Nextcloud version : 13.0.5.2
Operating system and version : Ubuntu 18.04
Apache or nginx version : Apache/2.4.29
PHP version : 7.1
The issue you are facing: When opening the settings page, it returns a internal server error
I think it started when I tried to update the apps and clicked update all of them.
Is this the first time you’ve seen this error? : Y
Steps to replicate it:
- Open the site on chrome(/firefox)
- Login
- Click on the right top settings
- Returns internal server error
The rest of the site seems to work fine, its just settings.
The output of your Nextcloud log in Admin > Logging:
{"reqId":"KhMoIcwldppNIrD07IR4","level":3,"time":"2018-09-08T00:31:12+00:00","remoteAddr":"<Redacted>","user":"<Redacted>","app":"index","method":"GET","url":"\/nextcloud\/index.php\/settings\/user","message":"Exception: {\"Exception\":\"OCP\\\\AutoloadNotAllowedException\",\"Message\":\"Autoload path not allowed: \\\/var\\\/www\\\/html\\\/nextcloud\\\/apps\\\/onlyoffice\\\/lib\\\/adminsection.php\",\"Code\":0,\"Trace\":\"#0 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/autoloader.php(158): OC\\\\Autoloader->isValidPath('\\\/var\\\/www\\\/html\\\/n...')\\n#1 [internal function]: OC\\\\Autoloader->load('OCA\\\\\\\\Onlyoffice\\\\\\\\...')\\n#2 [internal function]: spl_autoload_call('OCA\\\\\\\\Onlyoffice\\\\\\\\...')\\n#3 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/Utility\\\/SimpleContainer.php(95): ReflectionClass->__construct('OCA\\\\\\\\Onlyoffice\\\\\\\\...')\\n#4 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/Utility\\\/SimpleContainer.php(118): OC\\\\AppFramework\\\\Utility\\\\SimpleContainer->resolve('OCA\\\\\\\\Onlyoffice\\\\\\\\...')\\n#5 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/ServerContainer.php(132): OC\\\\AppFramework\\\\Utility\\\\SimpleContainer->query('OCA\\\\\\\\Onlyoffice\\\\\\\\...')\\n#6 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/Settings\\\/Manager.php(346): OC\\\\ServerContainer->query('OCA\\\\\\\\Onlyoffice\\\\\\\\...')\\n#7 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/Settings\\\/Manager.php(374): OC\\\\Settings\\\\Manager->query('OCA\\\\\\\\Onlyoffice\\\\\\\\...')\\n#8 \\\/var\\\/www\\\/html\\\/nextcloud\\\/settings\\\/Controller\\\/CommonSettingsTrait.php(100): OC\\\\Settings\\\\Manager->getAdminSections()\\n#9 \\\/var\\\/www\\\/html\\\/nextcloud\\\/settings\\\/Controller\\\/CommonSettingsTrait.php(51): OC\\\\Settings\\\\Controller\\\\PersonalSettingsController->formatAdminSections('personal', 'personal-info')\\n#10 \\\/var\\\/www\\\/html\\\/nextcloud\\\/settings\\\/Controller\\\/CommonSettingsTrait.php(125): OC\\\\Settings\\\\Controller\\\\PersonalSettingsController->getNavigationParameters('personal', 'personal-info')\\n#11 \\\/var\\\/www\\\/html\\\/nextcloud\\\/settings\\\/Controller\\\/PersonalSettingsController.php(57): OC\\\\Settings\\\\Controller\\\\PersonalSettingsController->getIndexResponse('personal', 'personal-info')\\n#12 [internal function]: OC\\\\Settings\\\\Controller\\\\PersonalSettingsController->index('personal-info')\\n#13 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(161): call_user_func_array(Array, Array)\\n#14 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/Http\\\/Dispatcher.php(91): OC\\\\AppFramework\\\\Http\\\\Dispatcher->executeController(Object(OC\\\\Settings\\\\Controller\\\\PersonalSettingsController), 'index')\\n#15 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/App.php(115): OC\\\\AppFramework\\\\Http\\\\Dispatcher->dispatch(Object(OC\\\\Settings\\\\Controller\\\\PersonalSettingsController), 'index')\\n#16 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/AppFramework\\\/Routing\\\/RouteActionHandler.php(47): OC\\\\AppFramework\\\\App::main('OC\\\\\\\\Settings\\\\\\\\Con...', 'index', Object(OC\\\\AppFramework\\\\DependencyInjection\\\\DIContainer), Array)\\n#17 [internal function]: OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler->__invoke(Array)\\n#18 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/private\\\/Route\\\/Router.php(297): call_user_func(Object(OC\\\\AppFramework\\\\Routing\\\\RouteActionHandler), Array)\\n#19 \\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/base.php(999): OC\\\\Route\\\\Router->match('\\\/settings\\\/user')\\n#20 \\\/var\\\/www\\\/html\\\/nextcloud\\\/index.php(42): OC::handleRequest()\\n#21 {main}\",\"File\":\"\\\/var\\\/www\\\/html\\\/nextcloud\\\/lib\\\/autoloader.php\",\"Line\":134}","userAgent":"Mozilla\/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit\/537.36 (KHTML, like Gecko) Chrome\/68.0.3440.106 Safari\/537.36","version":"13.0.5.2"}
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
GNU nano 2.9.3 /var/www/html/nextcloud/config/config.php
<?php
$CONFIG = array (
'instanceid' => 'oczbgon1c1mj',
'passwordsalt' => '<Redacted>',
'secret' => '<Redacted>',
'trusted_domains' =>
array (
0 => '192.168.1.111',
1 => '<Redacted>',
2 => '<Redacted>',
),
'datadirectory' => '/mnt/ehdd/nextcloud/data',
'overwrite.cli.url' => 'http://192.168.1.111/nextcloud',
'dbtype' => 'mysql',
'version' => '13.0.5.2',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => '<Redacted>',
'dbpassword' => '<Redacted>',
'installed' => true,
'ldapIgnoreNamingRules' => false,
'ldapProviderFactory' => '\\OCA\\User_LDAP\\LDAPProviderFactory',
'memcache.local' => '\\OC\\Memcache\\APCu',
'filelocking.enabled' => 'true',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'localhost',
'port' => 6379,
'timeout' => 0.0,
),
'maintenance' => false,
);
The output of your Apache/nginx/system log in /var/log/____:
[Sat Sep 08 00:40:40.240049 2018] [autoindex:error] [pid 31899] [client 185.65.134.169:63182] AH01276: Cannot serve directory /var/www/html/nextcloud/core/doc/user/_static/: No matching DirectoryIndex (index.php,index.html) found, and s$