# IOS background sync

**URL:** <https://help.nextcloud.com/t/ios-background-sync/145197>\
**Category:** 🍏 iOS\
**Created:** [September 8, 2022, 9:05am UTC](https://help.nextcloud.com/t/ios-background-sync/145197 "2022-09-08T09:05:31Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![anon\_vpn](https://help.nextcloud.com/user_avatar/help.nextcloud.com/anon_vpn/32/45728_2.png) [@anon\_vpn](https://help.nextcloud.com/u/anon_vpn)\
**Post date:** [September 8, 2022, 9:05am UTC](https://help.nextcloud.com/t/ios-background-sync/145197/1 "2022-09-08T09:05:31Z")

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I am very new to Nextcloud and trying it out as an option for cloud backups. Will it autosync photos in the background or do I need to have the app open for the syncing to occur?

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**Author:** ![Cookies](https://help.nextcloud.com/user_avatar/help.nextcloud.com/cookies/32/45965_2.png) [@Cookies](https://help.nextcloud.com/u/Cookies)\
**Post date:** [September 8, 2022, 4:53pm UTC](https://help.nextcloud.com/t/ios-background-sync/145197/2 "2022-09-08T16:53:33Z")

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photos load automatically to your cloud in the background. it is a great feature. you will love Nextcloud. your contacts, calendar and more can also auto sync. auto upload has settings with options to.

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**Author:** ![anon\_vpn](https://help.nextcloud.com/user_avatar/help.nextcloud.com/anon_vpn/32/45728_2.png) [@anon\_vpn](https://help.nextcloud.com/u/anon_vpn)\
**Post date:** [September 12, 2022, 3:14am UTC](https://help.nextcloud.com/t/ios-background-sync/145197/3 "2022-09-12T03:14:51Z")

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I can only get it to sync if the NextCloud app is open and has the screen focus. If the app is open but in the “background” It wont sync pictures.

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**Author:** ![Cookies](https://help.nextcloud.com/user_avatar/help.nextcloud.com/cookies/32/45965_2.png) [@Cookies](https://help.nextcloud.com/u/Cookies)\
**Post date:** [September 12, 2022, 4:08am UTC](https://help.nextcloud.com/t/ios-background-sync/145197/4 "2022-09-12T04:08:08Z")

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in the app setting, is 📷 auto upload turn on?

you need auto upload turned on 🙂

check out the app settings for other options like setting your photo dir and what to upload, etc

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<div class="post-metadata">

**Author:** ![anon\_vpn](https://help.nextcloud.com/user_avatar/help.nextcloud.com/anon_vpn/32/45728_2.png) [@anon\_vpn](https://help.nextcloud.com/u/anon_vpn)\
**Post date:** [September 12, 2022, 4:33am UTC](https://help.nextcloud.com/t/ios-background-sync/145197/5 "2022-09-12T04:33:36Z")

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Yes it is. Keep in mind this is on IOS device not android.

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<div class="post-metadata">

**Author:** ![Cookies](https://help.nextcloud.com/user_avatar/help.nextcloud.com/cookies/32/45965_2.png) [@Cookies](https://help.nextcloud.com/u/Cookies)\
**Post date:** [September 12, 2022, 4:42am UTC](https://help.nextcloud.com/t/ios-background-sync/145197/6 "2022-09-12T04:42:32Z")

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yep, iOS 🙂

just checked my ipad, all is working perfect… no issues.

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<div class="post-metadata">

**Author:** ![anon\_vpn](https://help.nextcloud.com/user_avatar/help.nextcloud.com/anon_vpn/32/45728_2.png) [@anon\_vpn](https://help.nextcloud.com/u/anon_vpn)\
**Post date:** [September 12, 2022, 5:32am UTC](https://help.nextcloud.com/t/ios-background-sync/145197/7 "2022-09-12T05:32:12Z")

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GOD DAMN why is it not working for me. Anything special configuration wise on your ipad?

