# Issue adding in new Contacts account to sync contacts with MacOS

**URL:** <https://help.nextcloud.com/t/issue-adding-in-new-contacts-account-to-sync-contacts-with-macos/187459>\
**Category:** ℹ️ Support\
**Tags:** mac, contacts-app\
**Created:** [April 6, 2024, 12:10pm UTC](https://help.nextcloud.com/t/issue-adding-in-new-contacts-account-to-sync-contacts-with-macos/187459 "2024-04-06T12:10:01Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![eddles](https://help.nextcloud.com/letter_avatar/eddles/32/5_5575768a8748004e209b776fc1b2916d.png) [@eddles](https://help.nextcloud.com/u/eddles)\
**Post date:** [April 6, 2024, 12:10pm UTC](https://help.nextcloud.com/t/issue-adding-in-new-contacts-account-to-sync-contacts-with-macos/187459/1 "2024-04-06T12:10:01Z")

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Good day, everyone,

I’m trying to set up a contact sync between my Nextcloud server and my MacOS computer.

I have successfully set up contacts sync between my Android phone using DAVx5, and it works great.

I’m following the instructions found [here](https://docs.nextcloud.com/server/28/user_manual/en/groupware/sync_osx.html), and I’ve reached the stage where I’m entering my username and password details. I’ve generated an app password for this. However, I’m getting the “Unable to verify account name or password” error. I believe I have added the certificate to my MacOS’s keychain, but I am not 100% sure. Any help would be greatly appreciated.

 ![CleanShot 2024-04-06 at 13.06.58@2x](https://help.nextcloud.com/uploads/default/original/3X/e/e/ee1182a3bd1bdf7cf27edfff1049d83e2c96601c.png)

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**Author:** ![rakekniven](https://help.nextcloud.com/user_avatar/help.nextcloud.com/rakekniven/32/67096_2.png) [@rakekniven](https://help.nextcloud.com/u/rakekniven)\
**Post date:** [April 6, 2024, 1:32pm UTC](https://help.nextcloud.com/t/issue-adding-in-new-contacts-account-to-sync-contacts-with-macos/187459/2 "2024-04-06T13:32:11Z")

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Hello hello,

have you seen the official docs at:

[https://docs.nextcloud.com/server/28/user\_manual/en/groupware/sync\_osx.html](https://docs.nextcloud.com/server/28/user_manual/en/groupware/sync_osx.html)

Are you using self signed certs?

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**Author:** ![system](https://help.nextcloud.com/user_avatar/help.nextcloud.com/system/32/29333_2.png) [@system](https://help.nextcloud.com/u/system)\
**Post date:** [July 5, 2024, 1:32pm UTC](https://help.nextcloud.com/t/issue-adding-in-new-contacts-account-to-sync-contacts-with-macos/187459/3 "2024-07-05T13:32:49Z")

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