# iOS App on iPad crashing on open **URL:** \ **Category:** ℹ️ Support\ **Created:** [February 11, 2020, 11:49pm UTC](https://help.nextcloud.com/t/ios-app-on-ipad-crashing-on-open/70826 "2020-02-11T23:49:36Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![homebrandcola](https://help.nextcloud.com/user_avatar/help.nextcloud.com/homebrandcola/32/11623_2.png) [@homebrandcola](https://help.nextcloud.com/u/homebrandcola)\ **Post date:** [February 11, 2020, 11:49pm UTC](https://help.nextcloud.com/t/ios-app-on-ipad-crashing-on-open/70826/1 "2020-02-11T23:49:36Z")
There have been a couple of updates to the iOS app over the last 3 or so days. I have version 2.25.7. The app just crashes / closed on start up. ---
**Author:** ![Rob\_h](https://help.nextcloud.com/user_avatar/help.nextcloud.com/rob_h/32/21307_2.png) [@Rob\_h](https://help.nextcloud.com/u/Rob_h)\ **Post date:** [February 12, 2020, 4:35pm UTC](https://help.nextcloud.com/t/ios-app-on-ipad-crashing-on-open/70826/2 "2020-02-12T16:35:23Z")
Same here, updated today to 2.25.7. After clicking the app symbol, the app boot screen is visible ~0.5 seconds, before throwing me back to the app screen (can be (nearly) infinitly repeated). Using a regular iPhone 11 with iOS 13.3.1 here. ---
**Author:** ![Foxly](https://help.nextcloud.com/user_avatar/help.nextcloud.com/foxly/32/40690_2.png) [@Foxly](https://help.nextcloud.com/u/Foxly)\ **Post date:** [February 13, 2020, 4:51am UTC](https://help.nextcloud.com/t/ios-app-on-ipad-crashing-on-open/70826/3 "2020-02-13T04:51:45Z")
Uninstalling and reinstalling should fix the problem. Why this happens is not known to me yet. ---
**Author:** ![amgfreak](https://help.nextcloud.com/letter_avatar/amgfreak/32/6_22734026db12803ebb3e059622ac3534.png) [@amgfreak](https://help.nextcloud.com/u/amgfreak)\ **Post date:** [February 14, 2020, 11:45am UTC](https://help.nextcloud.com/t/ios-app-on-ipad-crashing-on-open/70826/4 "2020-02-14T11:45:01Z")
Same issue with version 2.25.8 (2.25.7 worked fine) on iPadOS 13.3.1, on my iPhone with iOS 13.3.1 and 2.25.8 everything works fine. Perhaps entries into console will help someone: | error | 12:32:35.776001+0100 | kernel | Sandbox: Nextcloud(247) deny(1) sysctl-read kern.bootargs | | --- | --- | --- | --- | | error | 12:32:35.802898+0100 | kernel | Sandbox: Nextcloud(247) deny(2) file-test-existence /private/etc/.mdns\_debug | | error | 12:32:35.907696+0100 | Nextcloud | Unknown class NC in Interface Builder file. | | error | 12:32:35.921154+0100 | Nextcloud | Class UITabBar overrides the -traitCollection getter, which is not supported. If you’re trying to override traits, you must use the appropriate API. | | error | 12:32:35.921178+0100 | Nextcloud | Class Nextcloud.NCMainTabBar overrides the -traitCollection getter, which is not supported. If you’re trying to override traits, you must use the appropriate API. | | error | 12:32:36.184910+0100 | runningboardd | RBSStateCapture remove item called for untracked item \\>; configCount: 0\> | | error | 12:32:36.187856+0100 | runningboardd | Launchd says label UIKitApplication:it.twsweb.Nextcloud[60cf][rb-legacy] has never exited | | error | 12:32:36.188705+0100 | runningboardd | Launchd says label UIKitApplication:it.twsweb.Nextcloud[60cf][rb-legacy] has never exited | | error | 12:32:36.214230+0100 | runningboardd | Launchd says label UIKitApplication:it.twsweb.Nextcloud[60cf][rb-legacy] has never exited | | error | 12:32:36.215742+0100 | runningboardd | Launchd says label UIKitApplication:it.twsweb.Nextcloud[60cf][rb-legacy] has never exited | ---
**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 11, 2024, 8:37pm UTC](https://help.nextcloud.com/t/ios-app-on-ipad-crashing-on-open/70826/5 "2024-12-11T20:37:05Z")
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**Author:** ![wwe](https://help.nextcloud.com/user_avatar/help.nextcloud.com/wwe/32/72963_2.png) [@wwe](https://help.nextcloud.com/u/wwe)\ **Post date:** [December 11, 2024, 8:37pm UTC](https://help.nextcloud.com/t/ios-app-on-ipad-crashing-on-open/70826/6 "2024-12-11T20:37:06Z")