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<div class="post-metadata">

**Author:** ![Cookies](https://help.nextcloud.com/user_avatar/help.nextcloud.com/cookies/32/45965_2.png) [@Cookies](https://help.nextcloud.com/u/Cookies)\
**Post date:** [September 12, 2022, 6:10am UTC](https://help.nextcloud.com/t/ios-background-sync/145197/8 "2022-09-12T06:10:14Z")

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Try logging out of the app, clear cache, then log back in and see if the app allows auto upload.

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<div class="post-metadata">

**Author:** ![anon\_vpn](https://help.nextcloud.com/user_avatar/help.nextcloud.com/anon_vpn/32/45728_2.png) [@anon\_vpn](https://help.nextcloud.com/u/anon_vpn)\
**Post date:** [September 12, 2022, 6:16am UTC](https://help.nextcloud.com/t/ios-background-sync/145197/9 "2022-09-12T06:16:38Z")

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I did Clear cache and then Reset Application. No apparent change.

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<div class="post-metadata">

**Author:** ![anon\_vpn](https://help.nextcloud.com/user_avatar/help.nextcloud.com/anon_vpn/32/45728_2.png) [@anon\_vpn](https://help.nextcloud.com/u/anon_vpn)\
**Post date:** [September 12, 2022, 6:28am UTC](https://help.nextcloud.com/t/ios-background-sync/145197/10 "2022-09-12T06:28:26Z")

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Oh snap just realized that my app doesn’t have the “Auto upload in the background option”. Downloaded the app from the Appstore don’t know why its not there. Same on 3 different devices.

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<div class="post-metadata">

**Author:** ![Cookies](https://help.nextcloud.com/user_avatar/help.nextcloud.com/cookies/32/45965_2.png) [@Cookies](https://help.nextcloud.com/u/Cookies)\
**Post date:** [September 12, 2022, 6:30am UTC](https://help.nextcloud.com/t/ios-background-sync/145197/11 "2022-09-12T06:30:10Z")

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what version you are running?

i am running:

iOS 15.6.1  
Nextcloud 24.0.5  
Nextcloud APP 4.4.3.0  
PHP 8.1  
Nginx

maybe check the NC app permission in iOS settings (not the NC app settings), my settings are:  
Photo - All Photos  
Camera - ON  
Background APP refresh - ON

maybe turn wifi off and just use sim data (iOS DNS error on internal/home network)

maybe delete and re-install app

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<div class="post-metadata">

**Author:** ![anon\_vpn](https://help.nextcloud.com/user_avatar/help.nextcloud.com/anon_vpn/32/45728_2.png) [@anon\_vpn](https://help.nextcloud.com/u/anon_vpn)\
**Post date:** [September 12, 2022, 6:36am UTC](https://help.nextcloud.com/t/ios-background-sync/145197/12 "2022-09-12T06:36:25Z")

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iOS 15.6.1  
Nextcloud 24.0.4  
Nextcloud APP 4.4.3.0

Settings are:  
Photo - All Photos  
Camera - ON  
Background APP refresh - ON  
Local Network - ON

Interestingly my reading seems to indicate auto upload is dependent on GPS although looking at location services NextCloud app doesn’t show up in the list of apps that needs access to location services. It never asked for it either during install.

Also tried on mobile only and still didn’t work.

Going to go for a walk beyond my wifi range and try it then

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<div class="post-metadata">

**Author:** ![Cookies](https://help.nextcloud.com/user_avatar/help.nextcloud.com/cookies/32/45965_2.png) [@Cookies](https://help.nextcloud.com/u/Cookies)\
**Post date:** [September 12, 2022, 6:47am UTC](https://help.nextcloud.com/t/ios-background-sync/145197/13 "2022-09-12T06:47:54Z")

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the only difference that i see is that i am running 24.0.5, maybe try updating Nextcloud.

Nextcloud iOS app was updated 3 days ago.

