The Basics
- Nextcloud Server version (e.g., 29.x.x):
34.0.1
- Operating system and version (e.g., Ubuntu 24.04):
UnRAID 7.3.1, Docker
- Web server and version (e.g, Apache 2.4.25):
Apache2
- Reverse proxy and version _(e.g. nginx 1.27.2)
NGINX v2.14.0
- PHP version (e.g, 8.3):
8.5.8
- Is this the first time you’ve seen this error? (Yes / No):
Yes
- When did this problem seem to first start?
NC 33 update
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
Docker
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
When trying to open ‘Personal Settings’, I get an “Internal Server Error”. Directly accessing personal settings subcategories (Security, Notifications, Sharing etc.) works EXCEPT FOR ‘Personal Info’.
Steps to replicate it (hint: details matter!):
-
Click on the Avatar-menu (top right corner)
-
Click ‘Personal Settings’
-
OR click ‘Personal Info’ from another settings page.
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
FederatedUserExceptionFederatedUser is not complete
/var/www/html/apps/circles/lib/Service/FederatedUserService.phpLine 291
OCA\Circles\Service\FederatedUserService->confirmFederatedUser(
{
"__class__": "OCA\\Circles\\Model\\FederatedUser"
}
)
/var/www/html/apps/circles/lib/CirclesManager.phpLine 161
OCA\Circles\Service\FederatedUserService->setCurrentUser(
{
"__class__": "OCA\\Circles\\Model\\FederatedUser"
}
)
/var/www/html/lib/private/Teams/TeamManager.phpLine 184
OCA\Circles\CirclesManager->startSession(
{
"__class__": "OCA\\Circles\\Model\\FederatedUser"
}
)
/var/www/html/core/Controller/ContactsMenuController.phpLine 71
OC\Teams\TeamManager->getTeamsForUser(
"phil"
)
/var/www/html/lib/private/AppFramework/Http/Dispatcher.phpLine 165
OC\Core\Controller\ContactsMenuController->getTeams()
/var/www/html/lib/private/AppFramework/Http/Dispatcher.phpLine 78
OC\AppFramework\Http\Dispatcher->executeController(
{
"__class__": "OC\\Core\\Controller\\ContactsMenuController"
},
"getTeams"
)
/var/www/html/lib/private/AppFramework/App.phpLine 137
OC\AppFramework\Http\Dispatcher->dispatch(
{
"__class__": "OC\\Core\\Controller\\ContactsMenuController"
},
"getTeams"
)
/var/www/html/lib/private/Route/Router.phpLine 324
OC\AppFramework\App::main(
"OC\\Core\\Controller\\ContactsMenuController",
"getTeams",
{
"__class__": "OC\\AppFramework\\DependencyInjection\\DIContainer"
},
{
"_route": "core.contactsmenu.getteams"
}
)
/var/www/html/lib/base.phpLine 1159
OC\Route\Router->match(
"/contactsmenu/teams"
)
/var/www/html/index.phpLine 25
OC::handleRequest()
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
UnRAID syslog:
Jul 7 19:15:48 Storage nfsrahead[2226101]: skipping non-NFS device zfs-57
Jul 7 19:15:48 Storage kernel: docker0: port 8(veth567a76f) entered blocking state
Jul 7 19:15:48 Storage kernel: docker0: port 8(veth567a76f) entered disabled state
Jul 7 19:15:48 Storage kernel: veth567a76f: entered allmulticast mode
Jul 7 19:15:48 Storage kernel: veth567a76f: entered promiscuous mode
Jul 7 19:15:48 Storage kernel: eth0: renamed from vethbd8c385
Jul 7 19:15:48 Storage kernel: docker0: port 8(veth567a76f) entered blocking state
Jul 7 19:15:48 Storage kernel: docker0: port 8(veth567a76f) entered forwarding state
Jul 7 19:15:48 Storage kernel: docker0: port 8(veth567a76f) entered disabled state
Jul 7 19:15:48 Storage kernel: vethbd8c385: renamed from eth0
Jul 7 19:15:48 Storage kernel: docker0: port 8(veth567a76f) entered disabled state
Jul 7 19:15:48 Storage kernel: veth567a76f (unregistering): left allmulticast mode
Jul 7 19:15:48 Storage kernel: veth567a76f (unregistering): left promiscuous mode
Jul 7 19:15:48 Storage kernel: docker0: port 8(veth567a76f) entered disabled state
