down. I can login but I cannot see my files on dashboard. Also I cannot click on any of the menu items I cannot navigate to other pages. I am getting javascript errors in console all of them are about
Uncaught ReferenceError: OC is not defined
Uncaught ReferenceError: OCA is not defined
I am getting these errors on login page as well but I am able to login.
https://drive.google.com/file/d/0B8BViT9saNi1RWtUSk1kVUMtZms/view?usp=sharing
Here is the screenshot of error I am getting. I think main JS files are not included… Is there any way you can help me with that? Issue is with the front end that’s why there is nothing in log file.
Thanks and Regards,
Athar ud din
The output of your Nextcloud log in Admin > Logging:
Issue is with the front end that’s why there is nothing in log file.
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
Issue is with the front end that’s why there is nothing in log file.
The output of your Apache/nginx/system log in /var/log/____
:
Issue is with the front end that’s why there is nothing in log file.
Remember, this information may be requested if it isn’t supplied; for fastest response please provide as much as you can Feel free to use a pastebin service, otherwise log files can be indented with 4 spaces on each line to present them in a friendlier way on the forum.