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<div class="post-metadata">

**Author:** ![anon\_vpn](https://help.nextcloud.com/user_avatar/help.nextcloud.com/anon_vpn/32/45728_2.png) [@anon\_vpn](https://help.nextcloud.com/u/anon_vpn)\
**Post date:** [September 13, 2022, 12:21am UTC](https://help.nextcloud.com/t/ios-background-sync/145197/14 "2022-09-13T00:21:03Z")

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So after some further googling an reading it looks like in recent times others have the exact same issue as I. Seems that this functionality has been intentionally remove from the app by Next Cloud. Why? Who knows but it’s gone now so Next Cloud does nothing that I need it for. Moving onto next option.

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<div class="post-metadata">

**Author:** ![D\_S](https://help.nextcloud.com/user_avatar/help.nextcloud.com/d_s/32/45954_2.png) [@D\_S](https://help.nextcloud.com/u/D_S)\
**Post date:** [September 17, 2022, 12:28pm UTC](https://help.nextcloud.com/t/ios-background-sync/145197/15 "2022-09-17T12:28:31Z")

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Hello,  
i have the exact same issue that the fotos ARE NOT uploading in the background. Is there already a solution on it ?

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<div class="post-metadata">

**Author:** ![SysKeeper](https://help.nextcloud.com/letter_avatar/syskeeper/32/5_5575768a8748004e209b776fc1b2916d.png) [@SysKeeper](https://help.nextcloud.com/u/SysKeeper)\
**Post date:** [September 17, 2022, 12:38pm UTC](https://help.nextcloud.com/t/ios-background-sync/145197/16 "2022-09-17T12:38:14Z")

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Please see the following issue for details: [With 4.4.0 auto upload stopped working · Issue #2026 · nextcloud/ios · GitHub](https://github.com/nextcloud/ios/issues/2026#issuecomment-1143200276)

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<div class="post-metadata">

**Author:** ![ralle2k](https://help.nextcloud.com/letter_avatar/ralle2k/32/5_5575768a8748004e209b776fc1b2916d.png) [@ralle2k](https://help.nextcloud.com/u/ralle2k)\
**Post date:** [October 25, 2022, 10:19am UTC](https://help.nextcloud.com/t/ios-background-sync/145197/17 "2022-10-25T10:19:10Z")

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Noticed my foto sync is also not working since a few days. Used to work normally.

IOS NC Cient: 4.5.3.0  
NC Server: 24.0.6  
IOS 16.0.3

any known issue? The only thing changed was the IOS NC client i guess. Reinstalling did not help

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<div class="post-metadata">

**Author:** ![ralle2k](https://help.nextcloud.com/letter_avatar/ralle2k/32/5_5575768a8748004e209b776fc1b2916d.png) [@ralle2k](https://help.nextcloud.com/u/ralle2k)\
**Post date:** [November 4, 2022, 2:11pm UTC](https://help.nextcloud.com/t/ios-background-sync/145197/18 "2022-11-04T14:11:33Z")

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IOS NC Client 4.5.4.9 fixed it.

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<div class="post-metadata">

**Author:** ![shakading](https://help.nextcloud.com/letter_avatar/shakading/32/5_5575768a8748004e209b776fc1b2916d.png) [@shakading](https://help.nextcloud.com/u/shakading)\
**Post date:** [December 9, 2022, 2:03pm UTC](https://help.nextcloud.com/t/ios-background-sync/145197/19 "2022-12-09T14:03:17Z")

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I have the same issue. My background sync does not work on IOS 16.1.1. I’m running Nextcloud 25.0.2 and IOS APP 4.5.7.0. Does anyone know that this is a bug in the app / how to solve this?

Thanks!

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<div class="post-metadata">

**Author:** ![polarbergpotato](https://help.nextcloud.com/user_avatar/help.nextcloud.com/polarbergpotato/32/56524_2.png) [@polarbergpotato](https://help.nextcloud.com/u/polarbergpotato)\
**Post date:** [September 22, 2023, 6:01pm UTC](https://help.nextcloud.com/t/ios-background-sync/145197/20 "2023-09-22T18:01:28Z")

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For others finding this thread. [Here is the issue still being discussed on Github.](https://github.com/nextcloud/ios/issues/2225)

[Next page](https://help.nextcloud.com/t/ios-background-sync/145197.md?page=2)