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"htaccess.RewriteBase": "\/",
"memcache.local": "\\OC\\Memcache\\APCu",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"upgrade.disable-web": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"192.168.1.4:8666",
"asymptotics.duckdns.org",
"192.168.1.114"
],
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "34.0.1.2",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"default_phone_region": "de",
"maintenance_window_start": 100,
"memories.db.triggers.fcu": true,
"memories.exiftool": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/exiftool-amd64-glibc",
"memories.vod.path": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/go-vod-amd64",
"maintenance": false,
"app_install_overwrite": [
"memories",
"integration_ews"
],
"enabledPreviewProviders": [
"OC\\Preview\\Image",
"OC\\Preview\\Movie",
"OC\\Preview\\HEIC",
"OC\\Preview\\TIFF"
],
"preview_max_x": 512,
"preview_max_y": 512,
"preview_ffmpeg_path": "\/var\/opt\/ffmpeg",
"memories.vod.disable": false,
"memories.video_default_quality": "-1",
"memories.vod.ffmpeg": "\/var\/opt\/ffmpeg",
"memories.vod.ffprobe": "\/var\/opt\/ffprobe",
"memories.index.mode": "3",
"memories.index.path": "\/pictures\/000_Fotos",
"memories.viewer.high_res_cond_default": "always",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtpauth": 1,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"memcache.locking": "\\OC\\Memcache\\Redis",
"memcache.distributed": "\\OC\\Memcache\\Redis",
"opcache.memory_consumption": 256,
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"dbindex": 0,
"timeout": 1.5,
"read_timeout": 1.5,
"loglevel": 2,
"log_rotate_size": 10485760
}
}
Apps
The output of occ app:list (if possible).
Enabled:
- app_api: 34.0.0
- appstore: 1.0.0
- calendar: 6.5.0
- circles: 34.0.0
- cloud_federation_api: 1.18.0
- comments: 1.24.0
- contacts: 8.7.3
- contactsinteraction: 1.15.0
- cospend: 4.0.2
- dav: 1.39.0
- event_update_notification: 2.9.0
- federatedfilesharing: 1.24.0
- files: 2.6.0
- files_automatedtagging: 5.0.0
- files_external: 1.26.0
- files_lock: 34.0.0
- files_pdfviewer: 7.0.0-dev.0
- files_retention: 5.0.0
- files_sharing: 1.26.0
- files_trashbin: 1.24.0
- files_versions: 1.27.0
- logreader: 7.0.0
- lookup_server_connector: 1.22.0
- memories: 8.1.0
- music: 3.1.0
- notifications: 7.0.0-dev.1
- notify_push: 1.3.3
- oauth2: 1.22.0
- polls: 9.1.4
- privacy: 6.0.0-dev.1
- profile: 1.3.0
- provisioning_api: 1.24.0
- related_resources: 5.0.0-dev.0
- serverinfo: 6.0.0
- settings: 1.17.0
- spreed: 24.0.1
- support: 6.0.0
- text: 8.0.0
- theming: 2.9.0
- twofactor_backupcodes: 1.23.0
- twofactor_totp: 16.0.0
- updatenotification: 1.24.0
- viewer: 7.0.0-dev.0
- webhook_listeners: 1.6.0
- workflowengine: 2.16.0
Disabled:
- activity: 7.0.0 (installed 2.21.1)
- admin_audit: 1.24.0
- bruteforcesettings: 7.0.0 (installed 3.0.0)
- dashboard: 7.14.0 (installed 7.14.0)
- encryption: 2.22.0
- federation: 1.24.0 (installed 1.20.0)
- files_downloadlimit: 5.2.0-dev.0 (installed 3.0.0)
- files_reminders: 1.7.0 (installed 1.3.0)
- firstrunwizard: 7.0.0-dev.0 (installed 2.18.0)
- nextcloud_announcements: 6.0.0 (installed 2.0.0)
- office: 1.0.0 (installed 1.0.0)
- password_policy: 6.0.0-dev.0 (installed 1.19.0)
- photos: 7.0.0 (installed 3.0.2)
- previewgenerator: 5.14.0 (installed 5.14.0)
- recommendations: 7.0.0 (installed 4.0.0)
- sharebymail: 1.24.0 (installed 1.19.0)
- survey_client: 6.0.0-dev.0 (installed 1.17.0)
- suspicious_login: 12.0.0-dev.0
- systemtags: 1.24.0 (installed 1.19.0)
- twofactor_nextcloud_notification: 8.0.0
- user_ldap: 1.25.0
- user_status: 1.14.0 (installed 1.11.0)
- weather_status: 1.14.0 (installed 1.9.0)
- workflow_script: 5.0.0 (installed 5.0.0)