***## Internal Server Error***

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

Nextcloud version Latest
Operating system and version *(eg, Ubuntu 2e.04) at hestiacp
PHP version 8.1

The issue you are facing:

I can’t access Nextcloud via web. I have it in a shared paid server so I guess another user performed an upgrade. I have been using it for a long time and now I have this error when I put my credentials →

## Internal Server Error

The server was unable to complete your request.

If this happens again, please send the technical details below to the server administrator.

More details can be found in the server log.

### Technical details

***Remote Address: Ip address
Request ID: zxiJR4NSai dq2T5GH

How to recover it Please help

then it’s better to contact the support. This is exactly the reason you pay for support.

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