Nextcloud version : Latest Nextcloud Hub 8 (29.0.7)
Operating system and version (eg, Ubuntu 24.04): Ubuntu 24.04 LTS
Apache or nginx version (eg, Apache 2.4.25): 2.4.25
PHP version (eg, 8.3): 8.3
The issue you are facing:
When i click on Application menu’ i received the error:
Errore interno del server
Il server non è stato in grado di completare la tua richiesta.
Se ciò si verifca nuovamente, invia i seguenti dettagli tecnici all’amministratore del server.
Ulteriori dettagli sono disponibili nel log del server.
Dettagli tecnici
- Indirizzo remoto: 10.10.32.159
- ID richiesta: 2NEM0HpSejAFxrREAML6
NOTE: The ip 10.10.32.159 is different from the ip of the server (DHCP) that is: 10.10.32.131
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Click on user menu’
- Click on application
The output of your Nextcloud log in Admin > Logging:
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'ocfx8mz3ml04',
'passwordsalt' => '"',
'secret' => '",
'trusted_domains' =>
array (
0 => '10.10.32.131',
),
'datadirectory' => '/var/www/html/nextcloud/data',
'dbtype' => 'mysql',
'version' => '29.0.7.1',
'overwrite.cli.url' => 'http://10.10.32.131/nextcloud',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nextcloudctc',
'dbpassword' => '"',
'installed' => true,
'updater.secret' => '$2y$10$uvJ5N/zakRho0BvMF8q5MeS0.8hm.xlcSb0Ti70pYWiMMR0ixGEv6',
'logfile' => '/var/log/nextcloud.log',
'loglevel' => 2,
'maintenance' => false,
'theme' => '',
);
The output of your Apache/nginx/system log in /var/log/____:
[Wed Sep 18 00:00:21.599755 2024] [mpm_prefork:notice] [pid 166385] AH00163: Apache/2.4.58 (Ubuntu) configured -- resuming normal operations
[Wed Sep 18 00:00:21.599787 2024] [core:notice] [pid 166385] AH00094: Command line: '/usr/sbin/apache2'
[Wed Sep 18 07:00:37.845926 2024] [autoindex:error] [pid 401310] [client 10.10.32.159:55537] AH01276: Cannot serve directory /var/www/html/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm) found, and server-generated directory index forbidden by Options directive
[Wed Sep 18 07:03:52.113962 2024] [mpm_prefork:notice] [pid 166385] AH00170: caught SIGWINCH, shutting down gracefully
[Wed Sep 18 07:04:33.915063 2024] [mpm_prefork:notice] [pid 1152] AH00163: Apache/2.4.58 (Ubuntu) configured -- resuming normal operations
[Wed Sep 18 07:04:33.915713 2024] [core:notice] [pid 1152] AH00094: Command line: '/usr/sbin/apache2'
[Wed Sep 18 07:18:15.532735 2024] [mpm_prefork:notice] [pid 1152] AH00170: caught SIGWINCH, shutting down gracefully
[Wed Sep 18 07:18:58.606947 2024] [mpm_prefork:notice] [pid 1212] AH00163: Apache/2.4.58 (Ubuntu) configured -- resuming normal operations
[Wed Sep 18 07:18:58.607524 2024] [core:notice] [pid 1212] AH00094: Command line: '/usr/sbin/apache2'
[Wed Sep 18 07:19:34.208506 2024] [autoindex:error] [pid 1337] [client 10.10.32.159:55944] AH01276: Cannot serve directory /var/www/html/: No matching DirectoryIndex (index.html,index.cgi,index.pl,index.php,index.xhtml,index.htm) found, and server-generated directory index forbidden by Options directive
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
00:00","remoteAddr":"10.10.32.159","user":"ctc","app":"PHP","method":"GET","url":"/nextcloud/index.php/apps/dashboard/","message":"file_put_contents(/var/www/html/nextcloud/data/appdata_ocfx8mz3ml04/js/core/merged-template-prepend.js): Failed to open stream: No such file or directory at /var/www/html/nextcloud/lib/private/Files/Storage/Local.php#
00:00","remoteAddr":"10.10.32.159","user":"ctc","app":"PHP","method":"GET","url":"/nextcloud/index.php/avatar/ctc/64?v=0","message":"file_get_contents(/var/www/html/nextcloud/data/appdata_ocfx8mz3ml04/avatar/ctc/avatar.64.png): Failed to open stream: No such file or directory at /var/www/html/nextcloud/lib/private/Files/Storage/Local.php#331","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:130.0) Gecko/20100101 Firefox/130.0","version":"29.0.6.1","data":{"app":"PHP"}}
{"reqId":"vPq6uZbn66wiRSW8YrGM","level":3,"time":"2024-09-16T13:04:39+00:00","remoteAddr":"10.10.32.159","user":"ctc","app":"index","method":"GET","url":"/nextcloud/index.php/avatar/ctc/64?v=0","message":"Exception thrown: OCP\\Files\\GenericFileException","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:130.0) Gecko/20100101 Firefox/130.0","version":"29.0.6.1","exception":{"Exception":"OCP\\Files
Thank you.
Gabriele.