I m trying to integrate Onlyoffice with nextcloud. BUt i m facing Error when trying to connect (Error occurred in the document service: Error while downloading the document file to be converted.) (version 18.104.22.168) error while connecting onlyoffice from nextcloud.
Nextcloud and office installed on oracle7 Linux.
I used this one:-
'allow_local_remote_servers’ => true, ‘onlyoffice’=> array ( ‘verify_peer_off’ => true, ),
changed value of “rejectUnauthorized”: from true to false in /etc/onlyoffice/documentserver/default.json
But still not working any solutions for me.
Are you able to establish a connection to the OO server from the OO Nextcloud app.
Can you enter the OO welcome page.
Have you checked your browser settings, do not set the privacy to strict.
yes i m able to access my onlyoffice welcome page and also example. only facing issues while integration.
Sharing Onlyoffice pic please check
Please look into this : -
What is the result if you run wget
Have you tried connect with http
Please see wget result below i m running wget command on nextcloud server.
yes i tried connect with http but it’s showing HTTPS address for ONLYOFFICE Docs is required.
Is your nextcloud running on the same server? Could you show us your apache/nginx config?
No my nextcloud running on another server. We are using ubuntu Linux for nextcloud and
we installed onlyoffice on oracle Linux 7.
HI, can you please help me, looking your a quick reply. We want to put it in productions.
Please also let me know which Nginx logs want to see nextcloud’s apache2 log or onlyoffice’s Nginx logs?
Sorry. I can not really help you. But i think the nextcloud- and the onlyoffice-server must be accessible from your clients (e.g. from internet). Also both of them needs an Lets Encrypt certificate and hopefully port 443. You can use e.g. nginx as reverse proxy to map https:443 also to Nextcloud and Onlyoffice. I hope i could help you.
You can use in your browser the developer option (F12) and watch the network communications and perhaps the errors in communication.
You could ask the Onlyoffice forum, really helpful.