Issue with Collabora *** files can not be saved

ℹ️ Support 📄 Collabora
1

Dear all,

I experienced an issue with collabora. Files cannot be saved due to some issue.

I am currently running the following setup:
Nextcloud: 18.0.4
Collabora App: 3.6.0
PHP: 7.3.18

Please find the logfiles from docker below:
wsd-00008-00116 2020-05-18 17:40:03.719050 [ docbroker_00a ] ERR Unexpected response to WOPI::PutFile : 500Cannot save file to WOPI storage uri [https://cloud.myhomepage.com/index.php/apps/richdocuments/wopi/files/493499_ocbdyjm76any/contents?access_token=gaEND3DSTTgtSh2NXHFlfplFNkYFC2l6&access_token_ttl=0]. Error: | wsd/Storage.cpp:1145 wsd-00008-00116 2020-05-18 17:40:03.720776 [ docbroker_00a ] ERR Failed to save docKey [/index.php/apps/richdocuments/wopi/files/493499_ocbdyjm76any] to URI [https://cloud. myhomepage.com/index.php/apps/richdocuments/wopi/files/493499_ocbdyjm76any?access_token=gaEND3DSTTgtSh2NXHFlfplFNkYFC2l6&access_token_ttl=0]. Notifying client.| wsd/DocumentBroker.cpp:1106 wsd-00008-00116 2020-05-18 17:40:04.404433 [ docbroker_00a ] ERR Unexpected response to WOPI::PutFile : 500Cannot save file to WOPI storage uri [https://cloud. myhomepage.com/index.php/apps/richdocuments/wopi/files/493499_ocbdyjm76any/contents?access_token=gaEND3DSTTgtSh2NXHFlfplFNkYFC2l6&access_token_ttl=0]. Error: | wsd/Storage.cpp:1145 wsd-00008-00116 2020-05-18 17:40:04.406049 [ docbroker_00a ] ERR Failed to save docKey [/index.php/apps/richdocuments/wopi/files/493499_ocbdyjm76any] to URI [https://cloud. myhomepage.com/index.php/apps/richdocuments/wopi/files/493499_ocbdyjm76any?access_token=gaEND3DSTTgtSh2NXHFlfplFNkYFC2l6&access_token_ttl=0]. Notifying client.| wsd/DocumentBroker.cpp:1106

Can anyone help?

2

Is cloud.myhomepage.com your server?

Please fill out the support intro for further assistance.

3

Thanks for asking.

I replaced my domain-name with “myhomepage“.
But basically yes, the nextcloud instance is running on my VPS.