# IOS app not working

**URL:** <https://help.nextcloud.com/t/ios-app-not-working/160542>\
**Category:** ℹ️ Support\
**Tags:** cookbook-app\
**Created:** [April 19, 2023, 9:32pm UTC](https://help.nextcloud.com/t/ios-app-not-working/160542 "2023-04-19T21:32:40Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ewok2](https://help.nextcloud.com/user_avatar/help.nextcloud.com/ewok2/32/43411_2.png) [@ewok2](https://help.nextcloud.com/u/ewok2)\
**Post date:** [April 19, 2023, 9:32pm UTC](https://help.nextcloud.com/t/ios-app-not-working/160542/1 "2023-04-19T21:32:40Z")

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Hello  
My cookbook works fine on web (nextcloud 25)  
But trying to install the IOS app without succes.  
For the user and password I can manage  
but what should I put in the URL?

If I put the URL of nextcloud, I can “coonect” but don’t see any cookbook…  
I see an error : Categorie could not be loaded

any idea? or some path to add in the URL ?

Thanks

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**Author:** ![ewok2](https://help.nextcloud.com/user_avatar/help.nextcloud.com/ewok2/32/43411_2.png) [@ewok2](https://help.nextcloud.com/u/ewok2)\
**Post date:** [April 19, 2023, 9:54pm UTC](https://help.nextcloud.com/t/ios-app-not-working/160542/2 "2023-04-19T21:54:01Z")

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Oups… sorry no error in fact!  
the app change, but I have to deinstall the old one. reboot the iphone reinstall the app  
And it works 🙂

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**Author:** ![Rob\_Reich-Storer](https://help.nextcloud.com/user_avatar/help.nextcloud.com/rob_reich-storer/32/62968_2.png) [@Rob\_Reich-Storer](https://help.nextcloud.com/u/Rob_Reich-Storer)\
**Post date:** [July 20, 2024, 2:52pm UTC](https://help.nextcloud.com/t/ios-app-not-working/160542/3 "2024-07-20T14:52:24Z")

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I’ve tried reinstalling and followed your suggestions - to no avail. I do use my email address for my user name - could this be the issue?

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**Author:** ![christianlupus](https://help.nextcloud.com/user_avatar/help.nextcloud.com/christianlupus/32/22699_2.png) [@christianlupus](https://help.nextcloud.com/u/christianlupus)\
**Post date:** [July 22, 2024, 9:59am UTC](https://help.nextcloud.com/t/ios-app-not-working/160542/4 "2024-07-22T09:59:26Z")

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I just want to clarify one thing: The (native) apps are _third party_. The NC app is just a web app that you can view in a browser. We have no Android/iOS/… support. Also there are multiple clients out there for iOS (see [list](https://github.com/nextcloud/cookbook/blob/master/docs/user/clients/Index.md), maybe more).

I would try to contact the actual devs of the apps because we (the devs of the NC cookbook app) cannot do much about the iOS stuff.

Christian

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**Author:** ![system](https://help.nextcloud.com/user_avatar/help.nextcloud.com/system/32/29333_2.png) [@system](https://help.nextcloud.com/u/system)\
**Post date:** [October 20, 2024, 10:00am UTC](https://help.nextcloud.com/t/ios-app-not-working/160542/5 "2024-10-20T10:00:11Z")

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