The Basics
- Nextcloud Server version :
- 28.0.3.2
- Operating system and version :
- debian bookworm
- Web server and version:
- Apache/2.4.62 (Debian)
- PHP version:
- PHP 8.3.15
- Is this the first time you’ve seen this error? (Yes / No):
- Yes
- When did this problem seem to first start?
- 6 month ago
- Installation method
- manual installation
- Are you using CloudfIare, mod_security, or similar?
- No
Summary of the issue you are facing:
Unfortunately, I’m clueless and I need my old files
I get this message only:
Internal Server Error
The server encountered an internal error and was unable to complete your request.
Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.
More details can be found in the server log.
Steps to replicate it (hint: details matter!):
can’t replicate;
Log entries
Nextcloud
Configuration
Nextcloud
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"192.168.1.112",
"cumulus",
"***REMOVED SENSITIVE VALUE***\/"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "28.0.3.2",
"overwrite.cli.url": "https:\/\/192.168.1.112",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"mail_smtpmode": "smtp",
"mail_sendmailmode": "smtp",
"maintenance": false,
"theme": "",
"loglevel": 2,
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "25",
"mail_smtpauth": 1,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"default_phone_region": "DE"
}
}
Apps
The output of occ app:list
(if possible).
Enabled:
- activity: 2.20.0
- admin_audit: 1.18.0
- calendar: 4.7.16
- circles: 28.0.0-dev
- cloud_federation_api: 1.11.0
- comments: 1.18.0
- contacts: 5.5.3
- contactsinteraction: 1.9.0
- dashboard: 7.8.0
- dav: 1.29.1
- deck: 1.12.6
- federatedfilesharing: 1.18.0
- federation: 1.18.0
- files: 2.0.0
- files_accesscontrol: 1.18.1
- files_automatedtagging: 1.18.0
- files_pdfviewer: 2.9.0
- files_reminders: 1.1.0
- files_sharing: 1.20.0
- files_trashbin: 1.18.0
- files_versions: 1.21.0
- fileslibreofficeedit: 2.0.1
- firstrunwizard: 2.17.0
- logreader: 2.13.0
- lookup_server_connector: 1.16.0
- mail: 3.7.17
- nextcloud_announcements: 1.17.0
- notes: 4.11.0
- notifications: 2.16.0
- oauth2: 1.16.3
- password_policy: 1.18.0
- photos: 2.4.0
- privacy: 1.12.0
- provisioning_api: 1.18.0
- recommendations: 2.0.0
- related_resources: 1.3.0
- richdocuments: 8.3.13
- serverinfo: 1.18.0
- settings: 1.10.1
- sharebymail: 1.18.0
- spreed: 18.0.13
- support: 1.11.0
- survey_client: 1.16.0
- systemtags: 1.18.0
- text: 3.9.1
- theming: 2.3.0
- twofactor_backupcodes: 1.17.0
- updatenotification: 1.18.0
- user_status: 1.8.1
- viewer: 2.2.0
- weather_status: 1.8.0
- workflowengine: 2.10.0
Disabled: - bruteforcesettings: 2.8.0
- encryption: 2.16.0
- files_external: 1.20.0
- files_rightclick: 0.15.1 (installed 1.6.0)
- officeonline: 2.3.1 (installed 2.3.1)
- suspicious_login: 6.0.0
- twofactor_totp: 10.0.0-beta.2
- user_ldap: 1.19.0